Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
VICTOR  PRABHU

VICTOR PRABHU

Senior Vice President Citibank Malaysia

Summary

Organized Senior Compliance Manager offering 18 years of progressive career development and expertise in Financial crime investigations Exceptional skill in interpreting and summarizing regulations to drive organization-wide compliance.


Proactive leader with 18 years of experience in Banking and Fiance industries. Flexible, adaptable, ethical and high energy team leader with superior communication, relationship management and influencing skills. Focused on driving staff in meeting customers' needs and implementing changes by supporting strategic initiatives.


Detail-oriented Compliance Manager offering 18 years of expertise in risk management, policy development and strategic planning. Advanced knowledge of regulatory compliance with proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.


Knowledgeable Senior Compliance Manager with documented success in developing policies, leading training programs and managing reporting to achieve compliance. Methodical with exceptional presentation and communication skills. Strong background working with federal and state regulations.

Overview

20
20
years of professional experience

Work History

Senior Vice President - AML Financial Intelligence

CITIBANK
Kuala Lumpur
02.2020 - Current
  • Led restructuring and turnaround through development of new leadership team.
  • Manage AML Financial Intelligence unit department with 250+ employees covering APAC region.
  • Implemented successful improvements to Compliance, AML, Cash & trade and risk operations.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Resolved issues and recommended actions based on production and compliance reports.
  • Drove corporate revenue by creating strategies that fit perfectly with company's vision and mission.
  • Restructured AML Compliance department to reduce overhead and improve overall efficiency.
  • Hired and trained commercial team to drive new business for company, recruiting, training and implementing internal sales team to identify and close opportunities.
  • Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills.
  • Cultivated positive relationships with employees by implementing monthly events to resolve issues, provide feedback and brainstorm.
  • Established performance goals for department and outlined processes for achievement.
  • Identified opportunities to improve business process flows and productivity.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
  • Monitored industry trends, keeping current on latest changes and competition in industry.
  • Drove short-term and advanced promotional initiatives and planning processes.
  • Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.

Vice President - AML Financial Intelligence

CITIBANK
Kuala Lumpur
12.2012 - Current
  • As Vice President, I manage an AML Intelligence Unit which mitigates money laundering and terrorist financing risks for Citi and its customers in the global marketplace. The culmination of my prior experiences added new layers of knowledge, skills, and responsibilities which contributed to my overall professional growth and success. This lead to an aggressive career move in 2012 to work with Citigroup in the Anti-Money Laundering Division, where I started as a Manager. I quickly became a SME, and in 3 year I moved through the ranks into the Assistance Vice President (AVP) and Vice President (VP) role . As such, notably the size of the employees which I manage increased from 18 to 240+ and the scope of my responsibilities expanded.
  • I manage project work plans, stakeholders by operating within agreed business SLAs and confidentiality standards, and serve as an SME for multiple products in the analysis of alerts and investigation of transactional activities to detect any suspicions of money laundering or terrorist financing activity.
  • I actively participate in anti-money laundering related OCC, IA, Compliance testing and other independent reviews, where required, build and apply knowledge of money laundering processes, and deliver AML related compliance training in line with business needs and in support of Country AML program.
  • I was recognized as employee of the quarter for significant knowledge and expertise of AML and sanctions regulations (OFAC, UN), risks and typologies, other regional regulations applicable for APAC.
  • Delivered services to customer locations within specific timeframes.
  • Worked in matrix management environment with oversight of division level managers, operations, finance, human resources and compliance.
  • Led restructuring and turnaround through development of new leadership team.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Prepared annual budgets with controls to prevent overages.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Increased profit by streamlining operations.
  • Reviewed operations reports to understand numbers and trends.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Spearheaded department training to enhance employee performance and boost employee productivity.
  • Built and reviewed master service agreements to simplify and streamline contract negotiation process.
  • Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Identified procedure or process changes required to improve performance and productivity.
  • Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills.
  • Advanced productivity KPIs to achieve key business goals and objectives.

Manager

Standard Chartered
Chennai & Kuala Lumpur
08.2010 - 11.2012
  • Manager for cash, payments Investigations, screening, fund transfer and regulatory reporting handling 50 staffs across Hong Kong, UK markets
  • I was responsible for the operation of critical escalation cases, implementation of new systems and processes applying Lean Six Sigma methodologies, and to the overall operational risk environment with specific emphasis to achieve successful audits with zero error findings.
  • Spearheaded department training to enhance employee performance and boost employee productivity.
  • Implemented financial risk management policies, limits and strategies that complied with standards and strategic imperatives of organization.
  • Been transferred to the Malaysian branch where I supported the United Kingdom market and over sought an operation of 35 employees. During the course of my time at Standard Charter, I was instrumental in re-engineering business processes. I was recognized and awarded for demonstrating diversified customer handling tactics, being trustworthy and reliable, and completing Lean Six Sigma.
  • Executed risk assessment programs to identify and quantify risks and associated controls.
  • Defined, implemented and revised operational policies and guidelines.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Monitored budget and utilized operational resources.
  • Documented processes and drafted SOPs to comply with regulations and company policies.
  • Achieved team goals through formalized training plans, coaching and performance management.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Collaborated with business planning department to monitor and adjust company-wide technology utilization, modifying infrastructure to meet business goals.
  • Fostered strong relationship between technology team and managers to align efforts.
  • Drafted technology buying budget plans, prioritizing vital purchases to provide maximal impact from tech spending.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Improved systems with addition of new features and infrastructure.

