Strategic HR leader skilled in aligning initiatives with organisational goals and enhancing staff development. Develops training programmes to promote integration and collaboration while ensuring compliance with employment legislation. Experienced in managing employee relations, developing policies, and streamlining HR operations. Committed to fostering a positive workplace culture and facilitating team growth through effective communication and relationship-building.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior HR Coordinator
SM PHARMACEUTICALS SDN BHD
Sungai Petani, MALAYSIA
03.2008 - Current
Led recruitment processes, including job postings, interviews, and candidate selection, to secure top talent.
Delivered regular HR reports to senior management, highlighting key metrics and areas for improvement.
Supervised staff recruitment, interviewing, selecting and onboarding.
Responded to employee queries regarding HR policies, benefits, and other concerns promptly and accurately.
Managed employee relations, addressing grievances and conflicts to foster a positive work environment.
Administered payroll operations, ensuring accuracy and timeliness of salary and benefit processing for all employees.
Coordinated with department heads to align HR strategies with organisational goals and objectives.
Facilitated team-building activities, enhancing collaboration and morale among staff members.
Advised managers on disciplinary actions, ensuring fair treatment and legal compliance.
Developed performance review systems, providing constructive feedback and identifying opportunities for professional growth.
Updated HR policies and procedures manual, ensuring relevance and adherence to current employment legislation.
Collaborated with department managers to identify staffing and resource needs.
Investigated and managed grievance, disciplinary and employee relation meetings, quickly resolving and finding appropriate solutions.
Streamlined hiring processes, reducing time-to-hire and improving candidate experience.
Streamlined onboarding process by creating employee orientation programme to enhance new hire integration.
Managed confidential personnel records, safeguarding employee privacy and data protection.
Managed hiring processes by creating job descriptions, advertising on Job Street and other social media for interviewing candidates.
Implemented comprehensive training programmes for new hires, promoting rapid integration into company culture.
Organised team-building activities to foster collaboration and improve workplace morale.
Monitored and reported on service effectiveness, improving company efficiency.
Conducted regular HR audits to maintain compliance with employment laws and regulations.
Negotiated with insurance providers to secure competitive packages for employee health benefits.
Provided staff with resources for ongoing professional development and organised training courses, increasing company productivity.
Negotiated employee wages based on employment level, qualifications and history.
Developed HR strategies and initiatives to align with and support overall business objectives.
Organised professional development workshops, investing in skills enhancement and career progression.
Directed operational and administrative procedures to keep organisation in compliance with rules, regulations and internal policies.
Devised employee relations initiatives and morale-building strategies to maintain high job satisfaction among workers.
Education
Bachelor of Business Administration - BACHELOR OF INTERNATIONAL AFFAIRS MANAGEMENT
UNIVERSITY UTARA MALAYSIA
SINTOK, KEDAH
01-2006
Skills
HR policy development
HR policies development
Human resources operations
Compliance auditing
Payroll administration
Benefits and compensation management
Employee onboarding
Onboarding processes
New employee orientation
Hiring and training
Employee development
Performance management
Employee Relations
Conflict resolution
Negotiation skills
Employee contract negotiation
Salary negotiation
Recruitment strategy
Recruitment
Recruitment strategies
Interviewing candidates
Interview and discussion
Job description creation
Data analysis
Health and Safety regulations
Strategic planning
Team Leadership
Managing and mentoring
Team collaboration
Training facilitation
Communication effectiveness
Effective communication
Communication proficiency
Active listening
Relationship building
Customer service excellence
Decision making
Multitasking abilities
Time-management
Positive attitude
Leadership excellence
Critical-thinking
File handling
MS Office
Negotiations
Employment termination
Health and Safety regulations
Recruitment
Critical-thinking
Job description creation
Languages
English
Proficient
C2
Malay
Proficient
C2
Tamil
Proficient
C2
Certification
Certificate of Seminar Pengurusan Penggajian Pekerja Asing Yang Cemerlang.
Timeline
Senior HR Coordinator
SM PHARMACEUTICALS SDN BHD
03.2008 - Current
Bachelor of Business Administration - BACHELOR OF INTERNATIONAL AFFAIRS MANAGEMENT