TS. MOHD FAIRUZ FIDZAL

• Directed operational strategies for the parent company and subsidiaries, driving Industry 4.0 initiatives (AI, Data Lake, Metaverse, Cloud Computing) under challenging financial conditions.
• Prospected and participated in large-scale tenders targeting over RM30M in opportunities, expanding the sales funnel across healthcare, public transportation, and government sectors.
• Developed a unified project tracking system to enhance visibility, mitigate delays on distressed projects, and preserve client trust.
• Led crisis management for foreclosed projects, renegotiating terms to minimize losses, and maintain relationships in government sectors.
• Implemented cost-control measures, reducing operational expenses by 9% to address budget shortfalls.
• Enhanced the Ministry of Human Resources' e-learning platform scalability by 60%, improving customer satisfaction by 34% through code refactoring and infrastructure optimization with AI-driven analytics, and improving learner engagement despite resource constraints.
• Managed 30+ professionals through high turnover, introducing mentorship and KPIs to sustain productivity with limited resources.
• Negotiated with a government healthcare hospital to extend a critical support contract, ensuring service continuity, and strengthening stakeholder trust.
• Developed a digital transformation blueprint for private and government-owned rehabilitation centers, aligning AI and telemedicine solutions with operational needs.

• Delivered AI-driven solutions and data science projects for global clients in energy and oil and gas, leveraging expertise in Artificial Intelligence (AI), Machine Learning (ML), and IT/OT integration.
• Pioneered and developed a Generative AI proof-of-concept for an energy utility client.
• Developed predictive AI models for an energy sector client, achieving 95% accuracy in forecasting operational inefficiencies, and reducing client costs by 12% through optimized utility performance.
• Processed and analyzed large real-time datasets (up to 50 TB) using Python, R, and cloud platforms (AWS, Azure), cutting analysis time by 20%, and enabling real-time decision-making for clients.
• Ensured design architecture complied with stringent cybersecurity regulations (ISA-95, ISO 27001, IEC 62443, Data Residency) while integrating cloud platforms with instrument-level devices, achieving 100% compliance, and reducing security vulnerabilities by 30% across IoT-driven solutions.
• Explored blockchain for supply chain transparency, cutting costs by 10%.
• Streamlined data processing pipelines with automated workflows, reducing manual effort by 25%, and ensuring scalability for high-volume client datasets.
• Developed custom Data Lake and Data Mart for on-premises ETL functionality to comply with stringent cyber security protocol.

• Promoted from Sales Manager to lead 12 digital transformation projects, managing RM16M budgets, and delivering RM25M in AI/ML, Cybersecurity, and IIoT solutions, consistently surpassing revenue forecasts by 28% across energy and sustainability sectors.
• Secured RM40M cybersecurity project, Yokogawa’s largest globally, and RM28M RAPID plant digitalization blueprint, expanding PETRONAS MOU 2.0 by RM15M annually through strategic C-level negotiations.
• Crafted a 5-year business plan, driving 25% year-over-year revenue growth, and generating RM15M from existing clients via targeted upselling to key accounts like PETRONAS and PREFCHEM.
• Transformed three core product lines into subscription-based services, generating RM3M in recurring revenue, and boosting customer retention from 75% to 92%.
• Implemented Agile-Waterfall hybrid billing and structured win-loss analysis, slashing payment cycles by 40%, and improving the sales win rate from 35% to 55% within 6 months.
• Developed a departmental COVID resilience strategy, shifting 80% of services to remote delivery, maintaining 95% revenue streams, and cutting operational costs by 30% during the pandemic.
• Pioneered Malaysia’s first Open Process Automation Framework project, integrating Digital Twin, Robotics, and Power BI, enhancing operational efficiency for clients like Samsung and JGC.
• Designed RM800K integrated demo room with real-time plant simulations, accelerating client conversion by 40%, and securing RM14M in Robot-as-a-Service, AI/ML, and integrated solutions contracts.
• Built trusted relationships with PETRONAS and key stakeholders through 25 C-level workshops and industry events (OGA, ISA, Energy Asia), generating RM 12M in new pipeline opportunities.
• Secured major greenfield and brownfield projects, including a Remote Operation Centre, increasing annual revenue by 20% and strengthening market position in Industrial Autonomy.
• Negotiated favorable vendor contracts, reducing costs by 15%, while ensuring timely delivery of high-quality solutions for clients like TNB-G and MMHE.
• Led a high-performance team of 20+ professionals, fostering productivity through mentorship and clear KPIs, and reducing turnover by 10% in a competitive market.

• Promoted from Project Manager to lead the professional services team, driving Agile transformation that cut project cycles by 75% and boosted customer satisfaction from 75% to 92%.
• Delivered a RM2M real estate management system ahead of schedule, achieving 98% user adoption via comprehensive training and stakeholder engagement.

• Designed Neural Supply Chain solutions and developed Big Data analytics prototypes, optimizing supply chain efficiency.
• Built a Python/R Big Data prototype that processed 5 TB of plantation data, slashing analysis time by 80%, and saving RM 3M in supply chain costs.
• Developed an automated sustainability reporting dashboard, integrating data from 50+ plantations, reducing report generation time by 90%, and enabling real-time tracking of RSPO certification metrics.

• Promoted from Solution Architect to manage the Wellhead Maintenance System, integrating real-time well performance tracking, improving inventory accuracy to 98%, and recovering USD 4M across 1,900+ well sites.
• Architected an offline-first system with local data synchronization, achieving 99.9% availability, and accelerating database development by 50% for over 1 million daily sensor readings.

• Promoted from IT/RT Engineer (Malaysia) to lead 12 engineers, ensuring 98% uptime for wellsite connectivity across 50+ offshore sites in Southeast Asia and Russia.

GPA: 3.8

GPA: 3.6