Victoria Tara Wilfred

Business Planning:

• Assist to develop short-term and long-term business plans aligned with the company’s objective, vision and target set.
• Assist in formulation of business strategies for each financial year and evaluate and monitor strategic initiatives to achieve financial targets.

Data Analysis:

• Conduct comprehensive market research to understand trends, opportunities to support business decision making.
• Analyze competitive landscape and provide insights on market positioning and potential areas for growth.

Presentation Preparation: Preparation of monthly review meeting decks and dashboards and other presentation materials to senior management and Board of Directors’.

Strategic Content: Assist with preparation of strategic related contents for internal and external stakeholders.

Performance Management: Develop and manage company and senior management’s Key Performance Indicators (KPIs)/ Balanced Scorecards (BSC) and tracks achievement of milestones.

Stakeholder Engagement: Foster strong business relationships with senior management to support strategic objectives.

Support Initiatives: Assist with marketing initiatives, board events, internal/ external engagements, Corporate Social Responsibility (CSR) projects, and any other ad-hoc project/matters.

Organizational Change Management – Involved in an 18 month consulting project in one of the largest pharmaceutical companies globally. Being in the Organizational Change Management team entails the following:

• To ensure change initiatives meet objectives on time and on budget by increasing employee adoption and usage;
• Involved in the people side of change, which includes change to business processes, systems and technology;
• Involved in creating and implementing the change management strategies and plans in order to achieve employee adoption;
• Apply a structured methodology and support change management initiatives during the course of the project;
• Support change impact analysis and provide change readiness assessment via surveys and interviews through key stakeholders;
• Establish parameters to measure the early adoption, effective utilization and proficiency to new change initiatives for individual employees as well as groups or departments;
• Continue to maintain a close engagement with specialists from the HR, training and communication departments to ensure a smooth transition to change and organization-wide successful implementation of change initiatives.
• Support the design, development and delivery of change management communication through newsletters and communication emails;
• Provide input and document requirements to support the design and delivery of training programs
• Support project management team in incorporating change management activities into their project plans.

• Performed internal audits of processes to listed multi-national corporations and public listed companies which included Government Linked Companies (GLC’s), property development and construction, reinsurance agencies, diversified food and beverage, leisure and tourism and electronic goods.
• Successfully assisted in performing internal audits of processes which included production management, revenue management, procurement to payment, human resource management, and Anti-Money Laundering – Combating the Financing of Terrorism (AML-CFT) processes.
• Successfully assisted in performing due diligence work for merger and acquisition transactions within the firm.
• Successfully assist clients in improving their processes/products/ technologies and assisted by -performing gap analysis on client’s framework, assessing and evaluating key risk for clients to identify areas of improvement for business processes.