UMAA MAGHESHWARY
Penang
Summary
Human Resources professional with experience in HR operations, recruitment coordination, employee lifecycle administration, and HR compliance. Skilled in supporting HR service delivery, onboarding processes, employee documentation, and HR systems. Proven ability to manage high-volume HR operations while maintaining accuracy, confidentiality, and compliance with employment regulations. Adept at collaborating with cross-functional teams and supporting HR shared services environments.
Overview
15
15
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work history
Senior HR Executive
MMCentury Sdn Bhd
2025.12 - Current
- Assisted management as HR business partner in strategic and operational HR tasks.
- Supported recruitment coordination and maintenance of employee documentation.
- Facilitated HR operations by managing employee relations, performance management, and policy adherence.
- Addressed complex employee relations issues, disciplinary actions, and investigations according to labour laws.
- Administered compensation and benefits, ensuring fairness and compliance with regulations.
- Aided in the development, review, and enforcement of HR policies, SOPs, and internal guidelines.
- Tracked HR KPIs and compiled reports to assist management decisions.
- Contributed to talent development, succession planning, and employee engagement efforts.
Talent Acquisition & HR Executive
Nityo Infotech
Penang
2022.04 - 2025.12
- Implemented staffing solutions to support Program Manager and Hiring Manager
- Oversaw complete recruitment lifecycle from job postings to hiring decisions.
- Managed data within ATS to streamline recruitment tracking.
- Enhanced efficiency of recruitment processes, leading to a significant reduction of 30% in cycle times for engineering and IT positions.
- Handled end-to-end DL (Direct Labor) sourcing and recruiting, focusing on high-volume hiring for production and operational roles, ensuring timely fulfillment of workforce requirements.
- Facilitated effective communication between hiring teams to meet staffing goals.
- Managed HR functions including onboarding, confirmation, and orientation.
- Examined staff grievances to ensure impartial outcomes.
- Boosted employee retention by 20% through updated salary planning.
- Developed training sessions resulting in a 30% enhancement in team engagement.
- Achieved a 100% compliance rate during internal audits by implementing regular training sessions for HR staff on regulatory requirements.
- Implemented new HRIS, cutting administrative time by 30%
- Suggested actionable improvements based on analysis findings.
- Adhered strictly to HR policies and procedures.
- Resolved concerns about various employee benefit packages.
- Conducted internal audits across departments.
- Managed both in-house and outsourced team operations
Recruitment Team Lead
Nityo Infotech
Penang
2021.08 - 2022.03
- Ensured cohesive teamwork for effective project completion.
- Leveraged multiple platforms to source candidate contacts.
- Ensured top candidates were presented to clients through comprehensive interviewing process
- Fostered strategic connections with crucial stakeholders.
- Enhanced efficiency of candidate management process through ATS utilization
- Implemented successful hiring initiatives throughout Asia-Pacific
- Launched a targeted social media recruitment campaign that increased job applications by 50% within three months.
- Implemented a streamlined process that enhanced speed in filling vital jobs, achieving a 55% reduction in time-to-hire.
- Led a team of recruiters in sourcing and hiring for engineering, IT, and specialized roles, achieving a 35% reduction in time-to-hire.
- Boosted new hire performance ratings by 20% within six months
- Promoted as Talent Acquisition & HR Executive after attaining 100% KPI compliance.
Human Resources Assistant
Manpower Group
Hi-Tech Kulim, Kedah
2019.05 - 2021.07
- Set up appointments, meetings and conferences for employees to discuss announcements and developments.
- Monitored staff performance, providing feedback and recommending areas for improvement to management.
- Assisted in investigation, grievance, disciplinary and employee relations meetings, advising line managers on policy and procedure and finding appropriate solutions.
- Provided accurate and timely information to management, maintaining compliance with company processes, data protection requirements and best practice.
- Managed employee relations, addressing grievances and mediating conflicts to foster a positive work environment.
- Generated detailed KPI reports each month
- Collaborated with Account/Finance manager to recruit within Accounts Payable Department
Medical Laboratory Technologist
Hospital Bagan Specialist Centre
Butterworth, Penang
2013.01 - 2019.04
- Performed lab testing, validated various test results, and troubleshot machines
- Maintained quality results by running standards and controls, calibrating equipment, and utilizing approved testing procedures
- Worked closely with various departments, assisting line managers in implementing policies and procedures
- Documented and reported equipment malfunctions to supervisor
- Developed problem-solving and troubleshooting skills to resolve issues.
