Victor Soo
Technical Support Engineer
Kuala Lumpur
Summary
A passionate engineer who can provide analytic and problem-solving skills to achieve automation success. Having over 2 years of experience in Machine Design, 3D Modeling, 3D printing and CNC machining skills and close to 1 year of technical support and servicing of machines. Always willing to learn and adapt to any engineering industrial environment with flexibility to enroll in any possible task given and to solve problems occur in the industry.
Overview
5
5
years of professional experience
Work History
Technical Support Engineer
Symphony Engineering Sdn Bhd
09.2023 - Current
- Provide technical support to customers
- Conduct hardware and software product demonstrations showcasing technical features and processes to customers
- Assist sales team in providing product recommendations for customers’ applications
- Prepare operating instructions and conducts training programs to meet customer’s needs
- Maintain positive customer relationships through effective interaction
- Develop programs/applications that effectively accomplish customer specifications/objectives
- Consults with customers and incorporates needs and feedback into application designs
- Ensures programs/applications work properly after maintenance and testing
- Provide troubleshooting, servicing, preventive maintenance and follow-up
- Perform machine installation, buy off and willing to travel aboard
Junior Mechatronic Engineer
Panamach Technology Sdn Bhd
9 2021 - Current
- Designing and 3D modeling of vision quality control machine and any mechanical parts for automation use in industry using Fusion 360
- Sketching 2D Diagrams for CNC manufactured parts or parts for purchase and order
- CNC Machining Programming via Fusion 360
- CNC Machining Operation (setting up required tools, assembly parts on CNC Machine Clamps or vacuum holder, simulation (Fusion 360), running G-code and machine operation)
- 3D Printing
- Hands-On Technical Skills (operating milling machine, miter saw, drilling, measuring mechanical parts)
- Reading electrical wiring diagram.
Electrical Project Engineer (Intership)
Combat Enterprise Sdn Bhd
10.2020 - 11.2020
- On-site training consists of troubleshooting and installing electrical components and electrical cables to control panels
- Design and reading electrical wiring diagram using AutoCAD software.
Technician (Internship)
Combat Enterprise Sdn Bhd
02.2020 - 03.2020
- On-site training includes troubleshooting, installation, modification and servicing of painting automation systems and machine.
Property Management Intern
Savills Malaysia
03.2019 - 05.2019
- Assist portfolio administrator in managing shell's property tax i.e., Quit Rent and Assessment
- Assist portfolio administrator in database management of real estate data.
Education
Bachelor of Mechatronics Engineering with Honours -
Tunku Abdul Rahman University College (TARUC)
Diploma of Mechatronic Engineering - undefined
Tunku Abdul Rahman University College (TARUC)
Skills
Microsoft Office
AutoCAD
Matlab & Simulink
Fusion 360
Machine Design
Technical Hands-On
CNC Machining
3D Printing
Languages
English
Malay
Chinese
Awards
SOLIDWORKS Design Contest, Tunku Abdul Rahman University College, 08/2019, 1st Runner Up
References
- Ooi Jih Guan, Supervisor, Combat Enterprise Sdn Bhd, 012-304 8708
- Wan Shazrul Haziq Bin Wan Ahmad Shabari, Head of Property Management, Savills Malaysia, 012-200 1905
Timeline
Technical Support Engineer
Symphony Engineering Sdn Bhd
09.2023 - Current
Electrical Project Engineer (Intership)
Combat Enterprise Sdn Bhd
10.2020 - 11.2020
Technician (Internship)
Combat Enterprise Sdn Bhd
02.2020 - 03.2020
Property Management Intern
Savills Malaysia
03.2019 - 05.2019
Junior Mechatronic Engineer
Panamach Technology Sdn Bhd
9 2021 - Current
Bachelor of Mechatronics Engineering with Honours -
Tunku Abdul Rahman University College (TARUC)
Diploma of Mechatronic Engineering - undefined
Tunku Abdul Rahman University College (TARUC)
Similar Profiles
Timothy jim ANTHONYTimothy jim ANTHONY
MECHANICAL MAINTENANCE MANAGER at Support Symphony Sdn. Bhd. 100MW CCGT.MECHANICAL MAINTENANCE MANAGER at Support Symphony Sdn. Bhd. 100MW CCGT.
Timothy Jim AnthonyTimothy Jim Anthony
Mechanical Maintenance Manager at Support Symphony Sdn BhdMechanical Maintenance Manager at Support Symphony Sdn Bhd
MUHAMMAD FIRDAUS CHE ABDUL HAMIDMUHAMMAD FIRDAUS CHE ABDUL HAMID
Site Engineer at CFS VISION ENGINEERING SDN BHDSite Engineer at CFS VISION ENGINEERING SDN BHD