Microsoft Office , Project management tools, programming languages , and database systems
VINOOSHENNI ROOPA D/O GONOSIKARAN
BANDAR BUKIT TINGGI 2
Summary
Experienced in financial auditing, ensuring accuracy and compliance in sales records. Utilize advanced data analysis techniques to identify discrepancies and inefficiencies, maintaining rigorous audit standards. Proficient in sales audit procedures and financial record-keeping, supporting operational compliance through data analysis and auditing techniques. Demonstrates effective communication and teamwork to enhance audit accuracy and efficiency within a collaborative work environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
Languages
1
1
Certification
13
13
years of post-secondary education
11
11
years of professional experience
Work History
Sales Audit Clerk
Econsave Cash & Carry HQ
04.2022 - Current
- Supported overall business growth by providing timely and accurate financial information to decisionmakers.
- Assisted in developing new strategies for improved financial reporting based on audit findings and recommendations.
- Maintained organized documentation, simplifying record retrieval for future reference or auditing purposes.
- Developed expertise in various accounting software programs to enhance productivity during the sales auditing process.
- Handled day-to-day accounting processes to drive financial accuracy.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Input financial data and produced reports using [Software].
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Customer Service
FAIRMACS MULTILINE SDN BHD
01.2021 - 03.2021
- Company Overview: Shipping
- Attend to walk-in-customer enquiries, service requests.
- Create and update service request to walk-in customer.
- Liaise with other department to solve issues raised by customer.
- Perform customer service to customer and assigned job.
- Filing and maintain record.
- Serve shipping lines on do booking, declaring custom documents.
- Clearing documents and arrange on cargo delivery.
- Shipping
Shop Supervisor
JOHN MASTER(M) SDN BHD
07.2015 - 12.2020
- Company Overview: Cloth Shop
- Product management, including ordering, receiving, price changes, handling damaged products and return.
- Create, send, and follow up on invoices.
- Problem solving, handling unusual circumstances.
- Overall care of staff and their well being.
- Presentation of store and advertising displays.
- Suggest changes or improvements to increase accuracy, efficiency and cost reductions.
- Recruiting, performance management and workplace scheduling.
- Team Development, facilitating staff learning training and development.
- To understand the customer service principles.
- To handle problems and questions to customers.
- Basic computer application in stores management and materials control.
- Cloth Shop
Education
SPM
SMK Tengku Ampuan Jema'ah
Port Klang, Selangor, Malaysia 04.2001 - 01.2014
UPSR
SJK(T) BATU AMPAT
Klang, Selangor, Malaysia 04.2001 -
Skills
Accurate data entry
Team management
Experienced in document formatting
Customer service expertise
Information technology expertise
Data analysis using MS Excel
Microsoft PowerPoint proficiency
Experienced with accounting software tools
Regulatory audit compliance
Monthly reconciliation process
Client support
Effective problem resolution
Effective time management
Excel proficiency
Payroll administration
Additional Information
Pleasant personality and a genuine passion in customer service. Excellent communications skills, self-motivated with a desire to achieve goals and targets. To develop as well as improve my skills in related fields as I can see the high interest. I am very confident with my leadership qualities and also very willing to learn and commit myself 100%. Providing superior customer service and real-time solutions to a growing customer base and in maintaining strong customer relationships.
Ic Number
960712-10-5168
Expected Monthly Salary
RM2500.00 (NEGOTIABLE)
Personal Information
- Available: Immediately
- Height: 171cm
- Weight: 59kg
- Date of Birth: 12/07/96
- Gender: Female
- Nationality: Malaysia
Software
Certification
Sports certification[KOM]
Interests
COOKING
Learn new skills , Travelling
Professional certification is not a replacement for accredited degree work, but instead is supposed to complement your education or professional experience in your field. Once you've earned a certification, you are given a designation that you can use after your name as a way to distinguish certified professionals from their uncertified peers.To keep your certification, the administering organization will ask for proof that you've obtained the required continuing education periodically (typically one to five years, depending on the certification) before you are allowed to renew your certification.
Timeline
Sales Audit Clerk
Econsave Cash & Carry HQ
04.2022 - Current
Customer Service
FAIRMACS MULTILINE SDN BHD
01.2021 - 03.2021
Sports certification[KOM]
07-2015
Shop Supervisor
JOHN MASTER(M) SDN BHD
07.2015 - 12.2020
SPM
SMK Tengku Ampuan Jema'ah
04.2001 - 01.2014
UPSR
SJK(T) BATU AMPAT
04.2001 -