VItlawan Madit
Summary
Skilled in customer service and cash handling, I excelled at Aroy-Dee Thai Kitchen by fostering positive guest experiences and maintaining high service quality. Demonstrated problem-solving prowess and teamwork, significantly enhancing dining satisfaction and efficiency.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Team Meet Pte Ltd
10.2024 - 02.2025
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
Waitress
Aroy-Dee Thai Kitchen
03.2022 - 10.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Food Safety And Hygiene - Occupational Health And Industrial Hygiene
Eduquest International Institute Pte Ltd
Singapore08.2023
SPM - Secondary Education
SMK LUBOK MERBAU
Malaysia03.2022
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Cash handling
- Table setting
- Wine pairing
Languages
English
Intermediate (B1)
Malay
Bilingual or Proficient (C2)
Thai
Upper intermediate (B2)
Timeline
Restaurant Waiter
Team Meet Pte Ltd
10.2024 - 02.2025
Waitress
Aroy-Dee Thai Kitchen
03.2022 - 10.2024
Food Safety And Hygiene - Occupational Health And Industrial Hygiene
Eduquest International Institute Pte Ltd
SPM - Secondary Education
SMK LUBOK MERBAU
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