Highly organized professional with extensive experience in project management, driving initiatives to successful completion. Known for fostering team collaboration and delivering results. Renowned for adaptability and problem-solving skills, ensuring seamless project execution and stakeholder satisfaction.
Overview
26
26
years of professional experience
5
5
Languages
Work History
Senior Project Manager
CHASEN (India) Hi-Tech Logistics Services Pvt Ltd
Chennai, India
12.2022 - 01.2025
Client: FIRST SOLAR – Solar Manufacturing Plant
Senior Project Manager for CHASEN – FIRST SOLAR Project, Chennai, India
Self-Start up of Chasen (India) Hi-Tech Logistics Services Private Limited
Coordinating internal resources and vendors for the flawless execution of projects
Ensuring that all projects are delivered on-time, within scope and within budget
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Procurement, Request Purchase orders for all purchases and MHE and approves all invoices associated with each vendor
Schedules and conducts pre and post-conference meetings. Conducts a post show meeting with the Account Executives to review all purchase orders, labor costs and equipment usage to ensure proper billing to the customer
Lead on-site projects to ensure that equipment installations, repairs or services have been completed on-time, in accordance with the specification and to an acceptable standard
Reviews equipment requirements to determine personnel and labor schedules
Determines staffing needs and ensures that all labor requirements are submitted to the proper departments and or labor sources
Supervises show site rigging operational functions to ensure they are performed in a timely and cost-effective manner as assigned by supervisor
Communicates operational plans to show-site staff as required
Maintains daily contact with on-site staff documenting changes & updates as required
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Assists in the scheduling and coordination of trucking arrangements
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Handle all Immigration documentations and arrangement for proper Visa & Income Tax purposes
Handle all costing for purchases of tools, safety Equipments and gears.
Key contact on the Project For CHASEN
Additional Responsibilities
Supporting other team members as required
Assisting with writing and developing internal processes and documents
Help to develop the skill base of other internal staff
Business Development
Work as part of the team to build and develop the company in a new country
Act as an ambassador for the company at all times
Customer relationship management - ensuring that our customers enjoy a great experience with Rigging Team
Project Manager (Sales & Marketing)
Apex Dynamics Sdn Bhd
Bukit Minyak, Penang
01.2021 - 01.2022
Responsible for management of the domestic & international relocation process to ensure smooth execution of assignments
Effectively, manage high-profile client accounts to include client billing, expense management, policy exceptions, destination services, settling-in-services and cost projections.
Develop & Implement processes to enhance client relationship
Seamless execution of global mobility programs
Educate & communicate with clients contacts to ensure successful assignee experience.
Deliver elite customer service which increased client retention and exceeded company revenue goals each year.
Participate in clint visits, presentations and special projects as required.
Manage operations for low volume accounts with the end goal of maximizing profitability.
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Key contact for all corporate clients.
Director /Head of Events & Booking
W-Pagemanz Exclusive Management
01.2014 - 2021
Booking one-off gigs, mini-tours, and full tours at arts centers and theatres around Asia/Worldwide.
Issuing contracts and riders for gigs to the venues and artists and ensuring that they are signed and returned in good time.
Invoicing for gigs and chasing payment to ensure that acts are paid quickly.
Liaising with venues, tour managers and acts to make sure they have all the necessary information for the gig before the gig and following up afterwards and dealing with any problems.
Coordinating marketing for gigs (including ensuring that print is distributed as necessary and that venues have all necessary biogs and images), in conjunction with the press and marketing department.
Monitoring sales figures and working with the venue and internal press and marketing department.
Planning monthly scheduling and shows for Clients.
Signing of New Artist into WPagemanz Exclusive Roster for ASIA.
Building relationships with venues and working to expand the number of venues we work with, and the acts that they book.
Building relationships with acts with a view to booking gigs for them.
Liaising with the artist management department regarding plans for current clients, and prospective clients.
Coordinating (with the management department) the production of regular mail-shots to venues with details of acts available for booking.
Basic Administration of artist and tour files.
Liaising with Travel Department of Flight Bookings and Logistics.
