VINOTHINE SELVA KUMAR
Penang
Summary
Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
8
8
years of professional experience
Work History
SUPERVISOR
SOBANAS KITCHEN
01.2022 - 01.2023
- Maintained compliance with company policies, objectives, and communication goals
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
WAITRESS
HARD ROCK HOTEL
01.2019 - 01.2022
- Reliable team member with strong communication skills and ability to adjust work for various environments
- Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved
- Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines
- Experience delivering customer service and administrative excellence, including clerical support and public interaction
- Excels in calendar management, scheduling, data entry and database administration
LEADER
JABIL
01.2018 - 01.2019
- Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty
- Identified team weak points and implemented corrective actions to resolve concerns
SUPERVISOR
STAR CRUISE
01.2015 - 01.2018
- Maintained compliance with company policies, objectives, and communication goals
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
Education
Certificate Of Cabin Crew -
Inter Excel Kolej
Penang 01.2015 - 1 2018
Skills
Management Skills
undefinedTimeline
SUPERVISOR
SOBANAS KITCHEN
01.2022 - 01.2023
WAITRESS
HARD ROCK HOTEL
01.2019 - 01.2022
LEADER
JABIL
01.2018 - 01.2019
SUPERVISOR
STAR CRUISE
01.2015 - 01.2018
Certificate Of Cabin Crew -
Inter Excel Kolej
01.2015 - 1 2018
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