VISHALINIE RAMU
VISA OFFICER
NO 5-3E, JALAN 14A, SELAYANG BARU, BATU CAVES,SELANGOR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
3
3
Languages
Work History
VFS GLOBAL
VISA OFFICER
Kuala Lumpur, Kuala Lumpur
07.2023 - Current
- Handling Canada Visa Application and passport movement.
- Collect biometric data for the applicant.
- Entered applicant data into digital systems with high accuracy, reducing errors and processing delays.
- Managed daily cash register operations, reconciled balances, and prepared transaction reports with 100% accuracy.
- Assisted applicants with complex visa inquiries, ensuring clarity and compliance with immigration requirements.
- Delivered professional front-desk support, maintaining a welcoming environment for diverse clientele.
- Ensured timely completion of data entry tasks to support smooth office operations.
- Delivered services to customer locations within specific timeframes.
HEALTHLANE PHARMACY
RETAIL ASSISTANCE
Batu Caves, Selangor
03.2023 - 05.2023
- Dispensed prescription medications accurately, following legal and professional protocols to maintain safety standards.
- Handled customer inquiries and complaints professionally, offering solutions to enhance satisfaction.
- Assisted in the management of pharmacy inventory, conducting stock takes and updating database records.
- Cleaned counters and surfaces to maintain hygienic pharmacy environments.
- Monitored medication expiry dates and ensured timely removal of outdated stock.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
SAI VAANIS(M) SDN BHD
Sales Associates
08.2021 - 08.2022
- Responsible for the overall cash and credit card sales transaction
- Prepare daily sales and closing reports to Manager.
- Worked closely with front office and sales staff to align on promotions, pricing, and customer engagement strategies.
- Built long-term customer relationships through attentive service and personalized support.
- Prepare payment for suppliers.
- Maintained accurate records of supplier payments and reconciled accounts.
- Assisted walk-in customers with product inquiries, upselling, and resolving issues to enhance satisfaction.
KLINIK SETAPAK ADN SURGERY
NURSE
KUALA LUMPUR, Kuala Lumpur
05.2021 - 07.2021
- Assisted patients with registration, appointment scheduling, and follow-up coordination.
- Supported doctors and nurses during routine check-ups and minor procedures.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Verified prescriptions before dispensing medication to patients.
- Ordered and maintained medical supplies, ensuring availability for daily operations.
- Supported surgical teams during emergency operations by preparing instruments and maintaining sterile environments.
Education
Certificate in Office Administration.
Certificate In Human Resources
Certificate In Secretaryship
SPM - SENI AND GEOGRAFI
SMK SERI SELAYANG
BATU CAVESSkills
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, OpenOffice)
- Strong team management and leadership abilities
- Effective time management and organizational skills
- Accurate data entry and record-keeping
- Skilled at multitasking in fast-paced environments
- Dependable and responsible in handling tasks
- Calm and composed under pressure
- Excellent verbal and written communication skills
- Highly organized with attention to detail
Timeline
VFS GLOBAL
VISA OFFICER
07.2023 - Current
HEALTHLANE PHARMACY
RETAIL ASSISTANCE
03.2023 - 05.2023
SAI VAANIS(M) SDN BHD
Sales Associates
08.2021 - 08.2022
KLINIK SETAPAK ADN SURGERY
NURSE
05.2021 - 07.2021
Certificate In Human Resources
Certificate In Secretaryship
SPM - SENI AND GEOGRAFI
SMK SERI SELAYANG
Certificate in Office Administration.
OTHERS
- Able to work under pressure.
- Good communication and organizational skills.
- Willing to work and learn new duties and responsible.
- Self-motivated
- Independent
- Active listening skills
References
- Name : Mr Nelson Majawin
Position: Visa Administrator
Company: Bousted Travel Services Sdn Bhd
Mobile No: 017-4501655
- Name: Mr Husin Bin Isnin
Position: IT Engineering
Company: Great Eastern HQ (Ampang)
Mobile No: 017-6969665