Motivated sales professional with 5+ years of experience in the wood industry, excelling in market analysis, strategic sales initiatives, and client relationship management, with a proven track record of exceeding sales targets.
Monitoring inventory levels and replenishing stock as needed.
Developing and implementing inventory control systems and practices.
Liaising and negotiating with vendors and suppliers to ensure the quality of stock purchases.
Coordinating the logistics of purchase orders, stock transfers, deliveries, tagging, and processing.
Forecasting supply and demand requirements to ensure stock availability.
Tracking inbound and outbound orders to prevent overstocking and out-of-stock (OOS).
Analyzing and reviewing supply chain data to identify and resolve issues.
Generating purchase and pricing reports, supply chain analysis, and inventory management systems.
Performing regular stock checks and reporting any issues to the supervisor.
Maintaining and updating records of purchase orders, pricing reports, and inventory records.
Contacting potential customers on the phone, by whatsapp and social media Dermalene
Handling customer questions, inquiries, and complaints.
Meet daily, weekly, and monthly new customer appointment targets.
Participating in sales and marketing team meetings.
Actively seeking out new sales opportunities through cold calling, networking and social media Strategy
Work together with Marketing and Business Development Executive to delevop and execute detailed marketing plans for all media channels and sales team
Attend courses and Dermalene business trips
Communicate fairly and assist marketing and operation team in advertising and marketing activities
Ensure any necessary reports are submitted within timeframe given by upper management
Perform other related business duties and responsibilities as assigned by the superior from time to time when required.
Market research: Gathering and analyzing data to identify customer preferences, market trends, and competitor activities
Campaign coordination: Planning and coordinating marketing campaigns, including trade shows and product launches
Content creation: Creating marketing materials such as brochures, flyers, and newsletters
Social media management: Managing social media accounts
Data analysis: Tracking and analyzing marketing data and metrics to measure campaign effectiveness
Website monitoring: Monitoring websites and improving SEO
Administrative tasks: Scheduling meetings, creating reports, managing budgets and expenses, and maintaining communication channels with clients and partners
Collaboration: Collaborating with different departments, such as sales, design, and product development, to ensure that marketing efforts are aligned with the overall organizational goals
Customer feedback collection: Supporting managers and team members with customer feedback collection
Provide excellent customer service
Be proactive in achieving sales targets and support operation activities
Promote and sell the products
Monitor stock levels and sales, and re-order items when necessary.
Understand the product knowledge
Maintains ambiance of the retail outlet, ensures the tidiness of the stock shelves, and organizes sales areas
Other duties may arise from time to time and may be assigned to the employee
* Strong interpersonal and communication skills with ability to communicate comfortably with students and parents in a courteous and professional manner
Possess a good command of English, Bahasa Malaysia
Possess good planning, organizing, coordinating, presentation and time management skills
Creative, resourceful, customer focused, self-motivated and results oriented
Ability to think out of the box and able to give good and sound solutionscontributing ideas to marketing campaigns
conducting research and analysing data to identify and define audiences
compiling, distributing and presenting ideas, information and strategies
coordinating promotional activities, events and interviews
managing production and performance of multimedia content
writing and proofreading creative copy
maintaining websites and tracking data analytics
updating databases and using a customer relationship management (CRM) system
monitoring budgets
managing social media campaigns
monitoring performance of marketing campaigns
Communication: The ability to send and receive information, both one-on-one and in groups
Creativity: The ability to generate ideas that can be used to solve problems
Critical thinking: The ability to analyze situations and determine appropriate actions
Attention to detail: The ability to be thorough and pay close attention to details
Organization and planning: The ability to organize and plan well
Adaptability: The ability to adapt and juggle multiple projects
Teamwork: The ability to work well in a team
IT skills: The ability to use IT skills, such as social media and video editing
Business management skills: The ability to manage a business
Persuading skills: The ability to persuade others
Customer service skills: The ability to provide good customer service
Sales Strategy
Market Trend Analysis
Relationship Management
Microsoft Office
Google Suite