VINOSHNI PURUCHOTHMAN
Kuala Lumpur,14
Summary
Detail focused Data Analyst with knowledge in data process validation and business needs analysis. Proven to understand customer requirement and dedicated with passion for big data. To seek and maintain full time position that offer professional challenges utilizing interpersonal skills.
Content moderation professional with proven track record of ensuring compliance with community standards and policies. Known for fostering collaborative work environment and consistently delivering results. Highly adaptable and dependable, with strong problem-solving and analytical skills that enhance team performance and meet organizational goals.
Overview
7
7
years of professional experience
4039
4039
years of post-secondary education
1
1
Certification
Work History
CONTENT MODERATOR
Shopee
01.2024 - 01.2025
- Review offline files to ensure the marketplace content is aligned with the policies and guidelines.
- Understand marketplace policies and guidelines, and make necessary curation based on it.
- Identify improvement opportunities in workflow and suggest solutions.
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
DATA ENTRY ADMINISTRATOR
Shopee
Kuala Lumpur, Kuala Lumpur
03.2023 - 06.2023
- Entering customers and account data from source documents within the time limits.
- Compiling, verifying accuracy, and sorting information to prepare source data for computer entry.
- Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
- Improved data accuracy by meticulously verifying and correcting information during entry.
BACKEND SUPPORT KYC
Grab
12.2022 - 03.2023
- Back-end developers are responsible for creating and maintaining technology at the back end of the website (server, database, and applications).
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
CUSTOMER SERVICE REPRESENTATIVE
BrightLine Solutions Sdn Bhd
Kuala Lumpur , Malaysia
03.2018 - 06.2019
- Assisted customers with inquiries and product information.
- Resolved customer complaints through effective communication and problem-solving.
- Processed customer orders accurately and efficiently using company systems.
Education
Diploma - Business
Inti International College
Kuala Lumpur, 14Sekolah Menengah Perempuan KL
Kuala Lumpur , Malaysia Skills
- Data Entry & Data Accuracy
- Content Moderation & Policy Compliance
- Customer Support & Communication
- Attention to Detail
- Problem-Solving Skills
- Time Management & Multitasking
Certification
The Digital Marketing Certified, Google
Languages
- Malay
- English
- Tamil
- Chinese
Languages
English
Proficient
C2
Malay
Intermediate
B1
Tamil
Proficient
C2
Chinese (Mandarin)
Intermediate
B1
Timeline
CONTENT MODERATOR
Shopee
01.2024 - 01.2025
DATA ENTRY ADMINISTRATOR
Shopee
03.2023 - 06.2023
BACKEND SUPPORT KYC
Grab
12.2022 - 03.2023
CUSTOMER SERVICE REPRESENTATIVE
BrightLine Solutions Sdn Bhd
03.2018 - 06.2019
Diploma - Business
Inti International College
Sekolah Menengah Perempuan KL