UZAIR ZAKARIA
Senior Human Resources Executive
SERI KEMBANGAN
Summary
Experienced Human Resources executive with a proven track record of success in corporate environments. Demonstrated expertise in overseeing regulatory compliance, operations and dismissal processes. Possessing strong organizational, analytical, and interpersonal skills, able to effectively connect with employees at all levels, fostering a positive and collaborative work environment. Deep understanding of HR best practices and a commitment to driving organizational success, dedicated to delivering impactful results and driving continuous improvement within the HR function.
Overview
17
17
years of professional experience
12
12
years of post-secondary education
Work History
Senior Human Resources Executive
IMU University
01.2022 - Current
- Managed employee relations issues with empathy, discretion, and adherence to legal requirements.
- Educated employees on regulatory compliance issues and facilitated process to be inline with the changes
- Collaborated cross-functionally to drive organizational change efforts for enhanced productivity and operational excellence.
- Mitigated potential legal risks by ensuring compliance with employment laws in all HR practices and documentation processes.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Facilitated conflict resolution among team members to promote harmonious working relationships across departments.
- Supported company growth by establishing scalable HR systems, policies, and procedures that foster a positive work environment.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Human Resources Executive
International Medical University, IMU
8 2010 - 12.2021
- Assist New Expatriates relocate from their home country to Malaysia from pre arrival and post arrival
- That would include preparing a concise Expatriate handbook with the important information and giving feedback on question basis by the Expats
- The Expatriate Handbook would cover Accommodations, relocation, public transportation, all about Malaysia and what need to be prepared and expect when living in Malaysia
- Assist Expatriates to open bank account and finding suitable accommodation
- Deal with the licensing bodies such as Malaysian Medical Council, Malaysian Dental Council, Nursing Board Malaysia and Malaysian Pharmacy Board to register staff whether Malaysian or Expatriates and making sure that they are doing clinical work in line the guidelines and requirement of the Malaysian Act
- Renew Annual Practicing Certificate and Temporary Practicing Certificate
- Leading the department accreditation exercises
- Malaysian Qualifications Agency (MQA) audit program run by the International Medical University to make sure that the program fulfill the requirement and standard that has been set by the Malaysian Ministry of Higher Education
- Managing the Teaching Permit for all Academic Faculty
- New and renewal application must maintain within the stipulated time as written in the Act
- Plan budget for next year usage
- Control the cost of incur within the budget definition
- One of appointed fire warden to cover specific department to evacuate staff, student and visitor to safety in case of fire emergency
- Representing HR as one of the committee member that oversees the Safety and Health issues in the campus.
- Educated employees on company policy and kept employee handbook current.
Human Resources Officer
International Medical University, IMU
8 2010 - 06.2015
- Coordinated New Expatriates relocation process.
- That would include preparing a concise Expatriate handbook with the important information and giving feedback on question basis by the Expats
- The Expatriate Handbook would cover Accommodations, relocation, public transportation, all about Malaysia and what need to be prepared and expect when living in Malaysia
- Assist Expatriates to open bank account and finding suitable accommodation
- Deal with the licensing bodies such as Malaysian Medical Council, Malaysian Dental Council, Nursing Board Malaysia and Malaysian Pharmacy Board to register staff whether Malaysian or Expatriates and making sure that they are doing clinical work in line the guidelines and requirement of the Malaysian Act
- Renew Annual Practicing Certificate and Temporary Practicing Certificate
- Leading the department accreditation exercises
- Malaysian Qualifications Agency (MQA) audit program run by the International Medical University to make sure that the program fulfill the requirement and standard that has been set by the Malaysian Ministry of Higher Education
- Managing the Teaching Permit for all Academic Faculty
- New and renewal application must maintain within the stipulated time as written in the Act
- Plan budget for next year usage
- Control the cost of incur within the budget definition
- One of appointed fire warden to cover specific department to evacuate staff, student and visitor to safety in case of fire emergency
- Representing HR as one of the committee member that oversees the Safety and Health issues in the campus.
- Educated employees on company policy and kept employee handbook current.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Coordinated employee placements and administrative details.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Admin Officer
Malaysian Medical Council, MMC
12.2007 - 07.2010
- Assist the Secretary of the Malaysian Medical Council in dealing and processing the registration application of medical practitioners Malaysian as well as Non-Malaysian to achieve the goals of the council to safeguard patient and protecting Medical Practitioners
- Secretariat of the Malaysian Evaluation Committee consist of the leading head of various specialties in Malaysia chaired by the Ministry of Health Director General in evaluating international Medical Practitioner who want to practice in Malaysia
- Administer paperwork process that relates to the registration of safe medical practitioners to ensure patient safety
- Communicate with International Medical Council to update and warn the other council on misbehaving practitioner
- Ensure that the practice is done in accordance to the Medical Act and the Malaysian laws.
CUSTOMER SERVICE EXECUTIVES
VADS BUSINESS PROCESS SDB BHD
09.2007 - 12.2007
- Handle complains and inquiries on the products from CELCOM end users
- Provide the information needed by the CELCOM customers
- Assist customers to troubleshoot their product issues and configure the product settings
- Launch report for the case needed for further resolution and understand the natural problem that cannot be avoided
- Advice customer on necessary steps to take and preserve customer confidential
- Handles various type of customers that need soft skills–difficult and challenging customer/ different races
- Multitasking job-handling customer, check product information in the system, figure out how to resolve the customer issues and reporting the conversation happen between the CSR and customer at the same time.
Education
Bachelor of Human Sciences - Political Science
International Islamic University Malaysia (IIUM)
Gombak08.2007
Certificate in Malaysian Labour Laws - Malaysian Labour Law
Malaysian Institute of Human Resources Management
Petaling Jaya, Selangor, Malaysia 04.2001 - 04.2013
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MALAYSIAN CORPORATE SOCIAL REPONSIBILITY (MCSR GLOBAL SDN. BHD.)
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INTERNATIONAL MEDICAL UNIVERSITY MALAYSIA
Skills
Employee Relations
Onboarding process
Policy Implementation
Human Resources Operations
Regulatory Compliance
Legal Compliance
Team Collaboration
Additional Information
Highly prepared and competent in whatever work to excel, Highly organized and meticulous, preferring order over chaos, Have a big conscience-driven at work, bring responsible and dutiful in profession, Have a big appetite for success and recognition, would go the extra mile for fulfilling my dream, Extremely capable of disciplining myself to cope with in varied work environment, A hardworking person and willing to work overtime, Able to work independently with minimal supervision, Quick learner, motivated, dedicated and able to work as a team
Academictraining
INTERNATIONAL RELATIONSHIP
Personal Information
- Nationality: MALAYSIA
- Religion: ISLAM
Timeline
Senior Human Resources Executive
IMU University
01.2022 - Current
Admin Officer
Malaysian Medical Council, MMC
12.2007 - 07.2010
CUSTOMER SERVICE EXECUTIVES
VADS BUSINESS PROCESS SDB BHD
09.2007 - 12.2007
Certificate in Malaysian Labour Laws - Malaysian Labour Law
Malaysian Institute of Human Resources Management
04.2001 - 04.2013
Human Resources Executive
International Medical University, IMU
8 2010 - 12.2021
Human Resources Officer
International Medical University, IMU
8 2010 - 06.2015
Bachelor of Human Sciences - Political Science
International Islamic University Malaysia (IIUM)
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MALAYSIAN CORPORATE SOCIAL REPONSIBILITY (MCSR GLOBAL SDN. BHD.)
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INTERNATIONAL MEDICAL UNIVERSITY MALAYSIA
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