Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies
References
Timeline
Generic

Vicknesh Ramasamy

Kuala Lumpur

Summary

With over 16 years of professional experience, I have honed my skills in leadership, people management, strategic visioning, and project management across diverse sectors. My career journey has taken me through the realms of Motorsport, Financial Services, Sales Advisory, and Motorsports, where I've made a significant impact in each domain.

As an accomplished professional, I've had the privilege of managing teams and individuals, steering them toward shared objectives while fostering an environment of collaboration, growth, and excellence. My passion for cultivating high-performing teams has not only enabled me to meet company goals consistently but also to exceed them.

Throughout my career, I have embraced project management principles to drive successful outcomes. Whether orchestrating Motorsport events, navigating financial service initiatives, providing sales advisory support, or overseeing Motorsports projects, I have consistently demonstrated an adept ability to lead projects from conception to completion. My proficiency in project management methodologies has been instrumental in delivering results that align with organizational objectives while ensuring optimal resource utilization and stakeholder satisfaction.

In each role, I've leveraged my leadership acumen, people management expertise, strategic foresight, and project management skills to drive innovation, optimize processes, and achieve sustainable growth. I remain committed to fostering a culture of continuous improvement and excellence, both within my teams and across the organizations I serve.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Head of Corporate & Government Outreach

Project Management Institute Malaysia
03.2023 - 02.2024
  • Led a team of six in delivering two crucial projects for our clients, ZTE Malaysia and Telekom Malaysia (TM)
  • Successfully managed the TM Project Management Day Conference, an event attended by 300 participants.
  • I was involved from the Initiation Phase till the end closing Phase of the Project which includes:
    i) Developing a Charter and obtaining approval from the client.
    ii) Planning the event, which includes determining the scope and requirements of the event, budgeting, resource planning, Work Breakdown Structure, task assignments, identifying and responding to the various risks faced in the project, Plan the procurement process which event managers, speakers, catering, among others. Identifying and engaging the various crucial stakeholders events which include the senior management from ZTE, Petronas, K-Pintar and PMI Malaysia Chapter.
  • Execution based on the detailed flow of the event
  • Monitoring of project budget, speakers needs, stakeholder engagement and satisfaction, activities and participant involvement and engagement
  • Closing the project through Customer Satisfaction Survey and presentation of the Final Report to Telekom Malaysia and PMI Malaysia Chapter
  • Created Awareness among the public and relevant stakeholders on the value and benefit realization of this crucial initiative.
  • Worked collaboratively with partners who are champions in sustainability initiatives (Alam Bestari).
  • Provided detailed planning which include scheduling,project costing, resource management, managed and mitigated risks (including COVID incidences, weather,among others), procurement and supply (such as t-shirts,food/drinks), planning and rehearsal of the event and the activities, among others.
  • Executed the CSR initiative to the immense satisfaction of the client.
  • Developed Final Report upon completion of this major initiative
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.

First Year Unit Sales Manager

Great Eastern Life Assurance (M) Berhad
12.2019 - 03.2023
  • Within the scope of project management skills, Acquired RM1,000,000.00 in sales production over the course of a year since joined.
  • My dedication to excellence is further demonstrated by my selection for the coveted MDRT (Million Dollar Round Table), the industry's highest honor.
  • Promoted to First Year Unit Sales Manager in 2021, I recruited four agents and generated RM 600,000 in production within a year.
  • Qualified (MDRT 2021 Qualifier (USA), Supremacy 2020Qualifier (China)& 100K Club 2020 Member (Agency).
  • Enhanced customer satisfaction with personalized service and prompt resolution of issues.
  • Expanded the client base by successfully targeting untapped markets and cultivating strategic partnerships.
  • Implemented data-driven decision-making techniques for better forecasting and target-setting in the sales department.


Sales Team Leader

AutoWorld Asia Sdn Bhd
04.2015 - 12.2019
  • Boosted sales performance by implementing effective team training and coaching strategies.
  • Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
  • Managed a high-performing sales team, consistently achieving and surpassing set targets.
  • Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
  • Successfully led a dynamic sales project in a high-performance automobile dealership, with the goal of increasing revenue and ensuring excellent client satisfaction. Using a thorough approach, I led a team of 5 to achieve seamless showroom operations, efficient sales processes, and effective objection management.
  • Implemented a structured leadership framework, effectively streamlining workflows and optimizing the sales process for consistent success.
  • Delivered an annual accessories profit of RM 420,000.00, in addition to a considerable automobile sales profit of RM400,000.
  • Secured additional revenue streams through car insurance sales, contributing RM 50,000 in year

Sales Advisor

UMW TOYOTA MOTOR SDN BHD
06.2014 - 02.2015
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Developed long-lasting client relationships by providing exceptional customer service.
  • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
  • Managed key accounts, resulting in increased repeat business and higher revenue growth.
  • Developed new sales, conducted test drives, negotiateprices, and guide clients through the sales process fromstart to finish.

