Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Vincent Yap

Vincent Yap

Head Of Trustee Operations
Kuala Lumpur

Summary

Dynamic professional with extensive experience in trustee operations at PB Trustee Services Berhad. Proven leadership in enhancing operational efficiency and compliance, while fostering teamwork and collaboration. Skilled in drafting legal documents and providing exceptional customer service, ensuring client satisfaction and trust management excellence. Proficient in Microsoft Office, driving impactful results in estate and trust administration.

Overview

13
13
years of professional experience
1
1
Certification
4
4
Languages

Work History

Head of Trustee Operations

PB Trustee Services Berhad
07.2021 - Current

About PB Trustee Services Berhad (PBT)

PBT is a licensed trust corporation offering a full suite of trustee services across both retail and corporate segments. Retail services include will and wasiats writing, estate administration, private trust, and trust nomination. Corporate services encompass acting as trustee for private debt securities (conventional bonds and sukuk), unit trust funds (retail and wholesale), interest schemes (clubs and memorial parks), as well as providing services for e-money, merchant acquiring, equity crowdfunding, custodian, escrow, and stakeholder arrangements.


Key Responsibilities:

Retail Trustee Services:

  • Oversee and ensure the smooth daily operations of Will Writing (conventional and Islamic), Estate Administration, Private Trust, and Trust Nomination services.
  • Draft and review trust deeds, letters of wishes, and supporting documents (e.g., statutory declarations, sale and purchase agreements) to ensure alignment with client intentions.
  • Supervise Heads of Unit, and monitor case progression and resolution.
  • Enhance and update Standard Operating Procedures (SOPs) and internal control mechanisms for improved efficiency and compliance.
  • Authorize trust-related transactions, including settlements, distributions, and payments to service providers.
  • Oversee tax matters, including trust and estate income tax filings, and trust estimate submissions.
  • Act as a liaison for high-net-worth clients, providing professional advice, updates, and resolving queries.
  • Review comprehensive will drafts and advise on legacy planning strategies; maintain and update standard clause templates.
  • Serve as the authorizer for Will Custody deposit and retrieval, and review commission reports for partner payments.
  • Review trust clients' accounts prepared by designated officers.


Corporate Trustee Services:

Private Debt Securities (Bonds and Sukuk):

  • Review transaction documents (e.g., Trust Deeds, Prospectuses, Master Agreements).
  • Monitor covenant performance, and report breaches/events of default to regulators.


Unit Trust Funds (Retail and Wholesale):

  • Review Trust Deeds, Prospectuses, and Information Memoranda.
  • Ensure compliance with investment restrictions and SC guidelines.
  • Authorize NAV computation, daily settlements, and fund investments (e.g., equities, bonds, money market).


Interest Schemes (Clubs and Memorial Parks):

  • Attend Annual General Meetings, Liaison Committee meetings, and site inspections.
  • Ensure operator compliance with trust covenants, including fund payments (sinking/continuity funds).


Other Corporate Services:

  • Supervise document preparation and review (e.g., agreements, trust deeds).
  • Oversee daily transactions, financial statements, and ensure that customer requirements are reflected in documentation and monitoring.


Regulatory and Compliance:

  • Oversee regulatory submissions: Assets Held on Trust, Statement of Liabilities, FATCA, CRS, Annual Returns, Anniversary, and Annual Data Reporting.
  • Supervise the Legal and Compliance Unit:
  • Conduct risk assessments and due diligence.
  • Review policies in line with regulatory updates and group alignment.
  • Draft and review NDAs, and ensure compliance with AMLA, ABAC, and other regulations.


Strategic and Operational Leadership:

  • Prepare and present operational board papers at bi-monthly Board Meetings.
  • Act as a key liaison to the CEO on matters requiring executive decision-making.
  • Review financial statements, management accounts, budgets, and forecasts.
  • Authorize corporate payments, and serve as a signatory.


Business Development & Marketing (Ad Hoc):

  • Contribute to annual budget planning and marketing strategies.
  • Represent PBT in briefings, roadshows, and potential client/collaborator meetings.
  • Create content for marketing materials, training, and presentations.
  • Draft memoranda for Board approval, and review application forms.


Technology & Systems Enhancement:

  • Coordinate with IT and vendors for operational system improvements, API integrations (e.g., FPX/DuitNow), and corporate website upgrades.
  • Oversee change requests, production fixes, and enhancement testing.


Human Resources:

  • Conduct interviews and staff appraisals.
  • Participate in workforce planning and performance review processes.

Senior Manager

Rockwills Trustee Berhad
02.2014 - 06.2021

Head of Department – Estate and Trust Administration

Key Responsibilities:

  • Lead and manage the daily operations of the Estate and Trust Administration Department.
  • Oversee all estate and trust-related matters, ensuring compliance with legal and regulatory obligations.
  • Provide advice and support to internal stakeholders and clients on estate, trust, and real estate matters.
  • Draft, review, and approve legal documents related to estate planning, administration, and trust management.
  • Conduct briefings and consultations with beneficiaries and interested parties of estates.
  • Liaise with external professionals, including lawyers, tax agents, and valuers, to facilitate smooth administration processes.
  • Deliver staff training to ensure team members are equipped with relevant legal and technical knowledge.
  • Monitor and manage active estate files, ensuring timely progress and resolution.
  • Handle legal issues as they arise and represent the company in meetings and court hearings.
  • Oversee real estate management tasks such as rental collection, tenancy agreement renewals, and insurance matters.
  • Manage tax filings and oversee accounting related to estate and trust assets.
  • Prepare and present operational papers at Management meetings and Operational Committee meetings.
  • Conduct interviews and staff appraisals.

Legal Associate

Messrs Ngeh & Co
11.2012 - 02.2014

Key Responsibilities:

  • Handle conveyancing and litigation files, ensuring accurate and timely progression of cases.
  • Draft and review a wide range of legal documents, including Sale and Purchase Agreements, Tenancy Agreements, Letters of Demand, Statements of Claim, Affidavits, and legal submissions.
  • Provide legal advice and support to clients across various matters.
  • Liaise with external parties, such as banks, developers, land offices, and government agencies, to facilitate legal transactions and compliance.
  • Assist senior lawyers in legal proceedings, including preparation for case management, and trial.
  • Stay updated on relevant laws, regulations, and legal precedents to ensure up-to-date legal practice and compliance.

Education

Bachelor of Law (LLB (Hons) - Law

University of Leeds
United Kingdom
04.2001 -

Skills

Friendly, positive attitude

Supervision and leadership

Excellent communication

Teamwork and collaboration

Customer service

Microsoft office (Word, Excel, PowerPoint)

Certification

Certificate in Legal Practice (CLP)

Timeline

Head of Trustee Operations

PB Trustee Services Berhad
07.2021 - Current

Senior Manager

Rockwills Trustee Berhad
02.2014 - 06.2021

Legal Associate

Messrs Ngeh & Co
11.2012 - 02.2014

Certificate in Legal Practice (CLP)

07-2012

Bachelor of Law (LLB (Hons) - Law

University of Leeds
04.2001 -
Vincent YapHead Of Trustee Operations