Ushanantheni Veerayah
Logistics Manager
TANJONG BUNGAH
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service. Logical Transportation Manager and customer service Manager by focusing on customer purchase order to be executed on time with 18-year background overseeing shipment coordination. Adept at reducing shipping costs, increasing efficiency and implementing safety regulations. Assigns tasks to drivers and directs vehicle maintenance repairs. Excellent multitasking, time management and verbal communication talents.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
Logistics Manager
Smith And Nephew Operations Sdn Bhd
Batu Kawan
12.2020 - Current
- Directed shipping and receiving of a wide range of products daily.
- Planned and supervised shipments from production to the end-user and scheduled daily and weekly routes.
- Kept corporate departments and customers updated on critical shipments.
- Work as middle team in between closely with the supply chain planning team and customer to fulfil purchase orders by the due date in order to guarantee that the transportation lead times are met.
- Work closely with my remote team to execute shipments and provide as a legal representation for foreign logistics.
- Monitored logistics performance and identified improvement opportunities by delivering to customer on time.
- Led third-party vendors in achieving delivery time and cost targets.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Developed and implemented web-based tracking systems for improved monitoring.
- Integrated warehouse operations with existing and new business processes.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Collaborated with manufacturing and supply chain management.
- Directed shipping and receiving of wide range of products daily.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Senior Officer, Warehouse and Logistics
Jabil Circuit Sdn Bhd
Bayan Lepas
03.2010 - 11.2020
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Operated a forklift to safely move and safeguard stock and supplies in warehouse.
- Completed cycle counts and monthly inventory.
- Set objectives for E-Shipping Request, MRB and Shipping to customer and established performance benchmarks.
Senior Customer Service for Logistics
Ceva Freight Sdn Bhd
Bayan Lepas
04.2008 - 04.2010
- Worked well in a team setting, providing support and guidance.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked flexible hours across night, weekend and holiday shifts.
- Proven ability to develop and implement creative solutions to complex problems.
- Learned and adapted quickly to new technology and software applications.
- Developed strong communication and organizational skills through working on group projects.
- Proved successful working within tight deadlines and a fast-paced environment.
Customer Service Coordinator, Logistics
DHL Freight and Warehousing
Bayan Baru
04.2004 - 05.2008
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Coordinated logistics for customer orders.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Generated documentation and information required for customer shipments.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Education
High School Diploma -
01.2008 - 11.2010
- Diploma in International Logistics
MBA - General Management And Marketing,
2015 - 2016
Skills
Distribution and warehousing
undefinedAccomplishments
- Set up 3PL in greenfield company.
- Collaborated with team of 3 in the development of Cost Saving in Freight and transportation by reducing 4% of freight cost.
- Design own the Gaylord box for shipping the shipment to customer by ensuring no damage.
- Delivery to customer with shorter lead time during the Covid period from 10 days to 6 days.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved by executing the Commercial Invoice and delivery note with the new system SAP/EWM.
- Set up a communication forum with customer and planning department to deliver according to the customer's needs in a shorter lead time under logistics, from 20 days to 12 days.
- Achieved to the goal of completing the SOP for the Finished Goods warehouse, shipping, and Logistics (customer Service department) with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Logistics Manager - Smith And Nephew Operations Sdn Bhd
12.2020 - Current
Asia E University - MBA, General Management And Marketing,
2015 - 2016
Senior Officer, Warehouse and Logistics - Jabil Circuit Sdn Bhd
03.2010 - 11.2020
Senior Customer Service for Logistics - Ceva Freight Sdn Bhd
04.2008 - 04.2010
University Utara Malaysia - High School Diploma,
01.2008 - 11.2010
Customer Service Coordinator, Logistics - DHL Freight and Warehousing
04.2004 - 05.2008
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