UMI RUMMIHA AHMAD LASDIN
STUDENT
Petaling Jaya,Ss10
Summary
Proven track record in enhancing customer satisfaction and sales at Peace Collection, adept in written and verbal communication and proficient in point-of-sale system operation. Excelled in resolving customer inquiries and complaints, boosting sales through exceptional service and in-depth product knowledge. Demonstrates strong ability to ensure compliance with liquor laws, underscoring a commitment to both service excellence and regulatory adherence.
Overview
6
6
years of professional experience
Work History
Cashier
Safeguard
Petaling Jaya
08.2022 - 03.2024
money processing
Sales Assistant
Peace Collection
Kota Kinabalu
12.2017 - 05.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Bachelor Of Early Childhood Education - Early Childhood Education
UNIVERSITI KEBANGSAAN MALAYSIA
BangiSTPM - Social Psychology
SMK BUM BUM
Semporna Sabah07.2021
Economy - Economy
SMK BUM BUM
Semporna Sabah12.2017
Skills
Written and verbal communication
Languages
English
Intermediate (B1)
Timeline
Cashier
Safeguard
08.2022 - 03.2024
Sales Assistant
Peace Collection
12.2017 - 05.2018
Bachelor Of Early Childhood Education - Early Childhood Education
UNIVERSITI KEBANGSAAN MALAYSIA
STPM - Social Psychology
SMK BUM BUM
Economy - Economy
SMK BUM BUM
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