Summary
Overview
Work History
Education
Skills
Websites
Languages
Awards
References
Projects
Timeline
Generic
UMMU AFIQAH AHAMAD FADZIL

UMMU AFIQAH AHAMAD FADZIL

Ipoh

Summary

Detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy. Had undergo 2 types of internship programme which has aided in the development of technical skills in data engineering and science. Consistently proven ability to meet deadlines and accomplish project goals, solve mission critical issues and prioritize important tasks. In terms of communication skills, good at dealing with customers problem through a recent working experience in customer service unit. Hence, seeking for an opportunities in science and engineering sector to pursue career aspirations and building a career growth.

Overview

7
7
years of professional experience

Work History

Sales And Service Executive

Aeon Credit Service ST18
Ipoh, Perak
08.2023 - Current
  • Developed and implemented sales strategies to achieve 98% product goals.
  • Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
  • Configured and modified product systems to meet customer-specific needs.
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.

Quality Control Intern

Imerys Minerals Malaysia
Simpang Pulai, Perak
01.2021 - 08.2021
  • Performed moisture content, hardness, DSC, XRD analysis followed specs required and analyze in graphical method form.
  • Identified issues and recommended solutions to problems uncovered during course of performing assignments.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.

Research Assistant

Petronas Technological University
Tronoh, Perak
09.2017 - 12.2017
  • Collected research data through experimentation, surveys and leading focus groups.
  • Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Prepared samples for analysis by performing complex sample preparation tasks which include 0.5 - 1.0 % concentration sample.

Education

Bachelor of Engineering - Chemical Engineering

Petronas Technological University
Tronoh, Perak
12.2022

Diploma in Engineering Technology - Chemical Engineering

Tun Hussein Onn Malaysia University
Batu Pahat, Johor
02.2018

High School -

SMK Raja Perempuan
Ipoh, Perak
12.2014

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • ASPEN HYSIS
  • MATLAB
  • Programming C
  • Statistical Analysis
  • Data Analysis
  • Teamwork
  • Project Management
  • Decision Making
  • Creativity
  • Innovative
  • Interpersonal Skill
  • Leadership

Languages

Malay
Proficient
C2
English
Proficient
C2
Mandarin
Upper intermediate (B2)
Arabic
Elementary (A2)

Awards

Best presentation for Proposal Defence in FYP 1 (University, 2022) Best Engineering Project for Engineering Team Project (University, 2019) Top 3 in Team Bowling Closed Tournament (University, 2019) Receive Medal for GGM Running SORR (University, 2019) Top 2 in Choral Speaking Competition (School, 2014) Top First in Hockey Sports Tournament (School, 2014)

References

Eric Chin Tien Loong, Unit Head Manager

Eric.chin@aeoncredit.com.my, +60 16-393 4929

AP Dr Nurlidia mansor, Senior Director UTP

Nurlidia_mansor@utp.edu.my, +60 5-3688380

Projects

  • Performed an Integrated Design Project in Reaction Engineering and Separation Process I
  • Performed a Plant Design Project I and II under 'Decarbonizing Steam Cracking Furnace by Hydrogen Firing' Studies
  • Performed a Community Engagement Project and Engineering Team Project collaborate with Bandung Telkom University
  • Conducted a Science Rocket Project under Introduction to Material Science and Engineering Course

Timeline

Sales And Service Executive

Aeon Credit Service ST18
08.2023 - Current

Quality Control Intern

Imerys Minerals Malaysia
01.2021 - 08.2021

Research Assistant

Petronas Technological University
09.2017 - 12.2017

Bachelor of Engineering - Chemical Engineering

Petronas Technological University

Diploma in Engineering Technology - Chemical Engineering

Tun Hussein Onn Malaysia University

High School -

SMK Raja Perempuan
UMMU AFIQAH AHAMAD FADZIL