Certified PMP/Project Technocrat with over 14+ years of enriched experience in spearheading complex and large-scale programs and concurrent initiatives with the teams, bridging business and technology.
Delivering end-to-end execution with precision—aligning teams, timelines, and resources to meet Maybank's strategic objectives while maintaining rigorous adherence to standards and governance frameworks.
Partnered with SaaS Contact Centre (Klink. Cloud) and Cybersecurity(izoologics.com) providers to expand their market presence and client base in Malaysia. Proactively identified potential client, leveraged strong communication and presentation skills to articulate the value proposition.
Drove strategic SaaS adoption for a major Singaporean telco, enabling their digital transformation through expert guidance and proactive support.Stakeholder Engagement: Act as a primary point of contact for stakeholders, maintaining transparent communication and managing expectations throughout the project lifecycle.
Lead technical team to deliver Avaya solutions (OneCloud, Aura, IP Office Call Center Elite) to transform communication, streamline collaboration, and deliver measurable business impact to major Telcos and Banks including Government Agencies.
Directed infrastructure projects centred on Cisco technologies like Unified Computing System (UCS), Nexus Series Switches, Application Centric Infrastructure (ACI), NFV Infrastructure, and Crosswords Network Automation.
Expertly deployed 7000 desktops and PCs across critical Singaporean agencies (SCDF, HDB, Supreme Court) with a flawless 100% success rate, ensuring zero impact on end-user productivity and a seamless operational transition.
spearheaded multiple technology refresh projects at DBS Singapore, aligning technology with business requirements through strict process adherence, contributing to their Business Requirement.