Vatsala Daniel
Subang Jaya
Summary
Strategic HR & Payroll Systems Leader with expertise in process excellence, governance, and digital transformation across ASEAN. Proven in delivering large-scale HRIS implementations, optimizing operations, and aligning people, data, and technology to drive business value. Recognized for building Centers of Excellence that enhance compliance, efficiency, and employee experience.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Regional HR CoE – Digital Transformation
ZingHR Partnership
Client(OnSite),Kuala Lumpur
08.2025 - Current
- Process & Policy Advisory: Partnered with Policy Consultants and Zing HR to ensure HR policies were aligned with system configuration and workflow design; assessed statutory deviations across ASEAN countries and built a central repository of best practices and process flows.
- System Configuration Oversight: Led first-level reviews of Zing HR configurations against business rules and process maps; provided standardization inputs on dropdowns, workflows, notifications, and permissions; validated integration with payroll, finance, and timekeeping systems to ensure data integrity.
- Regional Implementation Support: Coordinated early collection of regulatory data, HR practices, and pain points for Vietnam, Thailand, and Indonesia to reduce rework; served as the bridge between country HR teams and Zing HR for localization vs. standardization discussions; conducted readiness assessments for Phase 2 rollouts.
- Governance & Standardization: Defined and enforced Recruitment-to-Retirement(R2R) standards across ASEAN, balancing harmonization with local compliance needs; maintained the global process blueprint in line with TCI governance, ensuring consistency in workflows, naming conventions, and policy structures.
- Reporting & Analytics Framework: Designed standardized KPI and dashboard templates to enable consistent reporting across ASEAN via Zing HR.
- Continuous Improvement & Post-Go-Live Support: Established a structured feedback loop post go-live to drive ongoing system enhancements, policy refinement, and process improvements.
Implementation Lead
RAMS Solutions Sdn Bhd
Cyberjaya, Selangor
04.2022 - 03.2025
- Managed cross-regional teams of consultants across Malaysia, Indonesia, and Thailand for Darwinbox/ZingHR HCM projects, ensuring deliverables were met on time and within scope.
- Resolved escalations from clients and internal stakeholders efficiently, maintaining project momentum and satisfaction.
- Worked closely with Sales and Pre-Sales teams to facilitate smooth knowledge transfer regarding client processes, scope, and expectations, especially for Indonesian projects.
- Developed detailed project plans, tracked milestones, and ensured progress was aligned with established timelines.
- Ensured integrity in all project processes, maintaining transparency and consistency in client interactions and internal operations.
- Collaborated with the Product team to identify gaps, define use cases, and propose necessary system enhancements.
- Guided clients through the go-live phase, ensuring successful implementation and system adoption.
- Ensured a smooth transition to the Customer Success team post-implementation for ongoing support.
- Evaluated project success in terms of quality, timeliness, customer satisfaction, and ROI, identifying areas for continuous improvement and growth opportunities.
Senior Consultant
RAMS Solutions Sdn Bhd
Cyberjaya, Selangor
01.2020 - 10.2021
- Successfully implemented Oracle HCM Cloud for Core HR and Absence modules for the third-largest cigarette company in Indonesia, supporting a workforce of 4,000+ employees.
- Led and presented familiarization workshops to clients, ensuring they understood system features and functionalities.
- Provided business analysis, documentation, and data modeling support to clients, helping them optimize processes.
- Conducted gap analysis, developed action plans, and provided recommendations to improve system alignment with business needs.
- Effectively communicated business requirements to team members, ensuring successful implementation of functional demands.
- Configured HCM Cloud Core HR and Absence modules to meet unique client requirements, customizing task flows and processes.
- Led meetings and acted as the primary point of contact and stakeholder for project-related discussions.
- Managed project tasks, schedules, deliverables, and customer relations, ensuring the successful completion of project milestones.
- Prioritized tasks based on project milestones and deadlines, ensuring efficient project execution.
- Oversaw document development across project workstreams, ensuring compliance with internal controls, regulatory standards, and industry best practices.
- Contributed to the creation of complex documents, ensuring client-ready final versions met high-quality standards.
