Vishnutharan Nair Sugukumarah
Network Engineer
Melaka,Melaka
Summary
I am a competent and organized IT engineer with experience on a variety IT infrastructure. Possessing a proven ability to assist with the day-to-day running the IT department and its business IT systems. I am able to provide a strong communication and interpersonal skills with ability to comprehend and learn new technical concepts for the role. I am actively seeking a job with an opportunity for professional challenges. I have a passion for IT network related field and wish to gain a wider experience to compensate for my shortcomings in the ever-growing need of the IT Infrastructure.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Network Engineer
Infineon Technologies
Melaka, Johor
12.2023 - Current
- Have a good understanding of TCP/IP Protocol and routing protocols.
- Plan, align, coordinate, upgrade and configure CISCO Hardwares and work with network vendors for daily operation for copper cabling provisioning across multiple blocks
- Support local IT team for any changes on access level switches due to hardware change or planned upgrade
- Present monthly updates to management on current ongoing and upcoming planned tasks
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Offered assistance in implementing and developing training programs.
Systems Engineer
Infineon Technologies
Melaka, Johor
01.2023 - 11.2023
- Maintain & troubleshoot hardware related to access control and CCTV systems and troubleshoot, with in-house vendor on any LENEL/CCTV hardware issues occurring locally at the site
- Liase with Security Department for commitment on any hardware changes or maintainence
IT Support
FTS Computer Pvt Ltd
01.2011 - 12.2022
- Managed and supported a wide array of infrastructure such as desktops, notebook, video conferencing systems, printers, phones, etc
- Implemented new security technology on non-standard IT Hardware running older based Windows
- Coordinated, compiled and implemented new guide tips for employees to increase customer awareness on new features on applications such as Microsoft 365
- Resolved, mitigated, identified or escalated tickets in Remedy Ticketing System
Education
Diploma - Computer Science
Stamford College Melaka
Bachelors in Information Technology - Network Computing
Open University Malaysia
04.2001 -
Skills
Troubleshooting
Critical Thinking
Multi-Tasking
Teamwork
undefinedAccomplishments
- Supervised team of 5 staff members to migrate network hardware and 1000 network cabling to new standardization.
- Achieved a 100% successful achievement by completing migration of legacy network hardware to newer versions with accuracy and efficiency.
Timeline
Network Engineer
Infineon Technologies
12.2023 - Current
Systems Engineer
Infineon Technologies
01.2023 - 11.2023
IT Support
FTS Computer Pvt Ltd
01.2011 - 12.2022
Bachelors in Information Technology - Network Computing
Open University Malaysia
04.2001 -
Diploma - Computer Science
Stamford College Melaka
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