Summary
Overview
Work History
Education
Skills
Accomplishments
CO-CURRICULAR
Interests
Timeline
Hi, I’m

VALEN ICHEM

Learning & Development Officer
Bayan Lepas
VALEN ICHEM

Summary

Digital Transformation & Capability Specialist with a unique dual background in software engineering and strategic talent management. Proven track record of bridging the gap between complex tech and human capital by leading high-impact corporate L&D initiatives and specialized 3A (Applications, AI, Automation) training. Expert in optimizing competency frameworks and maximizing HRDCorp programs to future-proof workforces and drive organizational innovation.

Overview

3
Languages
7
years of professional experience

Work History

Jabil Circuit Sdn Bhd

Learning & Development Officer
12.2023 - Current

Job overview

  • Developed competency frameworks for critical roles, enhancing effectiveness of career development plans.
  • Developed and administered a centralized Skills Matrix and Health Matrix platform, providing real-time visibility into employee competencies, training requirements, and workforce readiness.
  • Coordinated training initiatives and managed HRDC claim submissions, supporting employee development programs while maximizing training grant utilization.
  • Partnered with training providers and subject matter experts to develop bespoke training programs under the 3A pillars (Applications, Artificial Intelligence, and Automation), ensuring alignment with business objectives and digital transformation initiatives.
  • Conducted training needs analyses and developed competency frameworks for key roles, strengthening talent development, succession planning, and career progression initiatives.
  • Partnered with HR in succession planning identifying key candidates for promotion or lateral moves within the organization based on their strengths and developmental needs.

Jabil Circuit Sdn Bhd - P1 Penang

Engineering Change Coordinator
11.2022 - 12.2023

Job overview

  • Led cross-functional change management initiatives, driving successful implementation of Engineering Change Notices (ECNs) while enhancing operational efficiency, compliance, and process effectiveness.
  • Managed end-to-end ECN validation and execution within SAP, ensuring accurate assessment, documentation, and implementation of engineering changes across products and processes.
  • Collaborated with internal engineering teams, customers, suppliers, and vendors to define qualification requirements, coordinate change activities, and ensure timely project delivery.
  • Oversaw qualification planning and status tracking across production sites, ensuring compliance with customer requirements and successful implementation of engineering changes.
  • Directed customer-driven End-of-Life (EOL) and Bill of Materials (BOM) change activities, minimizing business risks and ensuring seamless product transition management.
  • Contact : Aleef Rizal (Manager) - 012-9438887

Pentamaster Corporation Bhd - Penang

Test Development Engineer
05.2022 - 10.2022

Job overview

  • Developed and deployed advanced automated test solutions for semiconductor and photonics manufacturing environments, enabling high-precision validation of Camera Sensors, Power Amplifiers, MOSFETs, IGBTs, and RF products.
  • Led the design and implementation of LabVIEW-based automation frameworks, enhancing test coverage, reducing manual intervention, and improving system reliability.
  • Authored detailed test specifications and validation plans based on customer and product requirements, ensuring comprehensive verification and quality assurance.
  • Drove continuous improvement initiatives through test system analysis, optimization, and yield enhancement, contributing to increased manufacturing efficiency and product quality.
  • Partnered with multidisciplinary engineering teams to develop, execute, and support automated testing solutions, leveraging tools such as GILS and ATE platforms to accelerate product qualification and production readiness.
  • Contact : Tan Chiew Pheng (Section Manager) - 012-4049682

Bytedance Sdn Bhd (TikTok) - Kuala Lumpur

Thai Content Moderator
07.2020 - 04.2022

Job overview

  • Ensured platform integrity and user safety by reviewing, moderating, and enforcing compliance standards for user-generated content in accordance with TikTok Community Guidelines and safety policies.
  • Conducted risk-based content assessments and efficiently managed escalated cases, mitigating exposure to harmful, inappropriate, and policy-violating content.
  • Collaborated with cross-functional teams and policy stakeholders to ensure timely resolution of content violations while maintaining compliance with legal, regulatory, and platform requirements.
  • Led continuous improvement initiatives to enhance content moderation workflows, increasing operational efficiency, review accuracy, and overall team productivity.
  • Contributed to the development, refinement, and maintenance of content moderation standards and online community safety practices, supporting a secure and trusted digital environment.
  • Contact : Kalaivani (Team Leader) - 011-11678920

