Summary
Overview
Work History
Education
Skills
Expected Salary
Personal Information
Timeline
Generic
Vijaya Samundeswary D/O Naga Raj

Vijaya Samundeswary D/O Naga Raj

Customer Service & Accounting
Masai, Johor,01

Summary

Enthusiastic B.A. Accounting undergraduate seeking a job that offers diverse professional experiences. Strong foundation in community engagement and support, with the ability to foster relationships, coordinate events, and provide exceptional service. Known for reliability, adaptability, and collaborative approach to achieving team goals. Possesses excellent communication, problem-solving, and organizational skills.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Community Associate

Infinity8
03.2024 - Current
  • Served as a liaison between various internal departments to ensure efficient communication regarding shared goals related to resident services .
  • Facilitated meetings between residents and local officials, fostering open communication channels for addressing concerns or issues.
  • Managed social media platforms to promote community events and engage with members effectively.
  • Managed event logistics such as venue selection, vendor coordination, marketing materials distribution, registration processing, and post-event analysis.
  • Provided excellent customer service, addressing inquiries from residents and visitors in a timely manner.
  • Conducted regular surveys to assess member satisfaction with community offerings, resulting in targeted improvements based on feedback received.
  • Performed administrative tasks, including scheduling, filing, and record-keeping, maintaining an organized and efficient work environment.
  • Maintained open communication with tenants to proactively handle questions and complaints.
  • Increased occupancy rate 30% with improved marketing and tenant relations strategies.
  • Supported work of managers and staff with administrative assistance on clerical needs and business correspondence.
  • Maintained up-to-date knowledge of industry trends and best practices, applying this information to improve existing processes and procedures.

Front Desk Admin

Durian Plantation Sdn Bhd
03.2022 - 12.2023
  • Enhanced client satisfaction by providing efficient check-in and check-out processes.
  • Streamlined front desk operations for increased efficiency and improved customer service.
  • Balanced daily cash drawers meticulously; reconciled any discrepancies and prepared accurate reports for the accounting department.
  • Handled sensitive client information with discretion, adhering to strict data privacy guidelines set forth by the company.
  • Resolved client complaints promptly, fostering an atmosphere of understanding and goodwill.
  • Processed financial transactions accurately using property management software systems while safeguarding against fraud or theft attempts at all times.
  • Supported office staff and operational requirements with administrative tasks.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Account Assistant

Demand Option Sdn Bhd
01.2017 - 03.2022
  • Supported the timely completion of month-end closing activities, improving overall financial operations.
  • Facilitated smooth internal audits by preparing supporting documents promptly upon request from auditors or management personnel.
  • Managed accounts payable and receivable processes, maintaining healthy cash flow for the company.
  • Entered customer order details into system, accepted payments and updated accounts.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Input financial data and produced reports using Ax Dynamics.
  • Matched purchase orders with invoices and recorded necessary information.
  • Generated invoices upon receipt of billing information and tracked collection progress.

Education

Bachelor of Arts - Accounting

Open University Malaysia (OUM)
Johor Bahru, Johor, Malaysia
04.2001 -

Diploma - Accounting

Polytechnic Malacca
Malacca, Melaka, Malaysia
01.2013 - 01.2016

Sijil Pelajaran Malaysia (SPM) - undefined

Sekolah Menengah Kebangsaan Canossian Convent
Kluang, Johor
01.2008 - 01.2012

Skills

Expected Salary

RM3,300.00 - 3,500.00

Personal Information

  • Age: 30
  • Ethnicity: Indian
  • Height: 155 cm
  • Date of Birth: 03/09/95
  • Gender: Female
  • Nationality: Malaysian

Timeline

Community Associate

Infinity8
03.2024 - Current

Front Desk Admin

Durian Plantation Sdn Bhd
03.2022 - 12.2023

Account Assistant

Demand Option Sdn Bhd
01.2017 - 03.2022

Diploma - Accounting

Polytechnic Malacca
01.2013 - 01.2016

Sijil Pelajaran Malaysia (SPM) - undefined

Sekolah Menengah Kebangsaan Canossian Convent
01.2008 - 01.2012

Bachelor of Arts - Accounting

Open University Malaysia (OUM)
04.2001 -

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Vijaya Samundeswary D/O Naga RajCustomer Service & Accounting