Tech savvy and insightful marketing professional with experience devising and implementing marketing campaigns. Built deep understanding of target audience to develop effective marketing messaging. Early adopter of latest industry trends and strategies, resulting in consistently fresh and creative ideas. Transformational leader in affecting digitalization and culture change within the department.
Hi, I’m
Vincent Tiw Tingjie
Selangor
Summary
Overview
13
years of professional experience
3
Languages
7
Years of tertiary education
Work History
Sri Kota Specialist Medical Centre
Asst Marketing Manager
09.2020 - Current
Job overview
- Manage hospital's patient messaging, social media accounts, collateral materials and marketing events (CME, health talks, launches, events, roadshow and CSR).
- Enhance hospital's referral business with constant engagement with business partners.
- Evaluated corporate clients needs and developed tailored healthcare solutions. Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Deployment of localized campaigns and initiatives for the community and stakeholders.
- To attend to feedback/comments from patients and business partners during hospital visits and presentations.
- Enhanced customer engagement with targeted social media efforts and email marketing strategies.
- Improved website by adding new features and user interface.
- Improved website visibility through development and implementation of SEO strategies.
- Coordinated with design and media teams to develop high-quality creative assets.
- Optimized email campaigns to increase open and click-through rates.
- Managed workflow between staff, coordinating documents and creative material distribution.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Mentor junior colleagues to maximize productivity and execution.
- Managed budget allocation, optimizing resources for maximum return on investment.
- (Second Role) Currently spearheading a major project in the hospital, from procurement to commission.
Nutric Group Mont Kiara, Kuala Lumpur
Business Analyst
05.2017 - 08.2020
Job overview
- Generated business intelligence reports to inform strategic decision-making.
- Handled international taxation matters for this MNC, ensuring compliance with various jurisdictions tax laws.
- Assisted in navigating the complexities of international taxation by developing customized solutions that minimized tax liabilities.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
Top GloveSetia Alam, Selangor
Business Development Senior Executive
03.2016 - 04.2017
Job overview
- Build and maintain strong relatioships with existing clients to ensure high levels of customer satisfaction.
- Work with marketing teams to develop proposal and strategies to increase market share.
Computer Science CorporationDamansara, Selangor
Service Desk Analyst
01.2012 - 03.2014
Job overview
- Act as the first point of end user IT support for APAC multinational clients
- Adhere to Quality Assurance processes on Call Handling, Ticket Handling.
- Escalated critical incidents appropriately while maintaining clear communication throughout resolution process.
- Collaborated with IT teams to resolve complex issues, ensuring minimal downtime for end users.
- Contributed to knowledge base articles, sharing expertise with colleagues and improving overall team capabilities.
Education
Monash UniversitySunway Malaysia And Caulfield Melbourne
MBA from International Business
06.2014 - 03.2016
University Overview
Multimedia University, CyberjayaCyberjaya And Melaka Campus
Business Administration in Marketing With Multimedia from Marketing
University Overview
Multimedia University, Melaka
Foundation in IT
University Overview
Skills
- Project Management
- Problem Solving
- Networking abilities
- Creativity
- Leadership
- Event Planning
- Event Coordination
- Website optimization
- Budgeting and Allocation
- Problem-solving aptitude
- Time management abilities
- SEO Optimization
- Written Communication
- Marketing Analytics
- Interpersonal Skills
- Content Curation
- Social Media Marketing
Languages
English
Native language
Chinese (Mandarin)
Proficient
C2
Timeline
Asst Marketing Manager
Sri Kota Specialist Medical Centre
09.2020 - Current
Business Analyst
Nutric Group
05.2017 - 08.2020
Business Development Senior Executive
Top Glove
03.2016 - 04.2017
Monash University
MBA from International Business
06.2014 - 03.2016
Service Desk Analyst
Computer Science Corporation
01.2012 - 03.2014
Multimedia University, Cyberjaya
Business Administration in Marketing With Multimedia from Marketing
Multimedia University, Melaka
Foundation in IT
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