Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
6
6
years of professional experience
3
3
Languages
Work History
ENFORCEMENT OFFICER
CERTIS CISCO
10.2023 - 11.2024
Protects life and property through the enforcement of laws & regulations; Proactively patrols assigned areas
Patrolling streets and car parks, and ensuring regulations are being followed
Checking parking meters and car park equipment, and reporting damage or faults
They patrol the streets, or car parks, to check vehicles are parked legally and parking fees have been paid
PASSENGER SERVICE OFFICER
POS AVIATION SDN BHD
06.2022 - 12.2022
Company Overview: (KLIA 1)
Support passengers on arriving international flights
Coordinate with passengers to purchase tickets, check-in, and board flight in computer based reservation program and check-in passenger baggage and support passengers with misplaced baggage
Extend customer service and information to passengers and offer frontline customer service to passengers
Ensure the security is maintained at restricted access points
Collaborated with various airport departments to ensure seamless coordination of passenger services, ultimately enhancing customer satisfaction rates.
Monitored terminal areas for cleanliness, taking immediate action on any issues identified to maintain a high level of hygiene standards for passengers'' comfort.
LOGISTIC COORDINATOR
EARO EAGLE SDN BHD
05.2020 - 06.2022
Responding to customer inquiries and referring clients to the proper channels
Making shipping arrangements as necessary
Tracking and fixing shipping errors
Preparing bills and invoices
Tracked orders and notified customers of status or potential delays.
Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
Reduced transportation costs by negotiating favorable contracts with carriers.
PAYROL CUM ADMIN
GRIMEKLEEN MAINTENANCE SERVICES SDN BHD
05.2019 - 05.2020
Provided training to team members on CAD/CAM software usage, enhancing overall productivity within the department.
Reduced production time for manufacturing processes by utilizing advanced CAM techniques and strategies.
Supported quality control efforts by creating detailed inspection plans using CAM software capabilities.
Calculated dimensions and allowances with accurate precision for project specifications.
Analyzed component and system details to resolve design problems.
Supported project team in design process to update details of each project.
Identified potential operational issues and redesigned products to improve functionality.
Trained junior staff on codes, best practices and suppliers, which enabled better self-sufficiency and task completion.
Calculated mathematical formulae to develop and design detailed specifications for components and machinery with computer assistance.
CLERK (INTERNSHIP)
BERSIH GEMILANG SDN BHD
11.2018 - 01.2019
Performs clerical duties including typing, filling and completion of simple forms
Maintain filing systems manually and electronically and manage calendars and schedule appointments
Coordinate inventory management and accurately order additives and raw material
Reconcile spreadsheets and sorts incoming mail and delivers to appropriate departments
Education
DIPLOMA - BUSINESS MANAGEMENT
COSMOPOINT COLLEGE
JOHOR BAHRU, JOHOR
08-2019
PROFESSIONAL CERTIFICATE - SUPERVISORY MANAGEMENT
UNIVERSITI TEKNOLOGI MALAYSIA
SKUDAI, JOHOR
11-2021
PROFESSIONAL CERTIFICATE - CABIN CREW PREPARATORY & AIRLINE CUSTOMER SERVICE
AZ TRAINING CENTRE
PETALING JAYA, KUALA LUMPUR
06-2022
Skills
PROBLEM-SOLVING SKILLS
ADMINISTRATIVE SUPPORT
ADMINISTRATIVE TASKS
DATABASE ENTRY
FILE MAINTENANCE
INVENTORY MANAGEMENT SOFTWARE
CUSTOMER DOCUMENTATION
ORAL & WRITTEN COMMUNICATION SKILLS
DECISION-MAKING SKILLS
INVOICE DEVELOPMENT
ACCOUNT ANALYSIS
DOCUMENT MANAGEMENT
BOOKKEEPING
BASIC ACCOUNTING
PROCESSING MAIL
Personal Information
Date of Birth: 01/15/98
Nationality: Malaysian
Marital Status: Single
Timeline
ENFORCEMENT OFFICER
CERTIS CISCO
10.2023 - 11.2024
PASSENGER SERVICE OFFICER
POS AVIATION SDN BHD
06.2022 - 12.2022
LOGISTIC COORDINATOR
EARO EAGLE SDN BHD
05.2020 - 06.2022
PAYROL CUM ADMIN
GRIMEKLEEN MAINTENANCE SERVICES SDN BHD
05.2019 - 05.2020
CLERK (INTERNSHIP)
BERSIH GEMILANG SDN BHD
11.2018 - 01.2019
DIPLOMA - BUSINESS MANAGEMENT
COSMOPOINT COLLEGE
PROFESSIONAL CERTIFICATE - SUPERVISORY MANAGEMENT
UNIVERSITI TEKNOLOGI MALAYSIA
PROFESSIONAL CERTIFICATE - CABIN CREW PREPARATORY & AIRLINE CUSTOMER SERVICE
AZ TRAINING CENTRE
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