Team Leader

Citigroup, TCS E-serve
Chennai
03.2008 - 07.2010
  • Led team of 20 members while providing exceptional customer service handling Cash, trade, treasury, screening compliance operations.
  • My primary responsibilities included team management, project lead, and client support. In a short period, I quickly learned key business operations, products and services, systems and processes, and human resource management. In this role, speed and accuracy were key to performance which came naturally for me. Furthermore, I’ve had the opportunity to learn and actively implement Kaizen events to develop shortcuts that lead to productivity improvements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Promoted successful implementations with well-organized and smooth presentations.
  • Prepared corporate fiscal and business plans to help strategically direct business operations and strengthen controls.
  • Communicated with bank members and auditors on accuracy and timeliness of financial reports.

Business Analyst

Hewlett Packard
Chennai
06.2005 - 03.2008
  • I landed my first entry level corporate job after completing college in 2005 with Hewlett Packard. I was one of Hewlett Packard’s top campus recruits to fill one of their Junior Officer positions. This role served me well and in one year, I promoted into a leadership position as the SME; overseeing the European and Middle East markets operation. I was exposed to and gained an array and breadth of knowledge in the areas of sales contracts, invoices, billings, accounts payable, Business Process Improvement methodologies, employee management, project management, and customer service delivery.
  • In this role, I’ve shown and demonstrated strong leadership to lead teams and projects. One of the projects which I spearheaded, Green Belt project yielded significant results by reducing customer inquiries from 15% down to 2%. As a result of its success, the framework was adopted by all the supported countries.
  • Analyzed and assessed functional and organizational activities.
  • Assessed business processes and identified ways to boost improvement.
  • Maintained strong working knowledge of SAP and business intelligence tools and operational features.
  • Mapped current business and operational processes and recommended areas for improvement.

Education

MBA - Finance

University of Madras
Chennai
2009

Bachelor of Science - Physics

Loyola College
Chennai
2005

Skills

  • Anti Money Laundering
  • Operational Efficiency
  • Financial Crimes Investigations
  • Transaction Monitoring
  • Change and Growth Management
  • Operational Analysis
  • Strategic Planning
  • Leadership and People Development
  • Executive Leadership
  • Revenue Growth
  • Systems Thinking
  • Strategic Goals
  • Results Orientation

Additional Information

  • Actimize, case management tool - As project owner created and lead UAT team in the testing of system integration case management tool. Developed methodology to technical team by creating periodic tracker which follows up outstanding issues regularly. Identified high key risk items and worked collaboratively with the technical team.
  • Citi Brunei sunset - As project owner, lead the investigation to the closure of 800 accounts. Developed a trend of seeking the pattern of customer and whether previously alerted customer triggered repetitively or alerted due to business closure. Thus, such cases were closed seeking regional and local stakeholders’ concurrence. Country compliance interacted and I managed to speak with facts and behavior/trends of Citi Brunei customers hence it was approved and cases closure approach due to the account closure activity
  • India Bankers Association - As part of a team, successfully implemented one of the key initiatives completed for Indian Bankers Association by completing scenarios and managed SLA without any breaches.
  • CARE process implementation - As a project team member, successfully implemented a procedure over GSOM which maximized efficiency to AML operation for more than 700 staff.
  • EDM scenarios project implementation - As a project member, successfully developed regulatory scenarios for Citi to monitor in AML arena in order to be in compliance with global standards.
  • Back logs for India after decommission the process - As a project owner, lead the development workflow processes which supported incoming increase workload and staff.
  • Athena system migration – As project owner, lead the development of a visualization system that minimized accounts through SAVES. The system reduced documentation load by 20 minutes per case.
  • Worked on project for implementation of OneKYC, which is a new model for KYC for the bank including customer risk categorization.
  • Worked on AML project for the country, liaising with regional team.
  • Managing name screening process for reporting & Due Diligence: Ensure screening is conducted on all the different databases maintained, ensure naming conventions to be checked for variation in names, conducting NESS check & name search disambiguation.
  • Working on project along with technology team to implement AML reporting tool, using work flow management. This involves prepare / make changes in the BRD adding functional and subject requirements.
  • Implemented Strategic Credit Cards from On boarding to execute consent order project
  • Liason for Central bank Negara for Compliance walk through and risk assessment
  • Facilitator for University of Malaya on Financial crime Investigation

Timeline

Senior Vice President - AML Financial Intelligence

CITIBANK
02.2020 - Current

Vice President - AML Financial Intelligence

CITIBANK
12.2012 - Current

Manager

Standard Chartered
08.2010 - 11.2012

Team Leader

Citigroup, TCS E-serve
03.2008 - 07.2010

Business Analyst

Hewlett Packard
06.2005 - 03.2008

MBA - Finance

University of Madras

Bachelor of Science - Physics

Loyola College
VICTOR PRABHU