UTHAYASHANTIRAN PERUMAL

Summary

Self motivated person seeking for an job in good organization where my potential will be fully discovered while working for the company dedicatedly as I am flexible and open to learning from mentors and leaders.

Overview

years of post-secondary education

Languages

Work History

Guest Service Assistant

Ground Team Red

05.2024 - Current

Handled guest complaints calmly and efficiently, rectifying issues to maintain customer loyalty.
Developed strong relationships with repeat customers by remembering preferences and anticipating their needs.
Assisted guests with special requests, ensuring their needs were met promptly and accurately.
Maintained clean and organized front desk area, creating a pleasant first impression for arriving guests.

Education

Diploma in Electrical Engineering (Computer) -

Polytechnic Sultan Idris Shah

Sabak Bernam, Selangor, Malaysia

01.2015 - 04.2019

SMK SKUDAI

Johor Bahru, Johor, Malaysia

04.2001 -

Skills

Baggage handling

Active Listening

Customer Service

Teamwork and Collaboration

Problem-Solving

Time Management

Complaint Handling

Typing Speed

Accomplishments

Achieved 8 Credits in SPM (Sijil Pelajaran Malaysia)
Achieved 3 A's in Mathematics, English, Pendidikan Moral (Sijil Pelajaran Malaysia)

Extracurricular Activities

Participated in State level Fun Run Participated in School Level Science Fair Chairman of Kadet Remaja Secretary of Bahasa Inggeris Club Vice Chairman of Olahraga

Timeline