Summary
Overview
Work History
Education
Skills
Timeline
Languages
Personal Information
Hi, I’m

Vikneswari Subramaniam

Kuala Lumpur,14
Vikneswari  Subramaniam

Summary

A dynamic professional in office administration and hospitality, with over 6 years of diverse working experience in both backend and frontline positions in the F&B sector. Experienced as Admin Executive and Accounts Assistant, proficient in recording finances, processing payroll, and overseeing the smooth functioning of admin tasks. Highly organized, detail oriented, and capable of executing business objectives efficiently through adequate team management. Formerly worked as Senior Waitress, Floor Captain, and Floor Supervisor, imparting training, excellent customer service, and leadership skills. I am looking to utilize my administrative skills and knowledge of the industry in a challenging office environment for the F&B or corporate industry.

Overview

9
years of professional experience
3
Languages
7
years of post-secondary education

Work History

Laut Mont Kiara

Part-Time Barista & Waitress
01.2024 - 01.2025

Job overview

  • Responsibilities included cleaning tables, taking orders, keying in orders, delivering food and beverages to designated table numbers, and cleaning cutlery and plates
  • Prepared coffee and beverages
  • Handled opening and closing tasks
  • Managed receiving of stock and supplies
  • Worked on Saturdays and Sundays

Positano Restaurant

Part-Time Weekend Staff
01.2024 - 12.2024

Job overview

  • Responsibilities included cleaning tables, taking orders, keying in orders, delivering food and beverages to designated table numbers, and cleaning cutlery and plates

Arkatia Hospitality Sd Bhd

Account Assistant
03.2023 - 12.2024

Job overview

  • Engage in data inputting and preserving precise financial records
  • Aid in the control of payable and receivable accounts
  • Create invoices and payment plans, as well as aid in payment collection
  • Help in the bookkeeping and financial reporting processes
  • Ensure that all completed transactions are recorded clearly and in accordance with company standards
  • Maintain the process of disbursing salaries and organizing petty cash as required

Arkatia Hospitality Sdn Bhd

Admin Executive
04.2022 - 02.2023

Job overview

  • Compile monthly accounts files and submit them to the Department of finance for review
  • Refresh and submit sales target reports for weekly and monthly reports to the management
  • Supervise daily activities, keep records of office supplies, and implement filing systems
  • Organize meeting schedules, manage mail, and prepare reports
  • Keep staff data, attendance, and new joiners information
  • Process accounts payable, maintain the petty cash book, and compute weekly commissions report
  • Issue purchase orders, receive goods, and reconcile supplier payments and invoices on a weekly basis
  • Manage the operations of the POS terminals, including processing sales transactions, completing system troubleshooting and error resolution
  • Respond to customer questions or complaints if necessary
  • Formulate strategies and identify the areas of improvement
  • Help monitor and control the inventory level and check them

CDD HOSPITALITY SDN

Restaurant Supervisor
01.2019 - 01.2021

Job overview

  • Receive payment by cash, credit card vouchers, or other automatic debits
  • Issue receipts, refunds, credits, or changes due to customers
  • Count money in cash drawers at opening shifts or closing shifts
  • Bussed tables, presented menus, seated customers, and assisted them to take order
  • Cleaned tables and floors of dining area, ensuring that customer had a pleasant, hygienic dining experience
  • Assign to be bartender making drink such as fresh juice, blended smoothies, coffee and thai tea etc
  • Company Overview: Spanish Restaurant & Bar, Japanese Restaurant, Malai Thai Cuisine

Naughty Nuris K.L and Naughty Nuris, Phuket

Floor Captain
01.2017 - 01.2019

Dolly Dim Sum

Waitress
01.2016 - 01.2017

Job overview

  • Reporting customer information, upselling through phone, making reservations answering phone calls
  • Bussed tables, presented menus, seated customers, and assisted them in taking orders
  • Cleaned tables and floors of the dining area, ensuring that customers had a pleasant, hygienic dining experience
  • Handling monthly inventory
  • Write food orders on captain order, memorize orders, and manage food resources in a 140 to 150-seat restaurant
  • Assign to be a food runner or drinks runner

Education

City University, Malaysia
PJ, Kuala Lumpur

BBA from Business in Administration
09.2021 - 11.2025

University Overview

Relevant Coursework: Strategic Management, Financial Accounting, Marketing, Human Resource Management, Operations Management, Business Law

Travex International College
Kuala Lumpur

High School Diploma
01.2020 - 06.2022

Skills

Interpersonal Communication

Timeline

Part-Time Barista & Waitress

Laut Mont Kiara
01.2024 - 01.2025

Part-Time Weekend Staff

Positano Restaurant
01.2024 - 12.2024

Account Assistant

Arkatia Hospitality Sd Bhd
03.2023 - 12.2024

Admin Executive

Arkatia Hospitality Sdn Bhd
04.2022 - 02.2023

City University, Malaysia

BBA from Business in Administration
09.2021 - 11.2025

Travex International College

High School Diploma
01.2020 - 06.2022

Restaurant Supervisor

CDD HOSPITALITY SDN
01.2019 - 01.2021

Floor Captain

Naughty Nuris K.L and Naughty Nuris, Phuket
01.2017 - 01.2019

Waitress

Dolly Dim Sum
01.2016 - 01.2017

Languages

English
Bahasa Melayu
Tamil

Personal Information

  • Date of Birth: 06/05/97
  • Gender: Female
  • Nationality: Malaysian
  • Marital Status: Single
Vikneswari Subramaniam