VICTOR VALENTINE LEO DOMINIC
SAFETY & SECURITY MANAGER
Kuala Lumpur,14
Summary
Dynamic safety and security professional with proven success at Bangi Resort Hotel, enhancing customer satisfaction and operational efficiency. Skilled in team leadership and problem-solving, I excel in developing safety protocols and conducting training. Certified in First Aid and Occupational Safety, I am committed to fostering a secure and productive environment. Trainer on Safety Awareness & Health.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Assistant Manager- Safety / Security
Bangi Resort Hotel
04.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assist in daily security operations. Manage both local / outsource guards. Manage logistics i.e. Shuttle bus etc.
- In charge of Safety Committee i.e. OSHA audit/checklist/HIRAC etc. Review and refresh current SOP, Emergency Protocol. Conduct training CPR/AED.
- Attend weekly management meetings.
- Currently managing Hotel, Clubhouse Golf Course and Farm. Conduct Fire Extinguisher training for all hotel staffs.
Asst Manager /Manager of Operations
Aegis Mallinov Sdn Bhd
08.2022 - 01.2024
- Assist in transportation of Weapons.
- Handle all matters related to Fire Safety. Recruitment of staffs. Assist in Armed Escort to PDRM,ATM&JMF
- Handle all paper works related to obtaining / renewing of Gun License.
- Meet Clients related to purchase & repair of weapons Assist in other tasks when necessary.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
Assit. Manager /Safety and Security Manager
Sungei Wang Plaza
08.2019 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Security Executive
Usaha Tegas Group Of Companies ( Menara Perak)
06.2013 - 02.2019
- Managed a team of security professionals, ensuring optimal performance and adherence to established protocols.
- Developed and implemented effective security policies for increased protection of company assets and personnel.
- Maintained strict compliance with industry regulations by staying informed about changes in laws and best practices related to security management.
- Manage commercial building (Office Building).Implement new SOP and review SOP from time to time, Manage outsourced security guards. Attend all matters related to safety & security.
- Conduct and plan fire drills and evacuation exercise. Handle and manage CCTV system & Alarm system.
Education
Master of Arts - Masters in General Management
Asia E University
Kuala Lumpur, Malaysia 04.2001 -
Skills
Customer relationsCertified First AiderCERT Academy Sdn BhdApr 2024 - May 2026Trained First Aider AED & CPRTrained First Aider AED & CPR
Accomplishments
Apprehending Suspect in 2006
Reduce untowardness
Reading
Read new technologies in CCTV and new systems i.e. AI
Certification
OSC Coordinator
Timeline
Assistant Manager- Safety / Security
Bangi Resort Hotel
04.2024 - Current
OSC Coordinator
04-2024
Asst Manager /Manager of Operations
Aegis Mallinov Sdn Bhd
08.2022 - 01.2024
Assit. Manager /Safety and Security Manager
Sungei Wang Plaza
08.2019 - 07.2023
Security Executive
Usaha Tegas Group Of Companies ( Menara Perak)
06.2013 - 02.2019
Master of Arts - Masters in General Management
Asia E University
04.2001 -
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