Vanessa Eva-Ann Green
Food Safety & Quality Professional | Coach | Mentor | Lead Auditor | Project Manager | Change Agent | CI Specialist
The Marina View, Jalan Persiaran Senibong, Permas Jaya, Masai, Johor,01
Summary
Quality assurance professional with a solid background in ensuring top-tier product integrity and process improvement. Strong focus on team collaboration and delivering impactful results. Adept at adapting to evolving needs, leading cross-functional teams, and implementing effective testing strategies. Skills include risk assessment, quality control methodologies, and root cause analysis. Highly reliable and committed to continuous improvement and excellence in quality standards.
Overview
30
30
years of professional experience
3
3
Languages
Work History
Senior Quality Assurance Manager
Kerry Plentong (Sdn) Bhd
03.2024 - Current
- Drive the company's quality performance through executing goals on all aspects of Quality Management
- Overall leadership for plant Food Safety and Quality performance to deliver and support Company KPI, Target and Objectives
- Engagement and Build Key Customers Relationships - McDonald's, Starbucks, CBTL, Subway, YUM, RBI
- Lead QMS, GMP, HACCP systems to ensure compliance and audit readiness
- Manage site quality systems processes - policies, traceability, CAPA, change control - to improve issue resolutions and to ensure system integrity
Quality Director APAC
Vita Coco – All Market Singapore
10.2022 - 04.2023
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Creating a framework for supporting smart data analysis efforts which include product integrity monitoring, shelf life testing, and various data streams
- Facilitated cross-functional collaboration for improved decision-making processes within the organization
- Managed key partnerships that contributed to the company''s overall growth strategy and market reach.
Corporate Quality Control & Assurance Director
Asku PLC - ABIG
08.2019 - 07.2022
- Coordinated with multiple departments to ensure compliance with regulatory guidelines and industry best practices.
- Enhanced overall assurance quality by implementing new audit policies and procedures.
- Supported quality activities in all companies within ABIG including ASKU PLC, ASTU, Girum Hospital, Berbero Petrochemicals, Bees Trading, YID Edible Oils, Berossa Dairy, Saa'a Dairy, EthioDairy, Ethiopian Ventures Ltd, Yehule, Kechinamba
- Ensured the implementation of and compliance to ISO 22000 and FSSC22000 food safety and quality management systems for all food and product plants
- Supported the implementations of ISO 15189 laboratory accreditation and Quality Management System at Girum Hospital
- Collaborated with Marketing and Sales to establish Innovation Department to grow the product pipeline for all companies
- Collaborates with Senior Leadership to ensure strategic coherence and synergies in the implementation of quality and sustainability objectives and the delivery of high-impact results for the business
SHEQ & Compliance Manager
Revlon SA (Pty) Ltd
05.2017 - 01.2019
- Established clear understanding and ability to assess and act upon product safety, quality, efficacy and compliance risks.
- Analysed country product data, NCR's and post market surveillance information to facilitate Annual Product Quality Reviews.
- Prepared and responded to inspections by Regulatory Authorities, and Third Party Auditors.
- Established the formulation, implementation and management of occupational health and safety procedures and protection measures for all employees and Company assets at all of the Company's South African operation's.
- Managed the Quality Management System, ISO GMP22716 Compliance, e-Mark Compliance, Internal GMP Compliance FDA adherence.
Technical Compliance Manager
Revlon SA (Pty) Ltd
05.2016 - 04.2017
- Managed the Quality Management System, ISO GMP22716 Compliance, e-Mark Compliance, Internal GMP Compliance FDA adherence.
- Facilitated and managed regulatory inspections, and third party quality audits
- Effectively maintained Management of Quality Control and Operations processes and practices providing notifications on changes to the system.
- Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
- Regulatory Support.
- Developed and delivered training programs to inform new and current employees about compliance issues.
Quality Assurance Manager
Libstar Pty Ltd (CHET Chemicals)
02.2016 - 04.2016
- Managed projects between clients and internal departments to ensure smooth and complete handover from a technical aspect including documentation, standards, validation and general technical issues.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
Quality Assurance & Food Safety Manager
PepsiCo (Simba)
02.2014 - 01.2016
- Ensured the maintenance of Simba / Frito Lay Quality policies and standards and alignment of the Quality Assurance Lab to Frito Lay Laboratories (Best Lab / Analytical practices.).
- Implemented SOS, IPS and AIB standards inside the laboratory and factory; this include staff training and regular internal process and systems audits.
- Established skills development, training, recruitment and safety of Lab staff to ensure the competency of the Quality Assurance Department.
- Optimized operational efficiency by reviewing current procedures and implementing changes where necessary for improved food safety results.
- Enhanced food safety measures by implementing comprehensive risk assessments and mitigation strategies.
- Ensured the effectiveness and sustainability of the Food Safety, Hygiene, HACCP and Allergen Management programs.