Promoting on all social media platform on new materials out by our exclusive artist on New Music/Videos/festival shots and etc.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Increased company revenue by streamlining processes and implementing cost-saving measures.
Marketing Manager
Melaka International Schools
01.2014 - 12.2015
Designs, develops, coordinates, and presents a wide range of workshops, conferences, training sessions, and retreats for students, parents, and staff; manages, coordinates, and facilitates all facets of on-campus student orientation activities associated with the family connection program.
Key person on approving any sort of student’s outdoor/indoor programs, events, CCA & parties.
Plans, organizes, directs, and administers activities and services that support students in assigned areas, and ensures that such activities and services remain with budgetary limits.
Act as Counselor for students & parents over school/college/home problems and also class absences if necessary.
Oversees marketing, administration, and logistics for a range of special events, to include selection, coordination, and scheduling of entertainers, keynote speakers, and facilitators, organization of facilities and food services, and the design and production of marketing materials and publications.
Addresses complaints and conducts investigations as required.
Supervises personnel which typically include recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
Leads and represents the Department of Student Affairs and Services in the day-to-day operations of the department, ensuring safety of students, consistency of practice and maintenance of optimum service levels
Ensures that the Department’s budget is planned, prepared and monitored in keeping with School/College objectives, policies and procedures, and exercises signing authority on behalf of the Department for expenditures as assigned.
Represents the College and College interests before government agencies, other institutions, various organizations and groups.
Key contact for parents and students for any issues, misconduct, absence & etc.
Key person for any sort of Students advertising, social media & cyber-crime.
Marketing Manager
Worldwide Sealing Technology Sdn Bhd
02.2010 - 01.2013
Propose and develop strategies that will maximize the sales of marine/oil & gas services in the region/overseas.
Work with all departments including in preparation of marine/oil & gas acquisition tender responses.
Contribute to contract negotiations, pricing and the delivery of marine/oil & gas acquisition services
Work with other sales and marketing personnel to undertake varying tasks that will increase awareness and reputation of the Company's offerings. a) Identify potential marketing events (conferences, tradeshows, etc) (b) assist in the preparation of marketing materials (c) maintain your client contact databases.
Attend marketing events, trade shows etc.
Work closely with the technical teams/suppliers to ensure efficiency in the sale and delivery of the Service Products and Solutions.
Responsible for the overall aspects of logistics requirements for vessels, equipment and materials.
Coordinate, direct and manage the operation to achieve maximum profitability, ensure guest satisfaction, protect the financial aspects of the business and maintain
The outlet
Oversee the management
To ensure regular after sales services to maintain close business relationships.
General Manager
Rain Bistro Sdn Bhd
10.2008 - 06.2010
Work directly with Executive Director to set up operations & public introduction of business through advertising.
Manage all activities pertaining to property management, employees, maintenance, sales, and profit/loss controls.
Set goals, motivate/ discipline employees, perform labor expense control, control of general expenses and resolve guest related issues in accordance with the company goals.
Coordinate, direct and manage the operation to achieve maximum profitability, ensure guest satisfaction, protect the financial aspects of the business and maintain the outlet.
Direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control).
Overview HR matters including interviewing, hiring, training, assigning work, coaching/counseling and performance appraisals.
Ensure that product quality standards are met in all areas as it relates to the appearance, levels of maintenance and cleanliness; establish and maintain preventative maintenance programs to protect the physical assets of the outlet.
Consistently deliver results focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies.
Oversee the guest service function to ensure corrective action is taken to resolve guest complaints and ensure that superior guest service is delivered. Increased media coverage to local print media i.e. magazines, newspaper, flyers including online services; writing press releases, and providing print interviews
Performed other duties and responsibilities as assigned.
Branch Manager
Onego Network Sdn Bhd
06.2009 - 02.2010
Responsible for the Admin & efficient of daily operation of a full service branch office, including Operations, Product Sales, Customer Service, Security & Safety in accordance with the companies objectives.
To provide a good level of customer relations and promote the sales and services culture through coaching, guidance and staff motivation.
