TOMY LEE CHOON CHOON
USED CAR, VALUER, NEW CAR SALES
PENANG
Summary
With a proven track record at Telagamas Motors Sdn Bhd, I excel in sales planning and client relationship management, boosting sales revenue through strategic initiatives. Leveraging market research and product knowledge, I've significantly enhanced client satisfaction and retention, showcasing my ability to lead and innovate in challenging markets.
Overview
30
30
years of professional experience
Work History
SALES HEAD
TELAGAMAS MOTORS SDN BHD
PENANG
01.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
USED CAR VALUER
TELAGAMAS MOTORS SDN BHD
Jeniang, Kedah, Malaysia
08.2020 - Current
- Improved client satisfaction by offering timely and accurate valuations based on current market conditions.
- Identified undervalued vehicles by analyzing comparable sales data.
- Arrange trade-in car to repair, maintenance before sell out to market.
Used Car Sales Consultant
OPEN MARKET
PENANG
05.1995 - 07.2020
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Generated leads through strategic marketing efforts such as social media advertising and community outreach programs.
- Improved client retention rate by ensuring top-notch after-sales support and addressing concerns promptly.
Education
No Degree - BUSINESS
SMK(L) METHODIST
PENANG 04.2001 -
Skills
Sales planning
Client relationship management
Market research
Product knowledge
Sales operations
Staff management
Timeline
SALES HEAD
TELAGAMAS MOTORS SDN BHD
01.2023 - Current
USED CAR VALUER
TELAGAMAS MOTORS SDN BHD
08.2020 - Current
No Degree - BUSINESS
SMK(L) METHODIST
04.2001 -
Used Car Sales Consultant
OPEN MARKET
05.1995 - 07.2020