Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Interests
Timeline
Hi, I’m

Vignesh Muthukaruppiah

Engineering Technician Cum Service Sector
Johor Bahru

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

10
years of professional experience
2011
years of post-secondary education
4
Languages

Work History

Wira Security Services SDN BHD

Shift Leader
04.2025 - Current

Job overview

  • Trained new employees and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Championed process improvements that contributed to increased productivity without sacrificing quality of customer service.

Singa Plastics Ltd

Maintenance & Engineering Technician
01.2022 - 02.2025

Job overview

  • Company Overview: Industry Manufacturing / Production
  • Ensuring the required materials are available for production, and that the factory is safe for all workers.
  • Inspecting machinery and reporting any faults to management and workers.
  • Identifying faults and troubleshooting wherever possible.
  • Analyzing performance and products, then making suitable recommendations.
  • Scheduling training sessions and refresher workshops as required.
  • Establishing high-quality standards and ensuring they are implemented by workers.
  • Regularly educating staff members on health and safety regulations.
  • Implementing preventative maintenance methods.
  • Staying up-to-date with efficient methods of production and equipment maintenance procedures.
  • Industry Manufacturing / Production

Panasonic Appliances Refrigeration Devices SG

QA Inspector cum Technician
11.2019 - 12.2021

Job overview

  • Company Overview: Industry Manufacturing / Production
  • Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping.
  • Reject all products and materials that fail to meet quality expectations.
  • Read blueprints, plans, and specifications to understand the requirements of products and services.
  • Measure product dimensions, examine functionality, and compare the final product to the specifications.
  • Recommend improvements to the production process to ensure quality control.
  • Document inspection outcomes by completing detailed reports and performance records.
  • Teach the production team about quality control concerns to improve product excellence.
  • Supervise the production process.
  • Resolve quality-related issues in a timely manner.
  • Industry Manufacturing / Production
  • Performing maintenance on equipment and machinery to support production and achieve desired results.
  • Reviewing architectural plans and participating in their revisions.
  • Assisting engineers in evaluating products, equipment, and systems.
  • Providing technical support whenever necessary, such as doing calibrations for wire placement and electrical components.
  • Reading repair manuals to ensure that every action taken is accurate.
  • Negotiating with suppliers and liaising with clients.
  • Modifying older electrical systems for cost reductions, improvement, and safety control.
  • Being updated about technological developments and attending workshops.

Aegis BPO Medini

QA Analyst
04.2018 - 11.2019

Job overview

  • Company Overview: Industry Call Center / IT-Enabled Services / BPO
  • Analyzing and monitoring the performance of products.
  • Developing and implementing test plans for product defects.
  • Reviewing and approving test results.
  • Developing and tracking test metrics.
  • Helping maintain the quality of products.
  • Working closely with the product team on the design and development of new features.
  • Creating and maintaining documentation and tutorials.
  • Implementing new processes and creating new tools to automate testing.
  • Industry Call Center / IT-Enabled Services / BPO

Citigroup Transaction Services (M) Sdn. Bhd.

Citiphone Officer
04.2015 - 12.2017

Job overview

  • Company Overview: Industry Call Center / IT-Enabled Services / BPO
  • Communicating with customers to resolve issues or concerns regarding products or accounts, such as opening new accounts or transferring funds between accounts.
  • Processing transactions such as deposits, withdrawals, or loan payments on behalf of customers.
  • Processing wire transfers and other complex transactions.
  • Reviewing account statements and other financial documents to ensure accuracy of entries.
  • Performing cash handling duties, such as processing payments from customers using automated teller machines (ATMs) or hand-held devices.
  • Providing information about bank products and services to potential clients.
  • Processing account transactions such as deposits, withdrawals, or loan payments on behalf of customers.
  • Responding to inquiries about account balances and other general customer service inquiries.
  • Maintaining accurate records of account activity and transactions to ensure compliance with industry standards and regulations.
  • Industry Call Center / IT-Enabled Services / BPO

Education

Sekolah Menengah Kebangsaan Taman Bukit Indah

SPM from Sciences

University Overview

Skills

Solid technical capabilities

Additional Information

Additional Information
SGD 2,000, Anywhere in Singapore, Have experience in maintaining and repairing Mold, Molding, and Tooling machines., Have experience in CNC machining on milling for 3 and 4 axis., Have wide knowledge and experience focused on manufacturing environments.

Personal Information

Personal Information
  • Age: 29
  • Expected Salary: SGD 2,000
  • Gender: Male
  • Nationality: Malaysian

Interests

Technology advancement and related service's

Customer and client services related

Timeline

Shift Leader
Wira Security Services SDN BHD
04.2025 - Current
Maintenance & Engineering Technician
Singa Plastics Ltd
01.2022 - 02.2025
QA Inspector cum Technician
Panasonic Appliances Refrigeration Devices SG
11.2019 - 12.2021
QA Analyst
Aegis BPO Medini
04.2018 - 11.2019
Citiphone Officer
Citigroup Transaction Services (M) Sdn. Bhd.
04.2015 - 12.2017
Sekolah Menengah Kebangsaan Taman Bukit Indah
SPM from Sciences
01.2011

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Vignesh MuthukaruppiahEngineering Technician Cum Service Sector