Ubaraj Wasundakumaran

Work as freelancer for TV & Online Platform in various projects as:

- Videographer

- Editor

- Assistant Director

- Event Coordinator / Assistant

- Production Assistant

- Director (SCP)

• Fulfilled contractual obligations for rehearsal and day of event coordination.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Oversaw preparation and management of event budgets to deliver at or below projected costs.
• Prepared invitations to send out to guest lists.
• Coordinated with kitchen or catering staff on delivery, timing and service style of food.
• Utilized job-related software to create standard guidelines, calendars and budgets for each event.
• Produced detailed proposals for events to document timelines, suppliers and budgets.
• Liaised with clients to determine exact event requirements.
• Delivered prompt payment for event vendors, venues, staff and transportation providers.
• Maintained and built comprehensive database of industry contacts, vendors and venues.
• Generated ideas to enhance and expand current event offerings.
• Negotiated with vendors to achieve most favorable terms.
• Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
• Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
• Coordinated florists, photographers, and musicians for events.
• Monitored and controlled event expenditures to meet budgets.
• Produced concept plans for high-profile corporate meetings and events.
• Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
• Coordinated transportation and parking arrangements for guests and vendors.
• Utilized social media to promote events and increase attendance.

• Created engaging content for Astro Bplayer, mainly for Sports and Tamil content.
• Shoot, Edit BTS for Tamil Content (Studio Based)
• Producer (Online team) for Fifa World Cup 2010, Copa America ( Astro Bplayer)
• Operate EVS & Irdeto system for various of shows, live programs & sports.
• Monitor the Metadata that inserted by the publishers

• Cut and Edit Promo's for Malay Channels
• Key in the end products into the system once approved by the channel
• Arrange shoots for local Malay content promo's.
• Edit and Direct Promo's for in house Malay Channel

• Developed schedules for production, editing, and duplication for timely delivery.
• Coordinated with producers and on-air talent to create program content, new ideas, and segments.
• Presented production ideas and determined creative scenarios for production and delivery.
• Planned video shoots in studio and remotely by managing production through stages to completion.
• Oversaw lighting, graphics, audio and camera movements in TV and movie filmmaking.

• Conserved footage archive by organizing, labeling, and tagging with metadata.
• Set up for shots according to production schedules, weather, and lighting conditions and available equipment.
• Used [Software] to edit footage into correct order and add effects.
• Produced original video content by working collaboratively with producers, designers, and art specialists to facilitate multimedia production.
• Utilized variety of video formats and equipment to create desired audiovisual effects.
• Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
• Assisted with setting up and breaking down equipment before and after shoots.
• Worked closely and communicated regularly with clients to understand and capture vision on video.
• Supported all aspects of creative production process, from ideation through distribution.
• Developed scripts and storyboards to guide production process.

• Developed working relationships with internal and external customers while assisting with account management duties.
• Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.
• Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies.
• Provided company information and policies to customers upon inquiry and answered questions via phone.
• Employed comprehensive benchmarks to establish and monitor customer service standards.
• Described product and service details to customers to provide information on benefits and advantages.

• Tracked customer service cases and updated service software with customer information.
• Provided primary customer support to internal and external customers.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Answered constant flow of customer calls with minimal wait times.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Participated in team meetings and training sessions to stay informed about product updates and changes.

• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Produced high-quality communications for internal and external use.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Issued invoices and followed up on outstanding payments to remind clients to pay on time.
• Maintained filing system and organized customer documents for easy retrieval of information.