Quality Assurance Manager
Tiger Brands – Enterprise Foods
05.2013 - 01.2014
- Managed factory quality assurance, quality control, and laboratory sections.
- Ensured continuous improvement of plants and facilities that comply with legislation and Food Safety Standards and Support the Supply Chain Strategy.
- Collaborated with the production teams to ensure the overall objectives of Quality and Food Safety adherence with maintaining departmental Budget.
- Supported Woolworths Customer collaboration and projects with R&D team, implementing all necessary quality standards provided from Woolworths and other customers.
- Complied with External audits (Pick 'n Pay, Woolworths, IBL, SABS, etc.) and ensured compliance to legal requirements including export requirements (Vet certificates, FAAST).
Quality Manager
Parmalat
05.2011 - 05.2013
- Implemented and managed the food safety and quality management systems (ISO 22000 and FSSC22000) reducing the number of findings year on year.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
Various Positions
Nestle
12.1995 - 12.2010
- Corporate Quality Manager (September – November 2010) - South Africa
- Corporate Quality Specialist CO-QM (April – July 2010) - Switzerland
- Corporate Quality Systems Specialist (January - April 2009) - South Africa
- Mission to NQMS pilot project (April – June 2007) - India
- Senior Quality Manager - Expatriate assignment (April 2005 – January 2009) - Malaysia & Singapore
- Corporate Hygienist based at Harrismith Factory (May 2002 - June 2004) - South Africa
- Factory Quality Assurance Manager Harrismith Factory (Dairy Products, Milk Powders, Infant Nutrition) (June 2002 - May 2004) - South Africa
- Assistant Quality Manager for Estcourt Factory (June 2001 - June 2002) - South Africa
- Factory Hygienist at Estcourt Factory (Coffee & Beverage) (January 2000 - June 2001) - South Africa
- Senior Microbiologist / Hygienist at Bethal Factory (Infant Nutrition) (December 1997 - December 1999) - South Africa
- Microbiologist in Bethal Factory (Infant Nutrition) (December 1995 - December 1997) - South Africa
Education
Ph.D. - Business Administration
Gordon Institute of Business Science (GIBS)
Sandton, South Africa 04.2001 - 01.2024
Post-Graduate Diploma - Business Studies (Research)
Gordon Institute of Business Science (GIBS)
Sandton, South AfricaNo Degree - Sustainability
IMD Business School
Lausanne, Switzerland 04.2001 - 01.2020
MBA -
Gordon Institute of Business Science (GIBS)
Sandton, South Africa 04.2001 - 01.2019
Post-Graduate Diploma - Business Administration
Gordon Institute of Business Science (GIBS)
Sandton, South AfricaProgram for Managed Development - undefined
Gordon Institute of Business Science (GIBS)
Sandton, South AfricaBachelor of Science - Microbiology And Zoology
Rhodes University
Grahamstown, South Africa 01.1989 - 01.1992
High School Diploma -
St. Catherine's Convent
Florida, Gauteng, South Africa 04.2001 - 01.1988
Skills
Effective leadership
Internal Auditing
Training development
Employee development
Quality assurance systems
Customer complaint resolution
Validation and Verification
Cleaning and Hygiene Management
Customer Relationship Building
Ability to influence stakeholders
CAPA process oversight
Assessment of quality risks
Career Overview
- Senior Quality Assurance Manager, Kerry Plentong (Sdn) Bhd, 03/2024, current
- Quality Director APAC, Vita Coco – All Market Singapore, 10/2022, 04/2023
- Corporate Quality Control & Assurance Director, Asku PLC - ABIG, 08/2019, 07/2022
- SHEQ & Compliance Manager, Revlon SA (Pty) Ltd, 05/2017, 01/2019
- Technical Compliance Manager (Promotion), Revlon SA (Pty) Ltd, 05/2016, 04/2017
- Quality Assurance Manager, Libstar Pty Ltd (CHET Chemicals), 02/2016, 04/2016
- Quality Assurance & Food Safety Manager, PepsiCo (Simba), 02/2014, 01/2016
- Quality Assurance Manager, Tiger Brands (Enterprise Foods), 05/2013, 01/2014
- Quality Manager, Parmalat, 05/2011, 05/2013
- Corporate Quality Manager, Nestle, 08/2010, 12/2010
- Corporate Quality Specialist, Nestle, 04/2010 - 08/2010
- Corporate Quality Systems Specialist, Nestle, 01/2009 - 04/2010
- Senior Quality Assurance Manager, Nestle, 06/2004 - 01/2009
- Corporate Hygienist (Food Safety), Nestle, 05/2002 - 05/2004
- Factory Quality Manager, Nestle, 06/2002 - 05/2004
- Assistant Quality Manager, Nestle, 06/2001 - 06/2002
- Factory Hygienist, Nestle, 01/2000 - 06/2001
- Senior Microbiologist / Hygienist, Nestle, 12/1997 - 12/1999
