Summary
Overview
Work History
Education
Skills
Timeline
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VIMALAN KANNAN

VIMALAN KANNAN

Sales & Site Supervisor
Rawang, Selangor

Summary

Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.

Overview

7
7
years of professional experience

Work History

Sales Officer

VK MULTIWORKS
09.2024 - Current
  • Facilitated business by implementing practical networking techniques.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about [Product or Service].
  • Cultivated strong relationships, establishing trust and loyalty among clients.
  • Boosted sales performance by identifying and targeting high-potential leads.

Sales Advisor

SERARUDI HEAVY MACHINERY PARTS AND SERVICES
08.2022 - 08.2024
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
  • Demonstrated features, answered questions and offered solutions.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
  • Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
  • Managed key accounts, resulting in increased repeat business and higher revenue growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built relationships with customers and community to promote long term business growth.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Site Supervisor and Sales Admin

KHAJAHARI CONSTRUCTION SDN.BHD
06.2018 - 07.2022
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about the product and services.
  • Cultivated strong relationships, establishing trust and loyalty among clients.
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
  • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
  • Oversaw personnel safety and efforts at work site.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Maintained records and logs of work performed and materials and equipment used.
  • Worked with personnel and managers to meet strict timelines.
  • Resolved issues among team members to keep employees on task.

Education

High School Diploma -

High School
Rawang, Selangor, Malaysia
04.2001 -

Skills

  • Promotional sales events
  • Profile and revenue-generating strategies
  • Relationship building
  • Sales process engineering
  • Influencing skills
  • Customer relationship management
  • Target setting
  • Cross-selling techniques
  • Team supervision
  • Security awareness
  • Site safety
  • Security management
  • Staff management
  • Project management

Timeline

Sales Officer

VK MULTIWORKS
09.2024 - Current

Sales Advisor

SERARUDI HEAVY MACHINERY PARTS AND SERVICES
08.2022 - 08.2024

Site Supervisor and Sales Admin

KHAJAHARI CONSTRUCTION SDN.BHD
06.2018 - 07.2022

High School Diploma -

High School
04.2001 -

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VIMALAN KANNANSales & Site Supervisor