HR 2000
Veronica Abdullah
Human Resources Manager
Johor Bahru
Summary
Conscientious and compassionate Human Resources Manager offering 20+ years in achieving positive human resources results for companies in manufacturing, logistics, tourism and hospitality industry. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Ready to leverage training and experience to take on new professional challenges.
Overview
2025
2025
years of professional experience
4
4
Languages
Work History
Human Resources Manager
Thistle Hotel JB (JB Parade Sdn Bhd)
6 2023 - Current
- Supported business growth by aligning HR strategies with corporate objectives, fostering adaptable and high-performing workforce.
- Collaborated with executive leadership and Managers to align HR initiatives with overall business goals and objectives.
- Supported organizational growth through strategic workforce planning, identifying staffing needs and skill gaps to facilitate hiring decisions.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes on specific HR matters.
- Served as a liaison between management and employees during company-wide initiatives, ensuring clear communication of expectations and objectives.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Managed departmental budgets and resource effectively, ensuring timely completion of all assigned projects within allocated constraints.
- Implemented performance management system to align individual goals with company objectives, fostering a culture of continuous improvement.
- Make recommendations for improvement or adjustments where necessary in HR operation and strategies.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times and cultivating a harmonious working environment.
- Enhanced company culture by implementing employee engagement strategies, including special events and recognition programs.
- Structured compensation and benefits according to market conditions and budget demands.
- Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
- Managed payroll processing, ensuring timely payment while adhering to strict budgetary guidelines.
- Oversaw talent acquisition efforts, partnering with hiring managers to define job requirements and identify top candidates in a competitive market.
- Optimized talent acquisition strategies to attract high-caliber candidates, focusing on employer branding and competitive positioning.
- Streamlined recruitment processes to improve time-to-hire, employing innovative sourcing strategies and technologies.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Monitored HRDC claims and evaluated training performance to determine quality and cohesiveness.
- Collaborated with other department in coordinating and prioritized required training courses for all employees.
Head of HR & Admin
Desaru Development Holdings One Sdn Bhd
12.2021 - 12.2022
- Managed Operation HR & Administration Department with 5 headcounts
- Supported organizational growth through strategic workforce planning, identifying staffing needs and skill gaps to facilitate hiring decisions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Collaborated with stakeholders in labor relations matters such as contract negotiations, dispute resolution procedures, compliance concerns.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Served as a liaison between management and employees during company-wide initiatives, ensuring clear communication of expectations and objectives.
- Oversaw benefits administration, providing competitive offerings while maintaining cost-effectiveness for the organization.
- Optimized recruitment processes, attracting top-tier talent for critical positions within the company.
- Streamlined HR processes for increased efficiency and improved employee satisfaction.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Implemented and monitored Group / operation's HRA policies, rules, guidelines and ensuring compliance within staff
- Oversee and support processes and strategies in hiring of key positions
- Responsible for the HRA departmental budget and group's employee cost budget
- Collaborate with group HR on specific HR functions of existing corporate practice (rewards management, performance management and IR matters)
- Providing support to all HODs on specific HRA matters - performance management, development, manpower planning, hiring processes and office management
- Enhanced compensation strategies by conducting thorough market research and staying updated on industry trends.
- Partnered with IT professionals to develop custom software solutions tailored specifically for company''s unique payroll needs.
- Customized payroll reports for management, providing valuable insights into labor costs and financial planning.
- Make recommendations for improvement or adjustments where necessary in HRA operations and strategies.
Plant & Country HR Manager
Knauf Insulation Sdn. Bhd.
10.2018 - 12.2020
- Part of the start-up team (green field project)
- Established of overall HR function locally
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Collaborate with central HR on specific HR functions of existing corporate best practice
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Established HR System with support from IT and collaboration with 3rd party service provider
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Managed 3rd party payroll service provider
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Providing support and guidance to local and overseas managers on plant & country specific HR matters
- Responsible for talent acquisition and recruitment activities
- Responsible in handling and manage expatriation process in obtaining required working permit for expatriates
- Responsible of the company ER & IR activities
- Make recommendations for improvement or adjustments where necessary in HR strategies, policies and procedures
- Involves in CI frame work project locally
- Leading specific employee communication as required
- Communicate, empower and engage employee to act on the corporate VMV
- Work with Operation team in establishing their operators skills matrix plan and TNA
- As a representative of the APAC and Country HR team with involvement in wider International HR specific projects.
HR & General Administration Manager
Honda Logistics Malaysia Sdn. Bhd.
