Vendrick Jalong Laing
Student
Miri, Sarawak
Summary
A final year student in Universiti Malaysia Sabah and studies Network Engineering and seeking for internship. A well rounded person who always expand experiences and knowledge and has an interest in Computer Science field.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
IT Technical Support Intern
Friendly World Sdn Bhd
Miri, Sarawak
12.2018 - 04.2019
- Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems.
- Conducted system patching and software updates to field laptops using remote access software.
- Tested systems to identify root causes to problems and uncover bugs.
- Installed application software and upgrades, virus protection, and drivers.
- Determined and resolved printer and networked copier outages.
- Analyzed current information and helped develop plans to address needs.
- Resolved Internet and wireless and wired network access problems.
- Monitored and logged daily server tasks and reports.
- Maintained inventory records and documentation for equipment in database.
Retail Associate
Boulevard Hypermarket & Departmental Store Sdn Bhd
Miri, Sarawak
12.2015 - 05.2016
- Worked with loss prevention in monitoring shopper behavior.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Informed customers of current store promotions to encourage additional sales purchases.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Bachelor's Degree - Network Engineering
Universiti Malaysia Sabah
Kota Kinabalu, Sabah, Malaysia 09.2019 - Current
Diploma - Electronic Computer
Politeknik Kota Kinabalu
Kota Kinabalu, Sabah, Malaysia 06.2016 - 04.2019
Skills
Teambuilding
undefinedTimeline
Bachelor's Degree - Network Engineering
Universiti Malaysia Sabah
09.2019 - Current
IT Technical Support Intern
Friendly World Sdn Bhd
12.2018 - 04.2019
Diploma - Electronic Computer
Politeknik Kota Kinabalu
06.2016 - 04.2019
Retail Associate
Boulevard Hypermarket & Departmental Store Sdn Bhd
12.2015 - 05.2016
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