Ts. Ahmad Zhafri Samsudin
Technical Manager/ Application Manager
Selangor
Summary
I'm a Professional Technologist (MBOT) with 6 years and counting of experience in managing technical research and development with a team of 10, especially EPDM surfacing and its components. I have good experience in developing and providing strong support in after sales services for customers, especially in the field of EPDM granules, polyurethane coating, and adhesives, with significant impact on sports and recreational related applications such as children's playgrounds, jogging tracks, athletic running tracks, and indoor and outdoor solid polyurethane coating systems. Polymer Technology is my major. Polymer Industries is my specialty.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Technical Manager/ Application Manager
Fairmont Industries Sdn. Bhd.
Selangor
02.2022 - Current
- A Professional Technologist recognized by Malaysia Board of Technologist (MBOT).
- Managed EPDM & Synthetic Surfacing Surfacing Installation team.
- Managed ERP System (Microsoft NAV)- Bill of Materials.
- Experienced with ISO 9001: 2015 Internal Audit and Preparation.
- Managed Pre and After Sales Technical Support.
- Managed Provide technical support and solutions related to sport and safety rubberized surfacing.
- Overseeing New Project Development (NPD), Process Improvement (PI) and Quality Control (QC).
- Guided, coached and lead internal and external trainings and seminars.
- Managed customer complaint.
- Worked closely with customer to evaluate potential solutions on any issue or feedbacks.
Assistant Technical Manager
Fairmont Industries Sdn. Bhd.
Selangor
02.2017 - 10.2018
- Experience with ISO 9001: 2015 internal audit and preparation.
- Managed pre and after sales technical support.
- Managed provide technical support and solutions related to sport and safety rubberized surfacing.
- Assisted in overseeing new project development (NPD), process improvement (PI) and quality control (QC).
- Assisted in coaching for internal and external trainings and seminars.
- Managing customer complaint and its solutions.
- Attended local or oversea site visit, conference and technical consulting.
- Managed product development team to meet deadlines of potential project with a clear direction and budget.
Polymer Technologist
Fairmont Industries Sdn. Bhd.
Selangor
08.2015 - 02.2017
- Lead the development team to meet deadlines of the potential project in line with the objectives.
- Designed the EPDM rubber and polyurethane product's formulation.
- Developed custom-made rubber/TPEs/PU adhesive based on customer's specifications.
- Explored the contract manufacturing opportunities for rubber and plastic industries.
- Experience with ISO 9001: 2015 internal audit and preparation.
- Provided the Pre and After Sales technical support.
- Provided technical support and solutions related to sport and safety rubberized surfacing.
- Managed and delegated work tasks for laboratory and technical assistants.
Education
Bachelor of Science (Hon) - Polymer Technology
Universiti Teknologi MARA
Shah Alam, Selangor, Malaysia 07.2012 - 03.2016
Diploma in Science - Science
Universiti Teknologi MARA
Kuala Pilah, Negeri Sembilan 01.2009 - 11.2012
Skills
Polymer Science & Processing
Rubber Flooring Technology
Leadership/ People Management
Project Management
Product Development
Technical Support (On/Off-Site)
Pre and After-Sales Technical Consulting
Microsoft Office
Dynamics NAV/ ERP System
ISO 9001: 2015
Accomplishments
- Developed a hydrolysis resistance two component system polyurethane binder for splash pad or
submerged EPDM granules surfacing. Product name “Airethane 2900-2 Wet Play Binder” and
successfully mass produced based on project/order basis. - Cross-developed a special range of EPDM granules for Intercompany (Germany) to manufactured
in Fairmont Industries Sdn. Bhd. for synthetic running track application especially in APAC market.
Product name ‘’Melos EPDM AP’’ and successfully mass produced for APAC customer. - Cross-developed a new range of EPDM granules for Intercompany (Australia) to manufactured in
Fairmont Industries Sdn. Bhd. for Playground surfacing application to be marketed in APAC region.
Product name “Ecolastic® NEO” and successfully mass produced for APAC customer. - Improved the current single component Polyurethane Pre-Polymer to have better properties and
reduce the odor. Product name “Airethane 1205-2 Wet Pour Binder” and successfully mass
produced and one of the cost-effective product lines. - Developed a new method of recycling EPDM granules by-product into a new product, up to 60%
of by-product recovered into the new product. Product name ‘’LT-Series EPDM Granules’’ and successfully mass produced. - Developed few ranges of heavy layer for NVH system for automotive industries. Product name
“Ecolastic NVH” and successfully mass produced, supplied to 2nd Tier company and used in
renown car manufacturer such as Honda, Toyota, Proton, Perodua and etc.
Certification
Professional Technologist | Malaysia Board of Technologist (MBOT)
Timeline
Technical Manager/ Application Manager
Fairmont Industries Sdn. Bhd.
02.2022 - Current
Professional Technologist | Malaysia Board of Technologist (MBOT)
08-2021
Playground Surfacing Technician | International Playground Safety Institute (IPSI)
05-2021
Assistant Technical Manager
Fairmont Industries Sdn. Bhd.
02.2017 - 10.2018
Polymer Technologist
Fairmont Industries Sdn. Bhd.
08.2015 - 02.2017
Bachelor of Science (Hon) - Polymer Technology
Universiti Teknologi MARA
07.2012 - 03.2016
Diploma in Science - Science
Universiti Teknologi MARA
01.2009 - 11.2012