- Microbiologist, Nestle, 12/1995 - 12/1997
- Microbiologist, Infacare (Aspen Pharma Care), 07/1994 - 11/1995
- Medical Scientist, National Health Laboratory Services (NHLS), 07/1993 - 06/1994
- Secretary, Chicken Licken, 04/1993 - 06/1993
Professional Development
- Food Defense Training – Intentional Adulteration Vulnerability Assessment (IA VA), 11/2024
- FSSC22000 version 6, 04/2025
- ISO9001, 2022
- Winning with Sustainability Strategies Program, 2020
Accomplishments
- Successfully restructured and realigned the Quality department at Kerry Plentong to better add value to Production department and to meet the needs of the Global Kerry Quality vision (2024)
- Successfully completed and maintained all Food Safety and Quality audits scores at Kerry Plentong with a reduction in the total number of findings (2024)
- Successfully restructured and realigned the Quality department at Vita Coco Singapore to better meet the needs of the Global Vita Coco Quality vision (2023)
- Successfully managed in bringing to commercial production several new products to the market by conducting trials and upscale production at various supplier network facilities (2022 - 2023)
- Achieved successful implementation of the new dairy plant at ABIG Ethiopia including sourcing, installation, commissioning, running product trials, and supplying market (2021 - 2022)
- Collaborated with team of 10 in the development of new innovation product pipeline for ABIG Ethiopia including spices, water, dairy, compost leading to an expansion in the product portfolio (2021 - 2022)
- Successfully managed the implementation of the Coffee Project from sourcing equipment, installation, commissioning, conducting trials, and supplying market leading to an expansion in the product portfolio (2021-2022)
- Transformed and converted the ISO 22000 certification to FSSC 22000 certification for the water plant (ASKU) at ABIG Ethiopia with minor audit findings initially and reduced findings for the surveillance audit (2019 - 2022)
- Achieved 50% reduction in safety incidents and first aid injuries at Revlon South Africa (2017 - 2019)
- Achieved zero audit findings for ISO 22716 (GMP) at Revlon South Africa (2016 - 2019)
- Achieved 20% reduction in audit findings for FSSC 22000 at Pepsico South Africa (2014 - 2016)
- Achieved improvement in AIB score from 400 to over 750 and reduced the number of findings at Pepsico South Africa (2014 - 2016)
- Successfully managed and implemented ISO 22000 at Parmalat South Africa in 9 month period after previous failures before my appointment (2011 - 2013)
- Established the Nestle Quality Systems (NQMS) Manual for zone AOA which was used as a template for other markets (2007)
- Successfully implemented the Nestle Advanced Level programme for Malaysia and Singapore (2006)
References
Available upon request
Personal Information
- Gender: Female
- Ethnic Group: Coloured
- Available: Immediately
- Hobbies: Travelling to new destinations, Reading, Cooking, and Baking
- Strengths: Quality commitment, Authenticity, Analytical Problem Solver, Empathetic, Effective Communicator, Adaptability, Resilience, Team Collaboration
Timeline
Senior Quality Assurance Manager
Kerry Plentong (Sdn) Bhd
03.2024 - Current
Quality Director APAC
Vita Coco – All Market Singapore
10.2022 - 04.2023
Corporate Quality Control & Assurance Director
Asku PLC - ABIG
08.2019 - 07.2022
SHEQ & Compliance Manager
Revlon SA (Pty) Ltd
05.2017 - 01.2019
Technical Compliance Manager
Revlon SA (Pty) Ltd
05.2016 - 04.2017
Quality Assurance Manager
Libstar Pty Ltd (CHET Chemicals)
02.2016 - 04.2016
Quality Assurance & Food Safety Manager
PepsiCo (Simba)
02.2014 - 01.2016
Quality Assurance Manager
Tiger Brands – Enterprise Foods
05.2013 - 01.2014
Quality Manager
Parmalat
05.2011 - 05.2013
Ph.D. - Business Administration
Gordon Institute of Business Science (GIBS)
04.2001 - 01.2024
No Degree - Sustainability
IMD Business School
04.2001 - 01.2020
MBA -
Gordon Institute of Business Science (GIBS)
04.2001 - 01.2019
High School Diploma -
St. Catherine's Convent
04.2001 - 01.1988
Various Positions
Nestle
12.1995 - 12.2010
Bachelor of Science - Microbiology And Zoology
Rhodes University
01.1989 - 01.1992
Post-Graduate Diploma - Business Administration
Gordon Institute of Business Science (GIBS)
Program for Managed Development - undefined
Gordon Institute of Business Science (GIBS)
Post-Graduate Diploma - Business Studies (Research)
Gordon Institute of Business Science (GIBS)