Sr. Functional Consultant
Ramco Systems Sdn Bhd
Sentral, Wilayah Persekutuan
01.2017 - 01.2018
- Actively participated in client workshops for a major Japanese electronics manufacturer, contributing valuable insights and solutions.
- Led and organized Solution Design workshops and documentation for a global brewing group based in Malaysia.
- Tailored solutions to meet industry-specific workflows, client needs, and protocols, ensuring smooth system implementation.
- Provided client training through on-site and online sessions, helping streamline processes for newly implemented systems.
- Identified and suggested solutions to emerging issues during the project, ensuring necessary adjustments were made promptly.
- Documented specialized data and business requirements to address client demands effectively.
- Successfully achieved document sign-off, paving the way for the next stages of configuration and User Acceptance Testing (UAT).
Sr. HRIS Consultant
Freelance Contractor
Damansara Heights, Wilayah Persekutuan
08.2015 - 10.2016
- In this role, the key deliverables were to deploy Core HR solution to SEA countries for the world’s leading testing, inspection and certification company.
- Liaise with the necessary actors to ensure proper alignment and global system configuration consistencies:
- Local HR Key Users and Managers
- Local and Regional HR Management and Top Management
- Regional Heads of HRIS
- Global functional and technical team (Paris based)
- Lead design workshops explaining the Global template/Core Model and the mapping with local processes
- Analyze and understand local rules and regulations as well as Oracle fusion localization
- Coordinate with relevant HRIS for data collection and data loads
- Specify and validate Payroll Interface
- Documented Training materials and deliver to HR Users, employees and Manager for training
- Prepare and drive the execution Cut-over plan
- Empower local HR users to make them self-sufficient with the use of the system and its processes
- Support Change Management at the local level in partnership with the HRIS Change Management Lead
- Managed the transfer of the Post Go-Live support to the HRIS Support group
Solutions Consultant
Talent2 HRO Sdn Bhd
Petaling Jaya, Selangor
10.2011 - 07.2015
- Contributed to the analysis of client requirements and solution design during Pre-Sale and RFP stages, ensuring alignment with client needs.
- Conducted on-site product demonstrations, highlighting features, addressing client concerns, and redirecting discussions to emphasize product strengths.
- Planned, contributed to, and conducted business review workshops with clients to assess and optimize their processes.
- Analyzed client business processes, working individually or as part of the Solutions team to develop strategies that align with deliverable solutions.
- Developed clear and accurate Business Requirements Specifications to reflect the processes to be implemented.
- Created gap analysis and functional requirement specifications to address gaps in the client's business processes.
- Collaborated with the Solutions team to develop a Solution Definition that aligns with client business requirements, incorporating best practices and consistent implementation methodology.
- Assisted in the development of preliminary Project Plans, ensuring that they reflected realistic time and resource commitments for successful and timely implementation.
- Provided quality assurance for project plans to ensure accurate resource allocation and time estimates.
- Assisted in preparing internal business cases, based on preliminary Project Plans, for project approval.
- Prepared and delivered client workshops for complex assignments, ensuring clear communication and understanding of the solution.
- Presented solution proposals to clients and supported Account Directors in obtaining approval for Business Requirements Specifications.
- Participated in post-project review and process improvement activities with the Quality Assurance Office.
- Solely responsible for key performance indicators such as Product Knowledge, Sales Revenue Growth, and Solution Design for the Asian region.
Business Consultant
Talent2 HRO Sdn Bhd
Petaling Jaya, Selangor
05.2010 - 09.2011
- Conducted on-site analysis to gather detailed functional and business requirements.
- Designed functional specifications for system implementations and enhancements.
- Recommended improvements to Client HR processes to boost effectiveness, efficiency, and productivity, aligning with industry best practices.
- Analyzed business problems in depth and proposed solutions or workarounds for the project team’s adoption.
- Led detailed system testing, including User Acceptance Testing (UAT) and Parallel Run stages.
- Managed the successful installation and implementation of the Alesco solution, ensuring well-coordinated execution.
- Delivered on-site training to clients, ensuring they were equipped to use the system effectively.
