Summary
Overview
Work History
Education
Skills
Languages
Timeline
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VICKNEESA VEGIAYAN

Seri Kembangan

Summary

Experienced First-Level SAP Basis Consultant with a track record of delivering exceptional technical support and problem-solving within SAP environments. Seeking to contribute to an organization's success by ensuring the seamless operation of SAP systems while continuously enhancing expertise in SAP technologies and processes. Detail-oriented SAP SLT Specialist with proven skills in data replication, optimization, and technical support. Known for enhancing system performance and ensuring data integrity across complex environments.

Overview

8
8
years of professional experience

Work History

GLOBAL TECHNOLOGY SAP SLT SPECIALIST

DELOITTE GLOBAL
05.2025 - Current
  • Design, configure, and support SAP SLT replication across SAP ECC, S/4HANA, HANA Sidecar, BW, and analytics platforms
  • Perform initial loads and real-time (delta) replication while ensuring data accuracy and consistency
  • Optimise replication performance using table filters, ranges, and mappings for large-volume datasets
  • Monitor SLT jobs, logs, and performance metrics; analyse and resolve replication and data issues
  • Validate replicated data using SAP HANA SQL and perform data reconciliations
  • Develop and maintain ABAP CDS views for data modelling, reporting, and analytics on S/4HANA and HANA
  • Create basic and composite CDS views with parameters, calculated fields, and associations
  • Apply CDS annotations for authorisation, analytics, and UI/consumption requirements
  • Support CDS development on SLT-replicated tables and ensure source-to-target data consistency
  • Collaborate with SAP Basis, ABAP, functional, and data teams across global delivery models
  • Prepare technical documentation, runbooks, and knowledge-transfer materials
  • Provide post-go-live support and drive continuous improvements for SLT and CDS solutions
  • Skills: SAP SLT Data Replication, Real-Time Data Integration, SAP HANA SQL, ABAP CDS Development, Data Modelling & Validation

SAP BASIS CONSULTANT

NTT DATA MALAYSIA
06.2023 - Current
  • Provided first-level technical support and resolution for SAP, Database, Backup, Monitoring, OS, Hyperscaler, and Network-related incidents.
  • Executed tasks effectively and efficiently, demonstrating proactive customer assistance.
  • Collaborated within a team, actively sharing skills and information with team members.
  • Technical Skills:
    - SAP/DB stop/start and parameter changes
    - SAP transport management and STMS troubleshooting
    - SAP OSS/service connection management
    - SAP User Management and daily system checks
    - SAP performance monitoring and ABAP Notes Implementation
    - Client copy, RFC connectivity checks, and updates
    - Kernel patching and DB log analysis
    - Backup management and troubleshooting for various databases
    - Network/VPN/WAN/Firewall basic troubleshooting

MONITORING AND ALERT HANDLING CONSULTANT

NTT DATA MALAYSIA
03.2021 - 05.2023
  • Monitored pro-active and reactive alerts coming from various tools, perform 24x7 shift duties on rotation to support monitoring functions in Command Center which runs multi-platform systems
  • Monitored – Scrutinized alerts received from our various tools and ensured that they are properly logged and worked on.
  • Incident Ticket Management – Entered alerts into ticketing tool (Remedy) and updated these tickets as necessary.
  • Escalation – Contacted various support teams as necessary in order to ensure alerts are properly managed.
  • Automation – Looked into ways to automate repetitive tasks and work with vendors and internal parties to implement automated solutions
  • Process Improvement – Continuously reviewed current processes to identify rooms for improvement including automation and job optimization.
  • Skills: SAP Products , SQL , Operating Systems , System Administration , Network Security , Database Administration , PHP ,and C++

TECHNICAL SUPPORT SPECIALIST

FUJIFILM BUSINESS INNOVATION AUSTRALIA
08.2020 - 02.2021
  • Managed New Zealand clients
  • Diagnosed hardware & software issues on the Fuji Xerox printers
  • Solved technical problems and took ownership of customer issues reported and saw problems through to resolution.
  • Followed standard operating procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Maintained jovial relationship with clients
  • Enquired targeted questions to quickly understand the root of the problem
  • Skills: Technical Support , Hardware and Help Desk Support

TECHNICAL SUPPORT ENGINEER

RHB BANKING GROUP
06.2020 - 07.2020
  • Windows Migration Project
  • Skills: Windows 7 Migration

INFORMATION TECHNOLOGY SUPPORT ENGINEER

Zalora Group Malaysia
06.2018 - 03.2020
  • Troubleshoot IT-related issues for users (Hardware & Software)·
  • Configure/set up the printer in the office environment·
  • Set up zoom meeting room from scratch
  • Gave training for newcomers on IT related matters
  • Set up new laptops/desktops for newcomers
  • Active directory administrator
  • Remotely helped the user to solve IT related issue using Kaseya·
  • Asset Management·
  • Laptop/desktop repairing
  • 0365 administrator
  • Antivirus installation
  • Managed FortiGate Firewall
  • Skills: Avaya IP Telephony , LAN-WAN , Hardware and Help Desk Support

Education

BACHELOR OF INFORMATION, SCIENCE AND TECHNOLOGY (HONS) ARTIFICIAL INTELLIGENCE -

MULTIMEDIA UNIVERSITY
06.2018

FOUNDATION IN INFORMATION TECHNOLOGY -

MULTIMEDIA UNIVERSITY
11.2011

Skills

  • Critical Thinking
  • Technical Guidance
  • Application Administration
  • Vendor/Partner Relationships
  • Technical Analysis
  • Technical Support and Assistance
  • Software and Hardware Implementation
  • Communication and Team Collaboration
  • Technical Troubleshooting

Languages

English
Proficient (C2)
C2
Malay
Proficient (C2)
C2
Tamil
Advanced (C1)
C1

Timeline

GLOBAL TECHNOLOGY SAP SLT SPECIALIST

DELOITTE GLOBAL
05.2025 - Current

SAP BASIS CONSULTANT

NTT DATA MALAYSIA
06.2023 - Current

MONITORING AND ALERT HANDLING CONSULTANT

NTT DATA MALAYSIA
03.2021 - 05.2023

TECHNICAL SUPPORT SPECIALIST

FUJIFILM BUSINESS INNOVATION AUSTRALIA
08.2020 - 02.2021

TECHNICAL SUPPORT ENGINEER

RHB BANKING GROUP
06.2020 - 07.2020

INFORMATION TECHNOLOGY SUPPORT ENGINEER

Zalora Group Malaysia
06.2018 - 03.2020

BACHELOR OF INFORMATION, SCIENCE AND TECHNOLOGY (HONS) ARTIFICIAL INTELLIGENCE -

MULTIMEDIA UNIVERSITY

FOUNDATION IN INFORMATION TECHNOLOGY -

MULTIMEDIA UNIVERSITY
VICKNEESA VEGIAYAN