Veni Rajendran Murugiah

Professional Summary

• Top-notch Online Customer Service Representative with extensive experience providing exceptional client engagement and support through various online channels. Proven track record of success in responding to customer inquiries, resolving complaints and managing customer accounts. Collaborative and dedicated to building long-term relationships with clients.
• Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
• Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
• To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I love to read books related motivation and personal growth. My favorite is The 7 Habits of Highly Effective People which written by Stephen R.Covey. 

This book is a powerful lessons in personal change. The following are the book summary;

• Habit 1 : Be proactive. This means taking responsibility for your life and actions. Don't blame others or circumstances for your problems. Instead, focus on what you can control and take action to make things better.
• Habit 2 : Begin with the end in mind. This is all about setting goals and having a clear vision of where you want to go in life. By knowing your destination, you can make better choices and stay focused on what truly matters.
• Habit 3 : Put first things first. This is all about prioritizing your time and energy on the most important things in your life. Don't get caught up in distractions or busy work. Instead, focus on what will bring you closer to your goals.
• Habit 4 : Think win-win. This means seeking mutual benefit in all your interactions. Instead of trying to win at the expense of others, look for solutions that benefit everyone involved. It's all about fostering positive relationships and collaboration.
• Habit 5 : All about seeking first to understand, then to be understood. This means listening with empathy and trying to understand others' perspectives before expressing your own. By doing this, you'll build stronger connections and avoid unnecessary conflicts.
• Habit 6 : Synergize! This is all about embracing teamwork and the power of collaboration. By combining different talents and ideas, you can achieve greater results than you could on your own. It's all about that "two heads are better than one" mentality.
• Habit 7 : Sharpen the saw. This means taking care of yourself physically, mentally, and emotionally. Make time for self-care, continuous learning, and personal growth. Remember, you can't pour from an empty cup!

Last but not least, habit number seven: Sharpen the saw. This means taking care of yourself physically, mentally, and emotionally. Make time for self-care, continuous learning, and personal growth. Remember, you can't pour from an empty cup!

Lazada Community Rockstar Award 2022

AVON Unit Manager Level (2022)

AVON Unit Manager Level (2021)

Natura Gold Level Achiever (2020)

AVON Unit Executive Level (2019)