Sr. Systems Administrator
Talent2 HRO Sdn Bhd
Petaling Jaya, Selangor
04.2008 - 04.2010
- Managed a team of payroll analysts, overseeing client accounts to ensure efficient and accurate payroll processing. Maintained and optimized systems for 14 clients across the APAC region, ensuring smooth operations and minimal disruptions.
- Acted as the primary point of contact for system-related inquiries, troubleshooting and resolving issues before escalating to support tickets.
- Ensured adherence to change control procedures for system configuration updates and maintenance.
- Led the testing and implementation of system upgrades and release patches, ensuring system stability and performance.
- Provided technical and business support to the Managed Services team, resolving complex system issues and driving solutions.
- Enforced best practices for payroll procedures, ensuring compliance and accuracy in processing.
- Assisted in the creation of ad-hoc reports and data extracts using Discoverer and SQL, catering to client-specific requirements.
Sr. Systems Administrator
NSTP(M) Berhad
Petaling Jaya, Selangor
09.1991 - 03.2008
- Systems Analyst with experience beginning as a Programmer. Focused on ensuring the smooth operation of Executive and Non-Executive payroll systems, following company guidelines. Experienced in troubleshooting system issues, boosting system performance, and collaborating with users to meet business needs.
- Led the system study and implementation of the new HRMS (HR, Payroll, ESS modules).
- Coordinated with HRMS vendors to ensure successful deployment.
- Managed data migration from the legacy HR system, including pre- and post-migration reports for user verification.
- Supervised and documented User Acceptance Testing (UAT) for both HR and Payroll systems.
- Oversaw the management and security of HR and Payroll databases.
- Administered the new HR system and maintained existing Executive and Non-Executive Payroll systems for NSTP.
- Developed custom reports using Crystal Reports and SQL for HR users.
- Delivered operational training on payroll systems to end-users and computer operators.
Skills
- Project & Program Management: Proven success in end-to-end project implementation, program management, and overseeing enterprise-wide initiatives through the full Software Development Life Cycle (SDLC)
- PMO & Governance: Experienced in establishing and operating within Project Management Offices (PMO), ensuring alignment with organizational strategy and robust project governance
- Change & Stakeholder Management: Skilled in managing change initiatives and engaging diverse stakeholders to drive adoption and ensure alignment with business transformation goals
- IT & HRMS Systems Expertise: Extensive experience leading full HR and Payroll software projects, including complex system integrations, making sure everything aligns with business goals through careful planning, smooth delivery, and ongoing improvements
- Strategic Planning & Delivery: Adept at creating detailed project plans and ensuring timely, on-budget delivery through analytical problem-solving and structured execution
- Communication & Relationship Building: Known for strong interpersonal skills, building trust with cross-functional teams, leadership, and stakeholders at all levels
- Adaptability & Teamwork: Easily adaptable to dynamic environments with a collaborative approach to team leadership and project success
Certification
- Diploma in Computer Studies
- Darwinbox HCM Certified
- Mastering Business Analysis with T2IP- Training
- Project Management - Training
- Preparing for Leadership – What it takes to lead - Training
Software/Application
- Darwinbox HCM
- ZingHR HCM
- Oracle HCM Cloud - Core HR, Leave, Time & Leave
- Ramco Application – Core HR Time & Leave & Payroll
- Talent2 HRIS (Alesco) & System Administration
Timeline
Regional HR CoE – Digital Transformation
ZingHR Partnership
08.2025 - Current
Implementation Lead
RAMS Solutions Sdn Bhd
04.2022 - 03.2025
Senior Consultant
RAMS Solutions Sdn Bhd
01.2020 - 10.2021
Sr. Functional Consultant
Ramco Systems Sdn Bhd
01.2017 - 01.2018
Sr. HRIS Consultant
Freelance Contractor
08.2015 - 10.2016
Solutions Consultant
Talent2 HRO Sdn Bhd
10.2011 - 07.2015
Business Consultant
Talent2 HRO Sdn Bhd
05.2010 - 09.2011
Sr. Systems Administrator
Talent2 HRO Sdn Bhd
04.2008 - 04.2010
Sr. Systems Administrator
NSTP(M) Berhad
09.1991 - 03.2008