Umamakeswaran Shanmuga
Assistant Team Leader
Subang Jaya
Summary
Strategic and detail-oriented procurement and logistics professional with 5+ years’ experience in indirect sourcing, supplier management, contract compliance, and warehouse operations. Proven ability to drive cost reduction programs, conduct supplier performance reviews, and ensure alignment with global procurement standards. Strong communicator with a track record of supporting cross-functional teams across regions and managing sustainable supply chain processes.
Overview
7
7
years of professional experience
29
29
years of post-secondary education
Work History
Assistant Team Leader
BDP International
05.2022 - Current
- Led indirect logistics support for CHB Europe and France warehouse, optimizing inventory accuracy and document flow.
- Supported SOP management and performance KPIs aligned with procurement compliance standards.
- Conducted training, onboarding, and stakeholder coordination with transition managers for project readiness.
- Provided daily warehouse status reporting and ensured alignment to risk management and internal controls.
- Tools used: WMS, Smart Navigator, Meridian.
Customer Experience Specialist
Honeywell International Sdn Bhd
10.2020 - 03.2021
- Managed order entry, logistics coordination, and customer updates using Oracle.
- Ensured delivery and procurement documentation aligned with business continuity and sourcing requirements.
- Collaborated across teams to address delays and improve customer satisfaction within indirect procurement processes.
- Maintained a high level of knowledge on company products and services, enabling efficient issue resolution for customers.
- Provided personalized service, anticipating customer needs and offering tailored solutions.
Outbound Documentation Specialist
NOL Global Services Centre Sdn Bhd
07.2018 - 01.2020
- Oversaw documentation accuracy for global export and import shipments.
- Coordinated with surveyors and forwarders for compliance and timely delivery.
- Contributed to performance metrics and contract adherence.
- Reason for leaving: End of contract.
- Identified audit parameters to comply with quality standards.
Education
BBA - Business Administration
KLMUC
Kuala Lumpur, Malaysia 04.2001 - 01.2018
Diploma In Multimedia Application -
Cosmopoint College
Ipoh, Perak, Malaysia 04.2001 - 01.2014
Skills
Indirect Procurement & Strategic Sourcing
Supplier Relationship Management
Contract & Compliance Management
Logistics, Warehouse & Transportation Operations
Spend Analysis & Procurement Positioning
Cost Reduction & Payment Term Optimization
ERP & WMS Systems (Oracle, WMS, Smart Navigator, Meridian)
Team Leadership & Cross-functional Collaboration
Timeline
Assistant Team Leader
BDP International
05.2022 - Current
Customer Experience Specialist
Honeywell International Sdn Bhd
10.2020 - 03.2021
Outbound Documentation Specialist
NOL Global Services Centre Sdn Bhd
07.2018 - 01.2020
BBA - Business Administration
KLMUC
04.2001 - 01.2018
Diploma In Multimedia Application -
Cosmopoint College
04.2001 - 01.2014
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