To obtain new accounts, maintain profitability and utilize sales expertise, account management, proven sales techniques or strategies to develop new clientele base.
To recruit, interview and train of staff members and staff developments.
To ensure all rules and regulation of TM be followed.
Coordinate, direct and manage the operation to achieve maximum profitability, ensure guest satisfaction, protect the financial aspects of the business and maintain the outlet.
Direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control).
Overview HR matters including interviewing, hiring, training, assigning work, coaching/counseling and performance appraisals.
Ensure that product quality standards are met in all areas as it relates to the appearance, levels of maintenance and cleanliness; establish and maintain preventative maintenance programs to protect the physical assets of the outlet.
Consistently deliver results that contribute to the mission and overall success of the outlet by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies.
Performed other duties and responsibilities as assigned.
Marketing Executive of Pyramid Ice/Sunway Pyramid
Sunway Pyramid Sdn Bhd
03.2003 - 02.2009
Directed comprehensive multilingual marketing and advertising campaigns to support SPI and clients expansion via collaboration projects.
Determine project scope and collaborate with team members to develop project plan, including schedules and budgets.
Coordinate with graphics and language department to ensure adherence to schedule and quality of final outcome of project visuals. Act as primary liaison with clients throughout production, maintaining daily contact to resolve concerns, facilitate communication and to ensure satisfaction.
Work closely with advertising agencies to develop international Marketing material and resources. Develop sales territory and build strong client relationship within a highly competitive environment thorough networking and incentive programs.
Act as Media spokesperson for numerous television and radio programs to promote Sunway Pyramid Ice skating as a Leisure Sport.
Deliver Marketing Presentations to schools, colleges and also at open day fairs.
Create & implement media campaigns and strategic plans for successful launches and promotions being held at the rink.
Work closely with Group Marketing & Mall / Suppliers to ensure smooth running of In-house Events at Ice Rink & also Mall Concourse via shift basis with other executives.
Direct and manage the development and production of brochures, catalogues, flyers and direct mail materials to local and international publishers.
Plan and organize marketing, advertising & sponsorship for World Ice Hockey 5s, Sound Of Music On Ice as well as Skate Malaysia.
Make spending decisions, process and track cheque requests, invoices as well as expense reports to meet and manage numerous project budgets.
Establish and maintain growing client account list. Coordinate and ensure the smooth running of all organization functions.
Decision maker on all sponsorships, broadcasting shoots charity & events.
Plan, organize marketing, advertising, sponsorship & execution for 3 Major Ice Skating Events:
World Ice Hockey 5’s 2004, 2005 & 2006 respectively.
Skate Malaysia 2004, 2005 & 2006 respectively.
Ice Skating Association of Malaysia Nationals Ice Skating International Competition 2005 & 2006 respectively.
Event Manager
Music Scene Production Sdn Bhd
02.1999 - 11.2003
Promoted company-wide sales by producing fun, media-worthy events for a retail giant—on time and within budget. In addition to the many corporate events negotiated, planned and executed, supported non-profits by organizing and facilitating cross-company fundraising events attended by company VIPs, the general public, the media and corporate & retail employees.
To coordinate events being held, ensure smooth operations of event, publicize and boost internal, external promotions & to entertain clients.
Education
Masters in Business Administration (MBA) - MERIT
University of Sunderland
United Kingdom
10.2021
Advanced Graduate Diploma - Audio Engineering
School Of Audio Engineering
Singapore
01.1998
Skills
References
1. Mdm, Dorothy, Director of Group Administration, +65 97554930, CHASEN Group Singapore
2. Mr. Alvin, Country Manager (Malaysia), +6012-7828728, Chasen Logistics Sdn Bhd
3.Mr. Herbert Pereira, Managing Director, +6012-7840055, Worlwide Sealing Sdn Bhd
4. Mr Jason Chin, General Manager, +603-74943000, Sunway Pyramid Sdn Bhd
Text Resume / Additional Info
PERSONAL STRENGTHS:
Leadership charisma
Dynamic lead player
Sense of responsibility
Highly inquisitive
Creative and resourceful
Excellent skills in communication and collaboration