VICTOR CHIA
Summary
I am a friendly and easy-going person. I'm looking for a job where I can use my skills and learn new things.
Overview
2
2
years of professional experience
Work History
Service Crew
Paradise Dynasty
Cheras, Selangor, Malaysia
01.2024 - 03.2024
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Took orders, prepared meals, and collected payments.
- Prepared salads, soups and sandwiches for customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Shop Assistant
BMS Organics
Cheras Traders Square
05.2022 - 08.2023
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Maintained cleanliness and order in all areas of store, creating welcoming environment for shoppers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Checked incoming orders and organized new stock.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
Education
High School Diploma -
Megatech College
Puchong 04.2001 -
Skills
Food preparation procedures
Basic food preparation
Computer knowledge on Microsoft Powerpoint, Microsoft Excel & Microsoft Word
Timeline
Service Crew
Paradise Dynasty
01.2024 - 03.2024
Shop Assistant
BMS Organics
05.2022 - 08.2023
High School Diploma -
Megatech College
04.2001 -