Summary
Overview
Work History
Education
Skills
Mailing Address
Qualifications
Professional Training Courses
Personal Information
References
Affiliations
Timeline
Generic

TS. MOHD FAZIL ISMAIL

Director, Corporate Communications & Consumer Affairs Unit
Cyberjaya

Summary

Dedicated professional with 17+ years of experience in public relations, corporate communications, marketing communications, and government relations. Gained valuable knowledge and expertise from four different companies, including two international-based. Excels in managing high protocol events involving royals, ambassadors, higher-ranking government officials, and international business partners. Attention to detail, strong work ethics, problem-solving abilities, and excellent communication and interpersonal skills make an asset to any team. Thrives in highly challenging environments and known for strong initiative and teamwork. Dedication to communication and cultural studies recognized by the Ministry of Tourism, appointed judge for the Malaysia Tourism Awards (Homestay Category) for two consecutive years. Successfully led SPAN to win its first national award at the Malaysia PR Awards 2023 for a water-saving campaign. Extensive experience and solid education background in media and communication make the ideal candidate that the industry seeks.

Overview

20
20
years of professional experience

Work History

Director, Corporate Communications & Consumer Affairs Unit

Suruhanjaya Perkhidmatan Air Negara (SPAN)
11.2017 - Current

Head, Customer Experience & Corporate Communications Unit

KTM Distribution Sdn Bhd
03.2016 - 10.2017

Acting Dean for School of Art, Humanities & Social Sciences (SAHUSS) cum Manager, Marketing Communications & Corporate Relations

Asia e University (AeU)
08.2012 - 10.2015

Senior Manager, Corporate Communications

Keretapi Tanah Melayu Berhad (KTMB)
03.2006 - 07.2012

Marketing Manager

Radio Televisyen Malaysia (RTM)
11.2004 - 02.2006

Marketing Executive

Citibank Berhad
03.2004 - 10.2004

Education

Master Of Corporate Communications - Corporate Communications

Universiti Putra Malaysia
Serdang, Selangor
10.2011

Bachelor Degree In Communications & Media Studies - Advertising

Universiti Teknologi Mara
Shah Alam, Selangor
08.2004

Skills

Events Management

Media Relations

Advertising Campaigns, Marketing Materials and Communication Materials

Corporate Publications

Institutional Branding and Corporate Identity

CSR Activities

Web Management and Social Media

Public and Government Relations

Internal Communications

Coordination and Supervision

Mailing Address

15 Jalan MR 1/2 The Mulia Residences, Persiaran Inovasi, Cyber 10, 63000 Cyberjaya, Selangor

Qualifications

  • M.A. Corporate Communication, Universiti Putra Malaysia (UPM), 2011
  • B.A. (Hons.) Advertising, Universiti Teknologi Mara (UiTM), 2003

Professional Training Courses

  • Workshop on Public Opinion Research by INMIND
  • Seminar on Learning Outcome by MQA
  • World Class Complaint Management by IBN International
  • Media Relations Workshop by PR Concept
  • Highly Leadership Workshop by Aidit Academy
  • Strategic Root Cause Analysis by Vector Connections
  • Executive Leadership in Managing Transformation by TRD Consultancy

Personal Information

Date of Birth: 14/07/1981

References

  • Puan Zarina Sulieman, Senior Director, Corporate Services, Suruhanjaya Perkhidmatan Air Negara, 019-7293022
  • Kol (K) Dato' Hj. Ahmad Faizal bin Abdul Rahman, Chief Executive Officer, Suruhanjaya Perkhidmatan Air Negara, 019-3816736
  • Dato' Ts. Dr. Abd. Radzak Abd. Malek, President, The Chartered Institute of Logistics and Transport, Malaysia (CILTM), 012-2639148

Affiliations

Senior Associate, Public Relations and Communications Association of Malaysia (SAPRCA)


Professional Technologist in Art Design & Creative Media Technology from Malaysia Board of Technologists

Timeline

Director, Corporate Communications & Consumer Affairs Unit

Suruhanjaya Perkhidmatan Air Negara (SPAN)
11.2017 - Current

Head, Customer Experience & Corporate Communications Unit

KTM Distribution Sdn Bhd
03.2016 - 10.2017

Acting Dean for School of Art, Humanities & Social Sciences (SAHUSS) cum Manager, Marketing Communications & Corporate Relations

Asia e University (AeU)
08.2012 - 10.2015

Senior Manager, Corporate Communications

Keretapi Tanah Melayu Berhad (KTMB)
03.2006 - 07.2012

Marketing Manager

Radio Televisyen Malaysia (RTM)
11.2004 - 02.2006

Marketing Executive

Citibank Berhad
03.2004 - 10.2004

Master Of Corporate Communications - Corporate Communications

Universiti Putra Malaysia

Bachelor Degree In Communications & Media Studies - Advertising

Universiti Teknologi Mara
TS. MOHD FAZIL ISMAILDirector, Corporate Communications & Consumer Affairs Unit