Viknash Ramasamy

Senior Project Manager
AmMetLife Insurance (AmBank Group), Kuala Lumpur
• Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
• Participated in integrated audits carrying out testing in support of IT audits.
• Provide technical leadership and management direction to IT Operations team for both classified and unclassified environments.
• Possess extensive knowledge of IT policies, standards, procedures and best practices.
• Communicated with company's external auditors on audit related matters and test procedures.
• Ensure compliance with Bank Negara and Ambank group and local process and procedure for assigned projects.
• Conducted IT department assessments, carried out remediation efforts, and presented findings to auditors.
• Involve in weekly change management meeting board.
• Ensure compliance with Bank Negara and Ambank group and local process and procedure for assigned projects.
• Conduct and chair weekly IT and Business operations meetings with stake holders
• Familiar with Ariba & SNOW system for daily operation work.
• Maintained schedules to meet key milestones at every project phase.
• Communicated project plans and progress to key stakeholders and project contributors.
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
• Developed and maintained project budgets to control costs and meet organizational and project goals.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Led and managed staff with 30 team members engaged in administering IT infrastructure & software development.
• Organized internal audits and led efforts to determine and remedy deficiencies.
• Maintained schedules to meet key milestones at every project phase.
• Handled projects in IT security, network & firewall, server storage & backup, CyberArk_Cyber security, RMiT, Takaful Data Centre Migration, Disaster Recovery, Exchange 0365, Oracle Java upgrades, ID Migrations.

Project Director
IBM Malaysia & New Zealand
• Worked as business operation Leader for Malaysia & Singapore accounts with target revenue US250million.
• Worked in Wellington New Zealand for project delivery with customer based.
• Effectively managed all audits that included wireless security and infrastructure, e-commerce security, payroll processing application, credit and debit card processing system, and penetration testing of network components.
• Perform datacenter migration with IBM datacenter.
• Forecast and engage project resourcing for assigned projects.
• Directed assessment and remediation of IT department at Software to enable successful achievement of certification.
• Established IT and corporate-level policies and procedures, led remediation efforts, and conducted training.
• Involved in certification and compliance efforts.
• Conducted IT department assessments, carried out remediation efforts, and presented findings to auditors.
• Involve in weekly change management meeting board.
• Project Stakeholder Management Planning & management of other Client and Stakeholders Cost forecast and engage project resourcing for assigned projects.
• Handled with project types such as IT Infra and Software projects (Build New Data center, Office 365 Discovery, Consultancy Data refreshing, Tape library backups, SAP, HR Avenue, Power suits, Pronto, Veritas NetBackup system, Disaster Recovery Servers & Data), IT security, network & firewall SME, storage & backup SME, database SME, IBM web sphere MQ SME.
• Manage operations within client, including application patching and upgrades and certificate management.
• Establishes and maintains good working relationships with customers.
• Oversaw business operations and produced updated status reports outlining each project to meet milestones.
• Traveled to other company locations for temporary assignments, meetings or training.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Verified quality of deliverables and conformance to specifications before submitting to clients.

Director of Project & Operations
Aviat Networks, Kuala Lumpur
• Establish, direct and coordinate business development activities for all products.
• Establish project management department and resources.
• Involved in CAPEX and OPEX costing budgeting.
• Strategically plan on business development and profitably penetrate market, services and capabilities.
• Directed assessment and remediation of department to enable successful achievement of certification.
• Established IT and corporate-level policies and procedures, led remediation efforts.
• Managed team size of 20 staffs in transmission design engineers, Implementations engineer, Implementations Manager, Regional project managers and vendors.
• Managed in site audit with vendors and customer.
• Managed in transmission path loss planning, radio network planning for outdoor and indoor cell.
• Managed telco network rollout in, LTE, transmission, DWDM and fiber.
• Managed business accounts with Royal Malaysia Police, Redone Telecommunication, Sapura Transmission, Shell and Petronas.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Established departmental performance goals and provided feedback for underperforming areas.
• Oversaw supply chain functions to verify inventory levels and budget adherence.
• Monitored and coordinated workflows to optimize resources.
• Trained and guided team members to maintain high productivity and performance metrics.
• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.

Senior Project Manager
Huawei Malaysia, Kuala Lumpur
• Worked with Account Managers and Marketing Management to explore and develop strategies to expand sales and business opportunities.
• Provide relevant marketing intelligence and share updated market information to management team and identify marketing opportunities Involve in sales development including products delivery and services.
• Worked with network rollout in 4G, LTE, transmission, DWDM and fiber projects.
• Involved in change management approval board.
• Managed projects with Maxis, Asia space, Celcom and Celcom Timur Sabah, Telecom Malaysia and U-Mobile.
• Type of projects handled were in microwave transmission, telecom radio network, fiber optics & In Building system.
• Partnered with project team members to identify and quickly address problems.
• Developed and maintained project budgets to control costs and meet organizational and project goals.
• Developed and maintained relationships with key stakeholders to meet objectives and boost rapport.
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
• Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.

Radio Frequency Engineer
Trisilco Folec Berhad, Kuala Lumpur
• Analysis Radio Frequency propagation studies.
• Worked in radio network drive test cell planning for telco operators such as Maxis, Digi, Celcom and TM Touch.
• Worked with Indoor Simulation Test using TEMS light, SAFCO and Nemo.
• Worked as mobile In-Building coverage design engineer.
• Experience in handling radio frequency tools such as Spectrum Analyzer, Power Transmitter, TEMS light and NEMO systems.
• Designed electrical products and systems based on client briefs.
• Monitored installation and operations to consistently meet rigorous customer requirements.
• Involved in site survey for Greenfield, rooftop and In-Building system.
• Involved in technical proposal preparation and meeting presentation to clients.
• Directed design to accomplish cost, size and manufacturability objectives, optimizing overall performance according to priority of functional parameters.
• Prepared technical white papers, proposals and customer presentations, delivering presentations to senior management and customer community to explain technology implementations.
• Analyzed and documented test results to comply with industry standards.
• Prepared detailed reports on electrical systems and components for project review.
• Conducted research, design and testing of radio frequency hardware, circuit design and sub-system integration for designated products or customer applications.
• Improved methods for measurement, documentation and workflow management.