Umar Bin Muhammad Aznel
Kuantan,Pahang
Summary
Dedicated professional with extensive experience in high-pressure environments and long hours. Proven track record in effective people management and conflict resolution with challenging customers. Strong team player with the ability to maintain composure and efficiency under stress. Contributes positively to team dynamics and morale.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Marine Engineer
MISC Crewing Pte. Ltd.
Kuala Lumpur, Malaysia
2020.07 - Current
- Optimised resource management, including spare parts and manpower, to enhance operational efficiency.
- Implemented cost-saving maintenance measures, ensuring safety and performance standards.
- Adapted to various propulsion systems, including X-DF and MEGI, enhancing technical expertise.
- Executed regular preventive maintenance tasks while ordering spare parts for future needs.
Part-time F&B associate
Bask Bear Coffee Sdn. Bhd.
Kuantan, Malaysia
2023.01 - 2025.03
- Addressed customer complaints promptly, maintaining positive brand image.
- Participated in team meetings regularly for continuous improvement of service quality.
- Resolved payment disputes tactfully to protect company's interests.
- Maintained clean and sanitary dining area for optimal guest experience.
- Managed stock levels effectively, reducing wastage costs.
- Handled cash transactions securely, maintaining financial integrity of the restaurant.
Education
Diploma of Higher Education - Marine Engineering
Akademi Laut Malaysia
Kuala Sungai Baru, Melaka 2020.07 - 2024.12
Sijil Pelajaran Malaysia - Science stream
Sekolah Menengah Imtiaz YT Dungun
Dungun, Terengganu 2015.01 - 2019.11
Skills
- Efficient under pressure
- Good at managing given responsibilities
- Marine laws understanding
- Have good communication
- Eager to learn and improve in every way
- Problem-solving skills
- Teamwork
- Customer service
Affiliations
- photography
Certification
- Certificate of Competency, Officer in Charge of Engineering Watch of 750kW or more Unlimited Trade Voyages
Timeline
Part-time F&B associate
Bask Bear Coffee Sdn. Bhd.
2023.01 - 2025.03
Marine Engineer
MISC Crewing Pte. Ltd.
2020.07 - Current
Diploma of Higher Education - Marine Engineering
Akademi Laut Malaysia
2020.07 - 2024.12
Sijil Pelajaran Malaysia - Science stream
Sekolah Menengah Imtiaz YT Dungun
2015.01 - 2019.11