UMAYAAL MALINI SELVAPRAHASAM

• Increased sales revenue by developing and implementing effective sales strategies.
• Continuous communication with Principals , target fixing , and growing product awareness.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Manage the sales team,and to ensure we identify and penetrate untapped customers.
• To enhance the teams performance, with comprehensive training, focusing on product knowledge and customer sales support.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Attended industry events and conventions to explain sales opportunities.
• Headed the launch of new products, conducting market research and guiding development team on customer needs.
• Optimized sales funnel management, enhancing lead generation and conversion rates.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

MERZ Malaysia Sdn Bhd was taken over by Vanguard Aesthetics Sdn Bhd as a distributor in 2020 in Malaysia.

• Providing clinical demonstration, training and post sales field support for the Company’s products to the Company’s clients and Company’s sales staff.
• Knowledgeable with all the Company’s Medical devices, injectables and other clinical products, including not limited to its instruction for Use (IFU) and applications protocols.
• Conduct on site education, consultation and support to maintain client/customer relations with healthcare professional and healthcare institutions/ clinics/organization.
• Conduct regular field visits in tandem with the sales and marketing members of the Company for clinical, training and medical support where necessary.
• Promoting the awareness of the Company’s Medical devices, injectables and other clinical products, share product information, clinical papers, data analysis during client interaction and visits.
• Work closely with the Regional Trainers and the Company’s sales team members in this respect to develop market awareness strategies, product training and to lead Company initiated clinical study.
• Prepare presentations to clients, medical practitioners and clinical staff to promote product knowledge and information.
• Formulate strategies in the development of KOL practitioners in the Company’s medical devise and injectables to maximise Company’s growth, market share and revenue.
• Assisting the Company to prepare adverse event reporting and/or handle product recall procedures where necessary, in a safe and professional manner, adhering to the Company’s Standard Operating Procedures.
• Prepare regular reports for management’s review.
• Conducted regular hands-on training for new and existing customers.
• Conduct regular group trainings for HCPs conducted by our KOL.
• Conduct regular product trainings and for internal staff of the company, to increase and share new product knowledge; with presentations, clinical paper sharing and detailing sessions.
• Developing training materials.

Product Portfolio:

• Ultherapy - High Intensity Focused Ultrasound for Non invasive skin tightening.
• Belotero - Hyluronic acid range of fillers : Belotero Soft, Belotero Balance , Belotero Intense , Belotero Volume
• Radiesse
• Xeomin - Neurotoxin
• Picosure
• Revlite / Medlite
• Elite IQ
• Sculpsure
• Tempsure
• Potenza
• Quantificare - Lifeviz Infinity , Mini and Body
• Zimmer - Z Field, Z Wave and Z Lipo.
• Silhouette Soft

1. Provides clinical-sales field support to both new and existing customers and other field personnel.

2. Conducts on-site education, consultation and support to maintain the customer relations with healthcare professionals and organizations.

3. Conducted regular on-field visits with the sales and marketing team for clinical and medical support to the healthcare professionals.

4. Support in promoting product awareness and share product information/data analysis/clinical papers to healthcare professionals during field visits.

5. Participated in presentations for doctors and staff, to promote product knowledge and information.

6. Conducted regular Ultherapy hands-on training for new and existing customers; covering central area, Penang and JB.

7. Support HCP’s during clinical procedures/operations and any enquirers during pre and post procedures with the patients.

8. Development of Key Opinion Leaders (KOL) to maximize the growth and efficacy of the company. Engaging more HCP’s to our Master Class, to increase speaker development for our products.

9. Conduct regular group trainings for HCPs conducted by our KOL (local and Global trainers) for Belotero and Radiesse; covering central area, Penang and JB.

10. Organized 2 successful Advisory Board Meetings for Xeomin with 7 KOL on board; for promoting the awareness and benefits of complexing protein free toxin.

11. Increased the awareness of Xeomin among HCPs, with regular product and clinical support.

12. Conduct monthly product trainings and assessment for internal staff of the company, to increase and share new product knowledge; with presentations, clinical paper sharing and detailing sessions.

13. Medical support to the marketing team in developing product material and clinic material.

14. Product Portfolio :

• Ultherapy - High Intensity Focused Ultrasound for Non invasive skin tightening.
• Belotero - Hyluronic acid range of fillers : Belotero Soft, Belotero Balance , Belotero Intense , Belotero Volume
• Radiesse - Dermal fillers for moderate to severe wrinkles.
• Xeomin - Neurotoxin

1. Medical and Aesthetic consultation , diagnosis and treatment care for patients.

2. Providing adequate and supportive care , with regular follow ups on patients progress and care.

• Medical and Aesthetic consultation , diagnosis and treatment care for patients.
• Providing adequate and supportive care , with regular follow ups on patients progress and care.
• Improved patient outcomes and delivery of care through improved clinical quality processes

• 1. Providing medical and aesthetic advice to patients. Consultation and follow up treatments.
• AESTHETIC EXPERIENCE:
• Q- Switch Laser - Carbon peels, Tonning lasers, Tattoo removal, Melasma
• CO2 Laser SMARTXIDE - Fractional CO2, Skin tag removal, Oil Seed removal, Frackles, Mole removal.
• Thermage
• Intracel
• Chemical Peels
• Oxygen Therapy
• INTIMA – For vaginal rejuvenation (BTL)
• Yellow Light Dual Laser
• Aquashine
• Coolsculpting
• Exilis
• Vanquish
• PRP Treatment - PRP Hair and PRP Face
• Mesolipo Injections
• BTA Neurotoxin Injections
• Upper face for wrinkle reduction
• BTA jaw

1. Medical and Aesthetic consultation , diagnosis and treatment care for patients.

2. Providing adequate and supportive care , with regular follow ups on patients progress and care.

3. Anti aging consultation and care - Providing treatment on hormones and follow up.

• Attended the 43rd Union World Conference on Lung Health in 2012.
• Participated in the Malaysian Thoracic Society Annual Congress in 2013.
• Attended the National TB & Lung Disease Conference in 2014
• Organized the World TB Day Celebration (Kuala Lumpur Level) in 2014.
• Conducted multiple TB courses for Medical Doctors and Medical Staff(Paramedics) .
• Monitor and improve the case reporting system & notifications of infectious disease in the government clinics and hospitals.
• Increase awareness of Tuberculosis among general public – by conducting screening programes for public.
• Given TB Awareness Talks for the general public – eg; Office staff , Medical Staff/Paramedics in Hospitals , at Screening Programes in Housing Areas .
• Manage data statistics for Tuberculosis & Leprosy in Kuala Lumpur and Putrajaya.
• Attended multiple CME in Tuberculosis & Leprosy, at Ministry of Health level at Putrajaya.

1. Medical Officer in the respiratory centre in KL.

2. Gained experience in Managing and Treating:

• Tuberculosis Patients
• Lung Cancer
• Bronchial Asthma
• COPD
• Other Lung Diseases

• Managing patients at the outpatient and inpatient clinic on a daily basis
• Active & Passive Calls
• Observed and assisted in reconstructive surgeries in OT, eg: Flap Reconstruction,Cleft Lip & Palate Repair, Wound Debridement.
• Dealt and Performed with Minor Surgical Procedures , eg: Toilet & Suturing ,Excision Biopsies.

Total 6 departments :

• Orthopedics : April 2009 - August 2009
• Obstetrics & Gynae : August 2009 - Dec 2009
• Medical: Dec 2009 - April 2010
• Pediatrics: April 2010 - August 2010
• Surgical : Aug 2010 - Dec 2010
• Anesthesia & ICU : Dec 2010- April 2011