Chief Race Starter

Sepang International Circuit
08.2007 - 05.2014
  • Worked with some of the biggest names in international and local motor racing events in Malaysia. Successfully completed international and local motor racing events in Malaysia.
  • Reporting directly to the race director, race control, and clerk of course, and working closely with the safety car,medical chief, grid chief, chief marshals, and competitors.
  • Signals start, supervise the race, and chequered flag during the end of each race. Executed races fairly in compliance with FIA and AAM standards and ensured each race's timing and duration synced with the Iive television broadcast.
  • Provided training and instruction to the complete team of 60 marshals in the Pit and Grid area by monthly.
  • Joined as Marshal and promoted to Race Starter in 2012.

Education

MBA - Business Administration

University of Glourcestershire
United Kingdom
03.2024

Diploma - Business With Information Technology

Asia Pacific Institute of Information Technology
Kuala Lumpur
03.2007

Skills

  • Project Management
  • Research
  • Supervision and leadership
  • Quality Assurance
  • Dependable and Responsible
  • Problem-Solving
  • Interpersonal Communication
  • Team Management
  • Excellent Communication
  • Networking
  • Event Planning
  • International Event Management

Languages

English
Full Professional
Malay
Full Professional

Certification

1. Post Graduate Program In Cyber Security with Completion of Modules by MIT Schwarzman College of Competing & EC-Council


  • Comptia Security+
  • CISSP Training
  • CEH
  • Capstone Project


2. Lean Six Sigma (White Belt)

Hobbies

Hobbies have always been an essential aspect of my life, serving as a vital outlet to rejuvenate and diversify my energy from the demands of work. Engaging in activities outside of work not only provides me with a sense of balance but also allows me to explore my interests, cultivate new skills, and foster personal growth. I eagerly anticipate the opportunity to immerse myself in hobbies that bring joy, fulfillment, and a refreshing perspective to my daily routine. Below are some of the activities I enthusiastically engage in to recharge and rejuvenate:

  • Reading: I am passionate about continuously exploring self-development through avid reading, while also cherishing the invaluable moments spent reading to my child, recognizing the profound benefits it offers for both personal and parental growth.
  • Volunteering: I've maintained an active role as a volunteer throughout my life, starting from a young age of 10 when I began volunteering at the temple. Over the years, I've expanded my involvement to include participation in Rotary Club events and lending a hand at charity initiatives such as monthly food donation drives. Giving back to my community has always been a cornerstone of my values, and I find great fulfillment in contributing to meaningful causes and making a positive impact wherever I can.
  • Cooking: Cooking has ignited a fervent passion within me, particularly sparked during the last pandemic. Leveraging online platforms like YouTube, I've delved into the culinary world with zeal, immersing myself in the art of cooking whenever time allows. My enthusiasm is especially evident in my exploration of diverse Indian and Chinese cuisines, where I eagerly experiment with various recipes to continually expand my culinary repertoire
  • Motorsport: I harbor an immense passion for Motorsport, with a particular fervor for Formula 1. It's a shared interest that brings my friends and me together as we eagerly anticipate and watch live races or stay updated on the latest developments. Occasionally, we indulge in the adrenaline rush ourselves by hitting the go-kart track, further fueling our love for high-speed excitement and competition.
  • Traveling: I possess a deep passion for travel planning, a passion that has been cultivated since my college days. Whether orchestrating weekend getaways or meticulously organizing trips to local or international destinations, I excel in crafting unforgettable travel experiences. My journey as a travel planner began during my college years, where I eagerly researched and curated itineraries for both personal excursions and family adventures, honing my skills in logistics, budget management, and itinerary design.

References

Dr Joshua Netto

President

Project Management Institute Malaysia

(6012 343 5868)


Ker Chyn

Director

Project Management Institute Malaysia

(6014 338 8621)


Timeline

Head of Corporate & Government Outreach

Project Management Institute Malaysia
03.2023 - 02.2024

First Year Unit Sales Manager

Great Eastern Life Assurance (M) Berhad
12.2019 - 03.2023

Sales Team Leader

AutoWorld Asia Sdn Bhd
04.2015 - 12.2019

Sales Advisor

UMW TOYOTA MOTOR SDN BHD
06.2014 - 02.2015

Chief Race Starter

Sepang International Circuit
08.2007 - 05.2014

MBA - Business Administration

University of Glourcestershire

Diploma - Business With Information Technology

Asia Pacific Institute of Information Technology
Vicknesh Ramasamy