Medical Laboratory Technologist
Hospital Loh Guan Lye
Penang
2010.12 - 2012.11
- Utilized expertise in microbiology, chemistry, and hematology to help with the diagnosis of medical issues
- Followed safety protocols to maintain a safe and secure laboratory environment
- Utilized various medical laboratory equipment to conduct tests and analyses
- Operated highly specialized laboratory equipment to process specimens
- Kept the laboratory in compliance with applicable guidelines and laws
- Processed patient specimens according to priority and documented results.
Education
Certified Human Resource Officer - Human Resources Management
Malaysian Institute of Human Resource Management (MIHRM)
Kuala LumpurBBA HR - Business Administration, Major in Human Resource
Open University Malaysia (OUM)
PenangDiploma In Medical Laboratory Technologist - Medical Laboratory Technology
Management And Science University (MSU)
Shah AlamSkills
- HR payroll systems management
- Talent acquisition and recruitment
- Employee relations and conflict resolution
- Training and development management
- Performance management
- Operations leadership and process improvement
- Compensation and benefits administration
- Knowledge of employment legislation
- HR policy development and enforcement
- Data management and analytics
- Communication and interpersonal skills
- Vendor relations
- Effective interviewing techniques
- Labour law knowledge
- Payroll processing
- HRIS proficiency
Certification
- Lean Six Sigma White Belt by C.S.S.C (Council for Six Sigma Certification) held on 06/24/2024
- Certified Professional In Quality Management Tool- 7 QC Basic tools by Duke Training & Consultancy on 06/2024
- Introduction of ISO 9001:2015 Quality Management System by CSQ ANALYTICS SDN BHD on 07/05/2024
- Employment Act 1955 And The Amendments by HRLAW TRAINING & CONSULTANCY PLT on 07/01/2024
- Responsible Business Alliance (RBA) VAP Audit Requirement Overview by Alliance Service & Training Solutions on 06/27/2024
- Respectful Recruitment (Level 1 Mastery) by Dragonfire Corporate Solution Sdn.Bhd on 07/02/2024
- Strategic Maps Using KPI and The BSC by Synergy Ideas PLT on 06/21/2024
- Skills and Techniques of Effective Career Conversations (Level 1: Self Mastery) by Dragonfire Corporate Solution Sdn.Bhd. on 06/22/2024
- Introduction to Malaysia Labour Law by AKS TRAINING CENTRE on 06/28/2024
- Payroll Administration, Issued by SHRM (Society for Human Resource Management), 06/2023 (LinkedIn)
- Recruiting Foundations: Recruiting for in House Recruiters, issued by HR Certification Institute, 06/2023 (LinkedIn)
- Talent sourcing certificate issued by HR certification Institute on 06/2023 (LinkedIn)
LANGUAGES
English: C2 Proficient
Malay: C1 Advanced
Tamil: C1 Advanced
Chinese (Mandarin): A1 Beginner
REFERENCES
- Naveen, Program Manager, 014-9293953, Nityo Infotech
- Bharathy, HR Manager, 017 6649614, Manpower group
- Lee Hong Chye, Lab Manager, Bagan Specialist Centre
Timeline
Senior HR Executive
MMCentury Sdn Bhd
2025.12 - Current
Talent Acquisition & HR Executive
Nityo Infotech
2022.04 - 2025.12
Recruitment Team Lead
Nityo Infotech
2021.08 - 2022.03
Human Resources Assistant
Manpower Group
2019.05 - 2021.07
Medical Laboratory Technologist
Hospital Bagan Specialist Centre
2013.01 - 2019.04
Medical Laboratory Technologist
Hospital Loh Guan Lye
2010.12 - 2012.11
BBA HR - Business Administration, Major in Human Resource
Open University Malaysia (OUM)
Diploma In Medical Laboratory Technologist - Medical Laboratory Technology
Management And Science University (MSU)
Certified Human Resource Officer - Human Resources Management
Malaysian Institute of Human Resource Management (MIHRM)