07.2017 - 09.2018
- A part of the start-up team
- Established, developing and improving the HR and Administration Department function
- Responsible for recruitment, employee relations, industrial relations, training & development, compensations & benefits, legal compliance, general affairs, procurement and expatriate services
- Assisted in establishing corporate governance matters
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Liaised with Immigration Department in Obtained EP & PVP for expatriates
- Liaised with other HLI branches on required documentations for ESD matters
- Managed expatriate’s accommodation and vehicle matters
- Assisted in overseen overall security services
- Managed staff's canteen services matters
- Established policy and oversee the Company's car utilisation
- Overseen the company-wide building maintenance
HR Assistant Manager
Daihatsu Perodua Engine Manufacturing Sdn. Bhd.
12.2014 - 07.2017
- A part of the start-up team (green field project)
- Established, developing and improving the HR Department
- Responsible for recruitment, employee relations, industrial relations, training & development, compensations & benefits, legal compliance, general affairs
- Assisted General Manager in developing training solutions for the operation - support TWI with HQ & branches factory in Japan
- Supported in the establishment of internal union and CA
- Developed and structured compensation and benefits according to market conditions and budget demands.
- Developed and improved the incentive, bonus, recognition and rewards programs
- Established, make improvement and monitored the company's security services
- Established and monitored the overall canteen operations while implemented CI
- Established and monitored the employee hostel services while implemented CI
- Monitored the Company's car services.
- Implemented efficient payroll system, ensuring timely and accurate payment of salaries.
- Supported management in the development of organizational strategies by identifying human resource needs.
- Provided expert guidance on employment laws to management, minimizing potential legal risks or issues.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Developed and facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Senior Site Services Specialist
AUO SunPower Sdn Bhd
08.2010 - 12.2014
- As part of the start-up team (green field project)
- Assisted in managing and coordinating in-house technical trainers
- In-charged of staff engagement, e.g. Internal Employee Communications and company-wide events
- Coordinated and make proposal of company-wide events - Quarterly & Annual activities and event
- Established & managed the Cafeteria & Minimart operations
- Established and managed Employee's Hostel operation
- Established & managed Employee's Transport operation
- Monitored In-house staff facilities- clinic operation, surau & Gym
- Planed & executed Annual Site Services Section Budget.
Senior Officer
Pioneer Technology (M) Sdn. Bhd.
04.2003 - 11.2009
- Managed recruitment and onboarding process
- Assisted in staff retention planning and program
- Liaised with government agencies, technical schools and manpower agencies to ensure sufficient manning to run production
- Managed Employee's Hostel operation
- Monitored In-house clinic operation
- Responsible on overall annual Section's budget.
- Prepared HR reports as and when required
Education
Bachelor of Arts - Commerce
Otaru University of Commerce
Otaru, Hokkaido, Japan 04.2001 -
High School Diploma -
University of Malaya
Kuala Lumpur, Malaysia 04.2001 -
Skills
Policy making and enforcement
Recruitment and Hiring
Employment Law
Performance Management Systems
Benefits and Compensation management
HR analytics
Training and Development
Employee Relations
Compliance & Risk Management
Employee Engagement
HRIS management
Confidential Document Control
Reliability
Decision Making
Software
Ez-pay
Flex system
Orisoft HRIS
Hobbies
- Bowling
- Walking
- Netball
Timeline
Head of HR & Admin
Desaru Development Holdings One Sdn Bhd
12.2021 - 12.2022
Plant & Country HR Manager
Knauf Insulation Sdn. Bhd.
10.2018 - 12.2020
HR & General Administration Manager
Honda Logistics Malaysia Sdn. Bhd.
07.2017 - 09.2018
HR Assistant Manager
Daihatsu Perodua Engine Manufacturing Sdn. Bhd.
12.2014 - 07.2017
Senior Site Services Specialist
AUO SunPower Sdn Bhd
08.2010 - 12.2014
Senior Officer
Pioneer Technology (M) Sdn. Bhd.
04.2003 - 11.2009
Bachelor of Arts - Commerce
Otaru University of Commerce
04.2001 -
High School Diploma -
University of Malaya
04.2001 -
Human Resources Manager
Thistle Hotel JB (JB Parade Sdn Bhd)
6 2023 - Current
Similar Profiles
AHMAD HAZIM DANIAL HISHAMUDEANAHMAD HAZIM DANIAL HISHAMUDEAN
Parts Executive at Fleet Parade Sdn Bhd (4S Centre)Parts Executive at Fleet Parade Sdn Bhd (4S Centre)
Saodah AbdullahSaodah Abdullah
Head of Finance at ALM Hospitality Sdn Bhd ( Mudzaffar Hotel, Melaka)Head of Finance at ALM Hospitality Sdn Bhd ( Mudzaffar Hotel, Melaka)
MOHAMMAD IZZ BIN MOHD FADZILMOHAMMAD IZZ BIN MOHD FADZIL
Income Auditor at Bangi Resort Hotel Sdn BhdIncome Auditor at Bangi Resort Hotel Sdn Bhd