Flex Sdn Bhd - Penang

Application Developer
07.2019 - 07.2020

Job overview

  • Developed, enhanced, and maintained enterprise-level web and mobile applications using ASP.NET, C#, and SQL Server, delivering scalable, high-performance solutions that supported business growth and operational efficiency.
  • Collaborated with cross-functional stakeholders to analyze business requirements and translate them into robust technical solutions, ensuring alignment with organizational objectives and customer needs.
  • Designed and implemented intuitive, user-centric interfaces with a strong focus on usability, accessibility, and seamless user experience across web and mobile platforms.
  • Championed code quality initiatives by leading peer code reviews and enforcing development best practices, improving software reliability and reducing deployment-related defects.
  • Managed end-to-end application deployment and production releases, ensuring system stability, compliance with change management processes, and minimal downtime during implementation.
  • Contact : Chee Fei Eng (IT Manager) - 019-41826660

Motorola Solution Sdn Bhd

Web Design (Industrial Training)
04.2019 - 07.2019

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Developed and maintained web applications using Django within Anaconda-managed Python environments.
  • Implemented cloud-based solutions using AWS services to support application development and deployment requirements.
  • Contact : Swee Heng Kh'ng (Supervisor) - 012-4261881

Education

University of Selangor (Unisel)
Kuala Selangor, Selangor, Malaysia

Bachelor of Science from Computer Science (Software Engineering)(Hons)
04.2001

University Overview

GPA: 3.32

Fund Management Bureau, Persatuan Mahasiswa Teknologi Maklumat (PEMATEK), Universiti Selangor (UNISEL)

  • Oversaw financial planning, budget administration, and fund management for student-led programs and initiatives.
  • Ensured accurate financial tracking, expenditure control, and transparent reporting to support organizational effectiveness.
  • Collaborated with committee leaders to allocate resources strategically and facilitate successful event execution.

Volleyball Captain of a Faculty of Communication, Visual Art & Computing (FCVAC).

Thesis Statement: Hospital Appointment Management System

Kolej Matrikulasi Selangor (KMS)
Selangor

Matriculation from Accounting, Economy And Finance
01-2015

University Overview

Hari Keusahawanan Negara(National Entrepreneurship Day) – Team Designer

  • Served as the lead designer for the team during the Hari Keusahawanan Negara (National Entrepreneurship Day) competition, developing branding, promotional materials, and presentation visuals.
  • Collaborated with team members to create innovative business concepts and marketing strategies.
  • Contributed to the team's success in achieving 3rd Place at the competition.

SMK Sungai Tiang (Kedah)
Sungai Tiang, Kedah

Sijil Pelajaran Malaysia (SPM) from Pure Science
01-2013

University Overview

GPA: 6A 2B 2C

Competitive Volleyball Athlete (Spiker) | 2009 – 2013

  • Selected to represent volleyball teams at School, District, and State levels, competing in high-performance tournaments.
  • Played the role of Spiker, contributing to offensive strategies, team performance, and competitive achievements.
  • Built strong leadership, teamwork, adaptability, and goal-oriented mindset through competitive sports participation.

Skills

Learning & Development (L&D)

Training Program Design & Facilitation

Competency Framework

HRDCorp Grant & Claim Management

Skills Matrix Management

Project & Change Management: SAP PLM and MES

Accomplishments

  • Thai-Malay Royal Examination (Advanced Level) - 1st Runner-Up of 4 countries Perlis, Kedah, Perak and Selangor
  • Degree Final Year Project. Developed Hospital Appointment Management System (Html, PHP and database phpMyAdmin).
  • Thai School Teacher - Selected to be a Thai’s school teacher for 3 years.

CO-CURRICULAR

FCVAC Open Day 3.0 Unisel (2018) - Secretary Leadership and Team Building Camp (2017) - Emcee Academic Visit to Universitas Bina darma, Palembang Indonesia (2016) - Exco Education FCVAC Open Day 3.0 Unisel (2018) - Secretary Leadership and Team Building Camp (2017) - Emcee Academic Visit to Universitas Bina darma, Palembang Indonesia (2016) - Exco Education

Interests

Sales, Technology, Fashion, Multimedia, Travelling, Graphic Design, Communication

Timeline

Learning & Development Officer

Jabil Circuit Sdn Bhd
12.2023 - Current

Engineering Change Coordinator

Jabil Circuit Sdn Bhd - P1 Penang
11.2022 - 12.2023

Test Development Engineer

Pentamaster Corporation Bhd - Penang
05.2022 - 10.2022

Thai Content Moderator

Bytedance Sdn Bhd (TikTok) - Kuala Lumpur
07.2020 - 04.2022

Application Developer

Flex Sdn Bhd - Penang
07.2019 - 07.2020

Web Design (Industrial Training)

Motorola Solution Sdn Bhd
04.2019 - 07.2019

University of Selangor (Unisel)

Bachelor of Science from Computer Science (Software Engineering)(Hons)
04.2001

Kolej Matrikulasi Selangor (KMS)

Matriculation from Accounting, Economy And Finance

SMK Sungai Tiang (Kedah)

Sijil Pelajaran Malaysia (SPM) from Pure Science
VALEN ICHEMLearning & Development Officer