VASU DEVAN S/O RAJA SOLAN

Training and Development Specialist

Experienced in organizing and conducting training sessions for LG partners, influencers, VIPs, and employees across the country

Key Responsibilities:

• Training Delivery and Support:Arrange and conduct individual, group, and WebEX training sessions for LG partners, influencers, VIPs, and internal teams.
  Facilitate and present training sessions at LG centers, events, and media launches to ensure brand alignment and knowledge dissemination.
  Organize and lead technical training sessions for LG call center and service teams.
  
• Material Development and Design:Create, design, and finalize educational materials for promoters, LG partners, and internal employees.
  Ensure all training materials are aligned with LG’s brand, products, and set targets.
  
• Employee Mentorship and Support:Support and mentor new employees to enhance their integration and understanding of LG products and services.
  Collaborate with the Sales, Marketing, and Product Departments to ensure that all training is aligned with business objectives and brand requirements.
  
• Event Support and Coordination:Coordinate and provide support for LG partner and VIP events, ensuring seamless training and product understanding.
  
• Reporting and Analytics:Prepare monthly reports for the training department to track the effectiveness and progress of training sessions.
  Finalize and ensure the execution of monthly training schedules for both internal and external teams.
  
• Best Practices and Continuous Improvement:Apply industry best practices in training to improve floor salesman and promoter performance.
  Maintain and implement standard levels of training skills to ensure the highest quality of delivery
  

Brand Promoter

Experienced in customer engagement, brand promotion, and achieving sales targets

Key Responsibilities:

• Customer Interaction & Problem Solving:Engage with customers to promote and sell the company's products.
  Address and resolve customer inquiries, complaints, or issues, ensuring customer satisfaction and loyalty.
  
• Sales Target Achievement:Actively sell the company’s products to meet or exceed set sales targets.
  Promote the brand and its offerings to drive customer interest and increase sales.
  
• Sales Reporting:Prepare weekly sales reports to track progress and identify opportunities for improvement.
  Create and submit monthly sales reports, providing detailed insights into performance and trends.
  
• Brand Promotion:Continuously work to strengthen the brand's presence and reputation by promoting the company's products effectively to customers
  

Sales Promoter

Focused on customer relations, product sales, and detailed reporting to drive business growth

Key Responsibilities:

• Customer Interaction & Problem Solving:Engage with customers to promote and sell the company’s products.
  Address customer inquiries, resolve complaints, and provide solutions to ensure high customer satisfaction.
  
• Sales and Product Promotion:Actively sell company products to meet or exceed sales targets.
  Promote the brand and its products through effective communication and customer engagement.
  
• Reporting:Prepare and submit weekly sales and stock reports to track performance and inventory levels.
  
  Compile and submit detailed monthly reports, including:Sales Report: Summarizing overall sales performance for the month.
  Stock Report: Detailing current inventory and any stock discrepancies.
  Market Survey: Providing insights into market trends, competition, and customer preferences.
  
• Collaboration:Submit all monthly reports (sales, stock, and market survey) to the Yamaha Manager for review and strategic planning.
  

Sales Promoter

Focused on customer interaction, product sales, and reporting for operational efficiency

Key Responsibilities:

• Customer Interaction & Problem Solving:Engage with customers to understand their needs, promote the company’s products, and resolve any issues or concerns they may have.
  Provide solutions to problems to ensure customer satisfaction and loyalty.
  
• Sales & Product Promotion:Actively sell the company’s products to achieve sales targets.
  Promote the products effectively to increase sales and enhance the brand's reputation.
  
• Reporting:Prepare and submit monthly stock reports to monitor inventory levels and ensure stock availability.
  Prepare and submit monthly sales reports that summarize sales performance and trends.
  
• Collaboration:Submit the completed stock and sales reports to the Department Head for review and strategic decision-making.
  

Sales Supervisor

Focused on managing promoters, achieving sales targets, and overseeing roadshow operations

Key Responsibilities:

• Promoter Management:Manage a team of promoters, ensuring they are effectively representing the brand and meeting sales objectives.
  Set clear sales targets for promoters and provide guidance and motivation to help them achieve those targets.
  Oversee the performance of promoters, offering support and training as needed to improve results.
  
• Issue Resolution:Address and resolve any issues or challenges faced by promoters, ensuring smooth operations and maintaining morale.
  Provide solutions to problems that arise during promotions or roadshows, ensuring that all obstacles are overcome promptly.
  
• Roadshow Management:Oversee and coordinate the manpower required for roadshows, ensuring the right number of promoters are available for each event.
  Ensure that roadshow operations run smoothly, and resources are allocated efficiently to maximize impact.
  
• Sales & Target Achievement:Work closely with the sales team to align promotional efforts with sales targets and strategies.
  Track and report on sales performance, ensuring promoters meet or exceed sales expectations.