Vialli Chew Ban Hong
Petaling Jaya,Selangor
Summary
Accomplished Branch Manager at Pusat Tuisyen Sri Cergas, adept in relationship management and business development. Enhanced customer satisfaction by improving service quality and resolving issues swiftly. Successfully implemented sales strategies, consistently surpassing branch targets. Skilled in relationship building and performance monitoring, ensuring objectives are met. Proficient in banking and marketing, driving branch success.
Overview
12
12
years of professional experience
Work History
Branch Manager
Pusat Tuisyen Sri Cergas
12.2013 - 06.2025
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Education
Bachelor - Business Administration
Victoria University
Australia 09.2012
Skills
Relationship building and management
Timeline
Branch Manager
Pusat Tuisyen Sri Cergas
12.2013 - 06.2025
Bachelor - Business Administration
Victoria University