A dynamic professional in office administration and hospitality, with over 6 years of diverse working experience in both backend and frontline positions in the F&B sector. Experienced as Admin Executive and Accounts Assistant, proficient in recording finances, processing payroll, and overseeing the smooth functioning of admin tasks. Highly organized, detail oriented, and capable of executing business objectives efficiently through adequate team management. Formerly worked as Senior Waitress, Floor Captain, and Floor Supervisor, imparting training, excellent customer service, and leadership skills. I am looking to utilize my administrative skills and knowledge of the industry in a challenging office environment for the F&B or corporate industry.
Overview
9
years of professional experience
3
Languages
7
years of post-secondary education
Work History
Laut Mont Kiara
Part-Time Barista & Waitress
01.2024 - 01.2025
Job overview
Responsibilities included cleaning tables, taking orders, keying in orders, delivering food and beverages to designated table numbers, and cleaning cutlery and plates
Prepared coffee and beverages
Handled opening and closing tasks
Managed receiving of stock and supplies
Worked on Saturdays and Sundays
Positano Restaurant
Part-Time Weekend Staff
01.2024 - 12.2024
Job overview
Responsibilities included cleaning tables, taking orders, keying in orders, delivering food and beverages to designated table numbers, and cleaning cutlery and plates
Arkatia Hospitality Sd Bhd
Account Assistant
03.2023 - 12.2024
Job overview
Engage in data inputting and preserving precise financial records
Aid in the control of payable and receivable accounts
Create invoices and payment plans, as well as aid in payment collection
Help in the bookkeeping and financial reporting processes
Ensure that all completed transactions are recorded clearly and in accordance with company standards
Maintain the process of disbursing salaries and organizing petty cash as required
Arkatia Hospitality Sdn Bhd
Admin Executive
04.2022 - 02.2023
Job overview
Compile monthly accounts files and submit them to the Department of finance for review
Refresh and submit sales target reports for weekly and monthly reports to the management
Supervise daily activities, keep records of office supplies, and implement filing systems
Organize meeting schedules, manage mail, and prepare reports
Keep staff data, attendance, and new joiners information
Process accounts payable, maintain the petty cash book, and compute weekly commissions report
Issue purchase orders, receive goods, and reconcile supplier payments and invoices on a weekly basis
Manage the operations of the POS terminals, including processing sales transactions, completing system troubleshooting and error resolution
Respond to customer questions or complaints if necessary
Formulate strategies and identify the areas of improvement
Help monitor and control the inventory level and check them
CDD HOSPITALITY SDN
Restaurant Supervisor
01.2019 - 01.2021
Job overview
Receive payment by cash, credit card vouchers, or other automatic debits
Issue receipts, refunds, credits, or changes due to customers
Count money in cash drawers at opening shifts or closing shifts
Bussed tables, presented menus, seated customers, and assisted them to take order
Cleaned tables and floors of dining area, ensuring that customer had a pleasant, hygienic dining experience
Assign to be bartender making drink such as fresh juice, blended smoothies, coffee and thai tea etc
Company Overview: Spanish Restaurant & Bar, Japanese Restaurant, Malai Thai Cuisine
Naughty Nuris K.L and Naughty Nuris, Phuket
Floor Captain
01.2017 - 01.2019
Dolly Dim Sum
Waitress
01.2016 - 01.2017
Job overview
Reporting customer information, upselling through phone, making reservations answering phone calls
Bussed tables, presented menus, seated customers, and assisted them in taking orders
Cleaned tables and floors of the dining area, ensuring that customers had a pleasant, hygienic dining experience
Handling monthly inventory
Write food orders on captain order, memorize orders, and manage food resources in a 140 to 150-seat restaurant
Assign to be a food runner or drinks runner
Education
City University, Malaysia
PJ, Kuala Lumpur
BBA from Business in Administration
09.2021 - 11.2025
University Overview
Relevant Coursework: Strategic Management, Financial Accounting, Marketing, Human Resource Management, Operations Management, Business Law
Travex International College
Kuala Lumpur
High School Diploma
01.2020 - 06.2022
Skills
Interpersonal Communication
Timeline
Part-Time Barista & Waitress
Laut Mont Kiara
01.2024 - 01.2025
Part-Time Weekend Staff
Positano Restaurant
01.2024 - 12.2024
Account Assistant
Arkatia Hospitality Sd Bhd
03.2023 - 12.2024
Admin Executive
Arkatia Hospitality Sdn Bhd
04.2022 - 02.2023
City University, Malaysia
BBA from Business in Administration
09.2021 - 11.2025
Travex International College
High School Diploma
01.2020 - 06.2022
Restaurant Supervisor
CDD HOSPITALITY SDN
01.2019 - 01.2021
Floor Captain
Naughty Nuris K.L and Naughty Nuris, Phuket
01.2017 - 01.2019
Waitress
Dolly Dim Sum
01.2016 - 01.2017
Languages
English
Bahasa Melayu
Tamil
Personal Information
Date of Birth: 06/05/97
Gender: Female
Nationality: Malaysian
Marital Status: Single
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