Summary
Overview
Work History
Education
Skills
Certification
Timeline
Core Expertise
Certifications And Memberships
Generic

VIKNESWARI VINAYAGAM

HR Operations | Regional HR | International Mobility
Kuala Lumpur

Summary

Results-driven HR Operations professional with over 10 years of experience managing comprehensive HR functions in multinational environments. Demonstrated expertise in payroll governance, international mobility, and regional HR operations across APMEA and APAC regions. Recognized for enhancing HR efficiency, achieving 100% compliance, and collaborating with leadership to drive impactful business outcomes. Committed to leveraging strategic insights to foster a high-performance culture and optimize organizational effectiveness.

Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.

Overview

14
14
years of professional experience
2
2
Certifications
2
2
Languages

Work History

HR Operations

BAT ASPAC Service Sdn Bhd / BAT GSD (KL) Sdn Bhd
01.2020 - Current
  • Lead HR operations supporting regional stakeholders across APMEA, ensuring seamless lifecycle management for employees.
  • Managed payroll operations for local and expatriate workforce with full statutory compliance (EPF, SOCSO, tax).
  • Handled international mobility and immigration processes, ensuring timely approvals and compliance with regulations.
  • Partnered with HRBPs on headcount planning, cost management, and reporting.
  • Improved HR operational efficiency by streamlining processes and strengthening vendor coordination.
  • Managed stakeholders including payroll, tax, and immigration vendors (Deloitte, Mercer, EY).
  • Streamlined human resources operations by optimizing workflows and automating manual tasks.
  • Spearheaded process improvements within human resources operations, reducing administrative overhead costs.
  • Collaborated effectively with human resources team members to ensure seamless coordination of all recruitment-related activities.
  • Served as a liaison between employees and Human Resources department regarding benefits inquiries or concerns resulting in streamlined issue resolution.
  • Provided technical assistance with service operations and connected participants to external resources.

HR Executive

Idemia Malaysia Sdn Bhd
01.2018 - 01.2020
  • Managed full-cycle payroll and recruitment processes.
  • Supported APAC compensation & benefits initiatives.
  • Coordinated performance management and salary review cycles.
  • Handled employee relations and compliance audits.

HR Senior Executive

TravelBiz & Tours Sdn Bhd
01.2016 - 01.2018
  • Led HR & Admin function and standardized policies across branches.
  • Designed salary structures and improved appraisal systems.
  • Managed payroll, recruitment, and disciplinary processes.

HR Executive

Sunfert International Fertility Centre
01.2014 - 01.2016
  • Managed HR admin, payroll, recruitment, and compliance.

HR & Admin Executive

Infinite QL Sdn Bhd
01.2012 - 01.2014
  • Handled full HR operations and administrative support.

Education

MBA - Human Resource Management

Universiti Tun Abdul Razak
Kuala Lumpur, Malaysia
04.2001 -

Bachelor's Degree - Human Resource Management

University of Greenwich

Skills

Employee lifecycle administration

Payroll process optimization

Global mobility expertise

Regional human resources management

Compensation management

Talent acquisition and workforce strategy

HR process optimization

Certification

Train the Trainer

Timeline

Ordinary Member of MIHRM

04-2026

Train the Trainer

03-2026

HR Operations

BAT ASPAC Service Sdn Bhd / BAT GSD (KL) Sdn Bhd
01.2020 - Current

HR Executive

Idemia Malaysia Sdn Bhd
01.2018 - 01.2020

HR Senior Executive

TravelBiz & Tours Sdn Bhd
01.2016 - 01.2018

HR Executive

Sunfert International Fertility Centre
01.2014 - 01.2016

HR & Admin Executive

Infinite QL Sdn Bhd
01.2012 - 01.2014

MBA - Human Resource Management

Universiti Tun Abdul Razak
04.2001 -

Bachelor's Degree - Human Resource Management

University of Greenwich

Core Expertise

  • HR Operations & Employee Lifecycle
  • Payroll Governance (100% accuracy & compliance)
  • International Mobility & Immigration
  • Regional HR Operations (APMEA)
  • Compensation & Benefits
  • Recruitment & Workforce Planning
  • Performance Management
  • HR Systems (SuccessFactors, HRIS)
  • Employee Relations
  • Vendor Management (Deloitte, Mercer, EY)
  • Audit & Compliance

Certifications And Memberships

  • Member, MIHRM
  • Certified Trainer (Train-The-Trainer)
VIKNESWARI VINAYAGAMHR Operations | Regional HR | International Mobility