Summary
Overview
Work History
Education
Personal Information
Career Development Goals
Salary - Expected
Driving License Class
Timeline
Generic
Vimalanathen Bathmmanathan

Vimalanathen Bathmmanathan

Senior Recovery Executive
Kuala Selangor

Summary

Dynamic and results-driven professional with a proven track record of leadership in high-stakes environments. Expertise in strategic planning, operational optimization, and driving organizational growth positions teams for success. Recognized for cultivating collaboration and achieving exceptional outcomes amidst shifting circumstances. Key strengths include strategic vision and adept stakeholder management, ensuring alignment and engagement at all levels.

Overview

12
12
years of professional experience
3
3
Languages

Work History

Senior Recovery Executive

Smart Rental @ Linear Channel
04.2023 - Current
  • Generated monthly aging reports for outstanding customer accounts to track payment status.
  • Assigned collection tasks to enhance team efficiency and accountability.
  • Communicated professionally with debtors, facilitating timely collections and maintaining relationships.
  • Sent reminders via email, SMS, and WhatsApp to prompt payments from customers.
  • Updated invoices and account statements, ensuring accuracy and compliance.
  • Retrieved data for CTOS listings while maintaining website updates for current information.
  • Monitored collector reports to assess overall collection performance and drive improvements.
  • Initiated legal action when necessary, issuing Letters of Demand (LOD) as required.

Customer Service Executive

Bp Healthcare
10.2021 - 03.2023
  • Participate in operational processes within healthcare environment
  • Market products and services across diverse marketing channels.
  • Enjoy engaging with individuals, driven by results and committed
  • Capable of working independently and initiating projects
  • Managed incoming calls, emails, faxes, and post efficiently
  • Coordinating and managing schedules and arranging appointments
  • Execute telemarketing campaigns targeting potential customers
  • Administration and clerical tasks as required
  • Preserves customer records through regular account information updates

Tele Collector

Berjaya Credit (Singer)
08.2020 - 10.2021
  • Handling outbound and inbound calls
  • Call customer to make the payment for bike loan
  • Send payment method through Whatsapp
  • Update payment list by referring to the system
  • Prepare full settlement statement
  • Prepare account statement
  • Do daily report
  • Upload payment list

Inside Sales Executive & Remote Service Executive

Fuji Xerox (Australia)
08.2018 - 04.2020
  • Automatic Meter Reading
  • Consumable Management
  • Customer service representatives gather their information and keep customer data secure
  • Creating quality lead
  • Outbound calls
  • Setup the printers and collecting customer's details
  • Interact with customers over the phone, email or online chat in a professional manner
  • Promote sales, provide information about products and services, or handle complaints
  • Handle 50+ customer interactions per day, giving detailed, personalized, friendly and polite service to ensure customers retention and satisfaction
  • Able to set up laptop, headphones, microphones and Skype or any other chat client service to converse with customers

Operation Executive & Logistics

Travel Buddy Holidays
05.2018 - 08.2018
  • Create itinerary
  • Ticketing
  • Prepare arrangement for the guest
  • Check room availability
  • Attending incoming calls, email and fax messages
  • Arranging transportations
  • 24 hours Customer Service
  • Book meals for the guest
  • Arranging tours and timing

Tour Operator & Accounts Junior Assistant

Asian Famous Tours & Travels
06.2017 - 05.2018
  • Prepare arrangement for the guest
  • Check room availability
  • Attending incoming calls, email and fax messages
  • Data entry
  • Payroll
  • Ticketing
  • Paying bills
  • Close invoices
  • Overall work performances

Steward

GSC Leisure Mall
11.2013 - 04.2014
  • Ticketing
  • Checking and detailing equipment's
  • Prepare and verify the status report

Education

Bachelor of Business (HONS) in Entrepreneurship - Business Management

WAWASAN OPEN UNIVERSITY
09.2025

Diploma - Tourism and Hotel Management

POLITEKNIK SULTAN IDRIS SHAH SABAK BERNAM
09.2018

Sijil Pelajaran Malaysia (SPM) - undefined

SEKOLAH MENENGAH KEBANGSAAN SUNGAI CHOH
01.2013

Penilaian Menengah Rendah (PMR) - undefined

SEKOLAH MENENGAH KEBANGSAAN SULTAN ABDUL AZIZ
01.2011

Ujian Penilaian Sekolah Rendah (UPSR) - undefined

SEKOLAH JENIS KEBANGSAAN TAMIL VAGEESAR
01.2008

Personal Information

  • Health Status: Excellent
  • Availability: 1 month notice
  • Religion: Hindu
  • ID Number: 960905-10-5391
  • Date of Birth: 5th September 1996
  • Gender: Male
  • Nationality: Malaysian
  • Driving License: B2,D
  • Marital Status: Single

Career Development Goals

  • To enhance professional skills in a dynamic and stable workplace
  • To build a long - term career in related profession with opportunities for career growth
  • To adapt and use the skills and knowledge learned into career to fullest
  • To solve problems in an effective manner in a challenging position
  • To get experiences in career and develop better professional environments
  • Able to overcome problems based on experience and knowledge gained
  • Able to continue learning independently in the acquisition of new knowledge and skills
  • Able to respond readily to changing situation and priorities
  • Willingness to accept and carry out responsibility
  • Always looking for new opportunities and chances to improve myself
  • Creative in organizing events and able to organize the event.

Salary - Expected

RM 3500 - RM 4000

Driving License Class

  • B2
  • D

Timeline

Senior Recovery Executive

Smart Rental @ Linear Channel
04.2023 - Current

Customer Service Executive

Bp Healthcare
10.2021 - 03.2023

Tele Collector

Berjaya Credit (Singer)
08.2020 - 10.2021

Inside Sales Executive & Remote Service Executive

Fuji Xerox (Australia)
08.2018 - 04.2020

Operation Executive & Logistics

Travel Buddy Holidays
05.2018 - 08.2018

Tour Operator & Accounts Junior Assistant

Asian Famous Tours & Travels
06.2017 - 05.2018

Steward

GSC Leisure Mall
11.2013 - 04.2014

Diploma - Tourism and Hotel Management

POLITEKNIK SULTAN IDRIS SHAH SABAK BERNAM

Sijil Pelajaran Malaysia (SPM) - undefined

SEKOLAH MENENGAH KEBANGSAAN SUNGAI CHOH

Penilaian Menengah Rendah (PMR) - undefined

SEKOLAH MENENGAH KEBANGSAAN SULTAN ABDUL AZIZ

Ujian Penilaian Sekolah Rendah (UPSR) - undefined

SEKOLAH JENIS KEBANGSAAN TAMIL VAGEESAR

Bachelor of Business (HONS) in Entrepreneurship - Business Management

WAWASAN OPEN UNIVERSITY
Vimalanathen BathmmanathanSenior Recovery Executive