Verena Xuan Yuan Yong
KOTA KINABALU
Summary
Dedicated Early Childhood Educator with a passion for advancing in the healthcare field. Delivered effective pain management counselling, helping patients navigate chronic conditions. Fostered positive learning environments through behaviour management strategies and proactive communication.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Quality Managing Director
PONDOK Kid's Friendly Restaurant
KOTA KINABALU, SABAH
06.2025 - Current
- Advised senior management on facilities needs and delivered ongoing operational support.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
- Prepared statements detailing operational detail and key performance indicators.
Consulting Physiotherapist
Rehabworks Physiotherapy Center
KOTA KINABALU, SABAH
06.2024 - Current
- Assessed patients' physical condition to identify issues and plan an appropriate treatment regimen.
- Built personalised treatment programs around medical objectives and personal goals.
- Monitored patient progress through regular follow-up appointments, adjusting treatment plans as necessary.
Principal Teacher
Brightstar Nursery
KOTA KINABALU, SABAH
07.2019 - Current
- Oversaw daily operations of the childcare center.
- Worked with parents and staff to improve student behavioural and learning issues with proactive approaches.
- Created behaviour management strategies conducive to productive learning environment.
- Analysed examination results and data, driving academic improvements and setting strategic goals.
- Conducted performance evaluations of teaching staff, providing constructive feedback for professional development.
Physiotherapist Intern
Spinal Inc
Mont Kiara, Kuala Lumpur
01.2018 - 02.2018
- Practiced for Musculoskeletal and Sport Injuries
Physiotherapist Intern
NASAM
Petaling Jaya, Selangor
12.2017 - 01.2018
- Practiced for Neurology and Geriatrics
Physiotherapy Intern
Yayasan Sultan Idris Shah
Ipoh, Perak
11.2017 - 12.2017
- Practiced for Paediatrics
Physiotherapist Intern
General Hospital Melaka
Melaka
06.2017 - 08.2017
- Practiced for Women Health, Neurology and Paediatrics
Physiotherapist Intern
General Hospital Kajang
Kajang
11.2016 - 02.2017
- Practiced for Musculoskeletal and Cardiorespiratory cases
Education
Bachelor of Science - Physiotherapy
Mahsa University
Kuala Lumpur2018
Certified Sijil Pelajaran Malaysia -
Sabah Tshung Tsin Secondary School
Kota Kinabalu12.2014
Certified PMR and UEC -
Sabah Tshung Tsin Secondary School
Kota Kinabalu12.2012
Skills
- Patient assessment
- Pain management
- Clinical documentation
- Treatment planning
- Rehabilitation techniques
- Healthcare compliance
- Team collaboration
- Communication skills
- Behaviour management
- Behavioural assessment
- Educational strategies
- Lesson and activity planning
- Play-based learning
Certification
- Certified Group Rehabilitation for Stroke Patient
- Certified in CPR and AED for lay rescuer course,(ASEC)
- APA Dry Needling Physiotherapy Level 1
- Kursus Asuhan PERMATA 2021
- Certified Pengendalian Makanan
- Certified in HFMD SOP Practice
- Certified Screening Autism in Young Children
- ABRSM Grade 5 Cello
Languages
Mandarin
English
Malay
Hakka
Cantonese
Timeline
Quality Managing Director
PONDOK Kid's Friendly Restaurant
06.2025 - Current
Consulting Physiotherapist
Rehabworks Physiotherapy Center
06.2024 - Current
Principal Teacher
Brightstar Nursery
07.2019 - Current
Physiotherapist Intern
Spinal Inc
01.2018 - 02.2018
Physiotherapist Intern
NASAM
12.2017 - 01.2018
Physiotherapy Intern
Yayasan Sultan Idris Shah
11.2017 - 12.2017
Physiotherapist Intern
General Hospital Melaka
06.2017 - 08.2017
Physiotherapist Intern
General Hospital Kajang
11.2016 - 02.2017
Bachelor of Science - Physiotherapy
Mahsa University
Certified Sijil Pelajaran Malaysia -
Sabah Tshung Tsin Secondary School
Certified PMR and UEC -
Sabah Tshung Tsin Secondary School