VICKNEESA VEGIAYAN
Seri Kembangan
Summary
Experienced First-Level SAP Basis Consultant with a track record of delivering exceptional technical support and problem-solving within SAP environments. Seeking to contribute to an organization's success by ensuring the seamless operation of SAP systems while continuously enhancing expertise in SAP technologies and processes. Detail-oriented SAP SLT Specialist with proven skills in data replication, optimization, and technical support. Known for enhancing system performance and ensuring data integrity across complex environments.
Overview
8
8
years of professional experience
Work History
GLOBAL TECHNOLOGY SAP SLT SPECIALIST
DELOITTE GLOBAL
05.2025 - Current
- Design, configure, and support SAP SLT replication across SAP ECC, S/4HANA, HANA Sidecar, BW, and analytics platforms
- Perform initial loads and real-time (delta) replication while ensuring data accuracy and consistency
- Optimise replication performance using table filters, ranges, and mappings for large-volume datasets
- Monitor SLT jobs, logs, and performance metrics; analyse and resolve replication and data issues
- Validate replicated data using SAP HANA SQL and perform data reconciliations
- Develop and maintain ABAP CDS views for data modelling, reporting, and analytics on S/4HANA and HANA
- Create basic and composite CDS views with parameters, calculated fields, and associations
- Apply CDS annotations for authorisation, analytics, and UI/consumption requirements
- Support CDS development on SLT-replicated tables and ensure source-to-target data consistency
- Collaborate with SAP Basis, ABAP, functional, and data teams across global delivery models
- Prepare technical documentation, runbooks, and knowledge-transfer materials
- Provide post-go-live support and drive continuous improvements for SLT and CDS solutions
- Skills: SAP SLT Data Replication, Real-Time Data Integration, SAP HANA SQL, ABAP CDS Development, Data Modelling & Validation
SAP BASIS CONSULTANT
NTT DATA MALAYSIA
06.2023 - Current
- Provided first-level technical support and resolution for SAP, Database, Backup, Monitoring, OS, Hyperscaler, and Network-related incidents.
- Executed tasks effectively and efficiently, demonstrating proactive customer assistance.
- Collaborated within a team, actively sharing skills and information with team members.
- Technical Skills:
- SAP/DB stop/start and parameter changes
- SAP transport management and STMS troubleshooting
- SAP OSS/service connection management
- SAP User Management and daily system checks
- SAP performance monitoring and ABAP Notes Implementation
- Client copy, RFC connectivity checks, and updates
- Kernel patching and DB log analysis
- Backup management and troubleshooting for various databases
- Network/VPN/WAN/Firewall basic troubleshooting
MONITORING AND ALERT HANDLING CONSULTANT
NTT DATA MALAYSIA
03.2021 - 05.2023
- Monitored pro-active and reactive alerts coming from various tools, perform 24x7 shift duties on rotation to support monitoring functions in Command Center which runs multi-platform systems
- Monitored – Scrutinized alerts received from our various tools and ensured that they are properly logged and worked on.
- Incident Ticket Management – Entered alerts into ticketing tool (Remedy) and updated these tickets as necessary.
- Escalation – Contacted various support teams as necessary in order to ensure alerts are properly managed.
- Automation – Looked into ways to automate repetitive tasks and work with vendors and internal parties to implement automated solutions
- Process Improvement – Continuously reviewed current processes to identify rooms for improvement including automation and job optimization.
- Skills: SAP Products , SQL , Operating Systems , System Administration , Network Security , Database Administration , PHP ,and C++
TECHNICAL SUPPORT SPECIALIST
FUJIFILM BUSINESS INNOVATION AUSTRALIA
08.2020 - 02.2021
- Managed New Zealand clients
- Diagnosed hardware & software issues on the Fuji Xerox printers
- Solved technical problems and took ownership of customer issues reported and saw problems through to resolution.
- Followed standard operating procedures for proper escalation of unresolved issues to the appropriate internal teams
- Maintained jovial relationship with clients
- Enquired targeted questions to quickly understand the root of the problem
- Skills: Technical Support , Hardware and Help Desk Support
TECHNICAL SUPPORT ENGINEER
RHB BANKING GROUP
06.2020 - 07.2020
- Windows Migration Project
- Skills: Windows 7 Migration
INFORMATION TECHNOLOGY SUPPORT ENGINEER
Zalora Group Malaysia
06.2018 - 03.2020
- Troubleshoot IT-related issues for users (Hardware & Software)·
- Configure/set up the printer in the office environment·
- Set up zoom meeting room from scratch
- Gave training for newcomers on IT related matters
- Set up new laptops/desktops for newcomers
- Active directory administrator
- Remotely helped the user to solve IT related issue using Kaseya·
- Asset Management·
- Laptop/desktop repairing
- 0365 administrator
- Antivirus installation
- Managed FortiGate Firewall
- Skills: Avaya IP Telephony , LAN-WAN , Hardware and Help Desk Support
Education
BACHELOR OF INFORMATION, SCIENCE AND TECHNOLOGY (HONS) ARTIFICIAL INTELLIGENCE -
MULTIMEDIA UNIVERSITY
06.2018
FOUNDATION IN INFORMATION TECHNOLOGY -
MULTIMEDIA UNIVERSITY
11.2011
Skills
- Critical Thinking
- Technical Guidance
- Application Administration
- Vendor/Partner Relationships
- Technical Analysis
- Technical Support and Assistance
- Software and Hardware Implementation
- Communication and Team Collaboration
- Technical Troubleshooting
Languages
English
Proficient (C2)
C2
Malay
Proficient (C2)
C2
Tamil
Advanced (C1)
C1
Timeline
GLOBAL TECHNOLOGY SAP SLT SPECIALIST
DELOITTE GLOBAL
05.2025 - Current
SAP BASIS CONSULTANT
NTT DATA MALAYSIA
06.2023 - Current
MONITORING AND ALERT HANDLING CONSULTANT
NTT DATA MALAYSIA
03.2021 - 05.2023
TECHNICAL SUPPORT SPECIALIST
FUJIFILM BUSINESS INNOVATION AUSTRALIA
08.2020 - 02.2021
TECHNICAL SUPPORT ENGINEER
RHB BANKING GROUP
06.2020 - 07.2020
INFORMATION TECHNOLOGY SUPPORT ENGINEER
Zalora Group Malaysia
06.2018 - 03.2020
BACHELOR OF INFORMATION, SCIENCE AND TECHNOLOGY (HONS) ARTIFICIAL INTELLIGENCE -
MULTIMEDIA UNIVERSITY
FOUNDATION IN INFORMATION TECHNOLOGY -
MULTIMEDIA UNIVERSITY